plugging in a usn device freeze the computer and reboots

Bug #1733087 reported by DAlisappi
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

upon reboot the usb device a second display panel has to have the drivers reloaded the command is "sudo ./displaylink-driver-1.4.210.run"
it also freezes when i insert a usb external hard driv, after the i can access the usb external hard drive

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xorg 1:7.7+19ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.7-0ubuntu3.4
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Sat Nov 18 10:07:47 2017
DistUpgraded: 2017-10-23 18:51:05,670 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py'
DistroCodename: artful
DistroVariant: ubuntu
DkmsStatus:
 evdi, 1.3.52, 4.10.0-33-generic, x86_64: installed
 evdi, 1.4.210, 4.13.0-16-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo 3rd Gen Core processor Graphics Controller [17aa:3977]
InstallationDate: Installed on 2017-02-13 (277 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: LENOVO IdeaPad Z580
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-16-generic root=/dev/mapper/ubuntu--vg-root ro drm.debug=0xe plymouth:debug
SourcePackage: xorg
UpgradeStatus: Upgraded to artful on 2017-10-23 (25 days ago)
dmi.bios.date: 08/03/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 5FCN35WW
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Lenovo
dmi.board.vendor: LENOVO
dmi.board.version: Lenovo Z580
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnLENOVO:bvr5FCN35WW:bd08/03/2012:svnLENOVO:pnIdeaPadZ580:pvrLenovoZ580:rvnLENOVO:rnLenovo:rvrLenovoZ580:cvnIntelCorporation:ct9:cvr0.1:
dmi.product.family: IDEAPAD Z580
dmi.product.name: IdeaPad Z580
dmi.product.version: Lenovo Z580
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.13.1+17.10.20170901-0ubuntu1
version.libdrm2: libdrm2 2.4.83-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.2-0ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Sat Nov 18 09:36:39 2017
xserver.configfile: default
xserver.errors: modeset(G0): glamor initialization failed
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 8428
 vendor AUO
xserver.version: 2:1.19.5-0ubuntu2

Revision history for this message
DAlisappi (alisappi) wrote :
Revision history for this message
penalvch (penalvch) wrote :

DAlisappi, thank you for reporting this and helping make Ubuntu better.

Could you please provide the missing information from https://help.ubuntu.com/community/DisplayLink#Reporting_bugs_when_using_the_latest_DisplayLink_driver ?

tags: added: bios-outdated-5fcn95ww
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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