Ubuntu

video card not recognized after install on my PC.-ubuntu 17.10

Bug #1725785 reported by hohassan444 on 2017-10-21

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu	Won't Fix	Undecided	Unassigned

Bug Description

I have Intel G41 video card...which is recognized by all previous versions of Ubuntu,,but not recognized by Ubuntu 17.10...though the live CD version recognize it normally.it appear in system setting/about as unknown...this leads to very slow and laggy system.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xorg 1:7.7+19ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 21 21:17:26 2017
DistUpgraded: 2017-10-21 15:55:23,430 DEBUG icon theme changed, re-reading
DistroCodename: artful
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation 4 Series Chipset Integrated Graphics Controller [8086:2e32] (rev 03) (prog-if 00 [VGA controller])
Subsystem: Gigabyte Technology Co., Ltd 4 Series Chipset Integrated Graphics Controller [1458:d000]
InstallationDate: Installed on 2017-10-21 (0 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: Gigabyte Technology Co., Ltd. G41M-ES2L
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic root=UUID=70de525a-6d7f-41e7-b119-16941407f3bf ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to artful on 2017-10-21 (0 days ago)
dmi.bios.date: 11/04/2009
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F6
dmi.board.name: G41M-ES2L
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd11/04/2009:svnGigabyteTechnologyCo.,Ltd.:pnG41M-ES2L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG41M-ES2L:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: G41M-ES2L
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.13.1+17.10.20170901-0ubuntu1
version.libdrm2: libdrm2 2.4.83-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.2-0ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

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Revision history for this message

hohassan444 (hohassan444) wrote on 2017-10-21:

BootLog.txt Edit (4.7 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (51.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (6.6 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (3.0 MiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (11.8 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (7.0 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (30.6 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (10.2 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (595 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (796 bytes, text/plain; charset="utf-8")
ProcEnviron.txt Edit (325 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.8 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (131.1 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (599 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (33.9 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (36.0 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (3.7 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (13.3 KiB, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2019-01-17:

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.