17.10 boots to black screen with cursor

Bug #1722940 reported by Antoine-terracol
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After the following update
Start-Date: 2017-10-11 21:02:12
Commandline: aptdaemon role='role-commit-packages' sender=':1.136'
Install: fonts-gubbi:amd64 (1.3-3, automatic), fonts-indic:amd64 (2:1.2, automatic), fonts-beng-extra:amd64 (1.0-6, automatic), fonts-deva:amd64 (2:1.2, automatic), fonts-samyak-deva:amd64 (1.2.2-4, automatic), fonts-telu-extra:amd64 (2.0-4, automatic), fonts-smc:amd64 (6.0-1, automatic), fonts-gargi:amd64 (2.0-4, automatic), fonts-deva-extra:amd64 (3.0-4, automatic), fonts-kalapi:amd64 (1.0-2, automatic), linux-image-extra-4.13.0-15-generic:amd64 (4.13.0-15.16, automatic), fonts-navilu:amd64 (1.2-2, automatic), linux-tools-4.13.0-15-generic:amd64 (4.13.0-15.16, automatic), fonts-orya:amd64 (2:1.2, automatic), linux-headers-4.13.0-15-generic:amd64 (4.13.0-15.16, automatic), fonts-pagul:amd64 (1.0-7, automatic), fonts-knda:amd64 (2:1.2, automatic), fonts-sahadeva:amd64 (1.0-4, automatic), fonts-lohit-deva:amd64 (2.95.4-2, automatic), fonts-taml:amd64 (2:1.3, automatic), fonts-samyak-taml:amd64 (1.2.2-4, automatic), fonts-telu:amd64 (2:1.2, automatic), fonts-lohit-orya:amd64 (2.91.2-1, automatic), linux-headers-4.13.0-15:amd64 (4.13.0-15.16, automatic), fonts-lohit-knda:amd64 (2.5.4-1, automatic), fonts-gujr:amd64 (2:1.2, automatic), fonts-samyak-gujr:amd64 (1.2.2-4, automatic), linux-tools-4.13.0-15:amd64 (4.13.0-15.16, automatic), fonts-nakula:amd64 (1.0-3, automatic), fonts-lohit-beng-bengali:amd64 (2.91.5-1, automatic), fonts-orya-extra:amd64 (2.0-5, automatic), fonts-mlym:amd64 (2:1.2, automatic), fonts-lohit-taml:amd64 (2.91.3-1, automatic), fonts-beng:amd64 (2:1.2, automatic), fonts-samyak-mlym:amd64 (1.2.2-4, automatic), fonts-lohit-telu:amd64 (2.5.5-1, automatic), fonts-gujr-extra:amd64 (1.0-6, automatic), linux-image-4.13.0-15-generic:amd64 (4.13.0-15.16, automatic), fonts-lohit-beng-assamese:amd64 (2.91.5-1, automatic), fonts-lohit-gujr:amd64 (2.92.4-2, automatic), linux-signed-image-4.13.0-15-generic:amd64 (4.13.0-15.16, automatic), fonts-sarai:amd64 (1.0-2, automatic), fonts-lohit-mlym:amd64 (2.92.2-1, automatic), fonts-lohit-taml-classical:amd64 (2.5.4-1, automatic)
Upgrade: libgraphicsmagick-q16-3:amd64 (1.3.26-12, 1.3.26-13), libunity-settings-daemon1:amd64 (15.04.1+17.04.20170619-0ubuntu3, 15.04.1+17.10.20171003-0ubuntu1), libmpx0:amd64 (5.4.1-13ubuntu1, 5.5.0-1ubuntu1), empathy-common:amd64 (3.25.90-0ubuntu1, 3.25.90+really3.12.14-0ubuntu1), libgcj17:amd64 (6.4.0-7ubuntu1, 6.4.0-8ubuntu1), gnome-control-center-data:amd64 (1:3.26.1-0ubuntu1, 1:3.26.1-0ubuntu3), libgcc-5-dev:amd64 (5.4.1-13ubuntu1, 5.5.0-1ubuntu1), poppler-utils:amd64 (0.57.0-2ubuntu2, 0.57.0-2ubuntu4), postfix:amd64 (3.2.2-1, 3.2.3-1), libseccomp2:amd64 (2.3.1-2.1ubuntu2, 2.3.1-2.1ubuntu3), gnome-settings-daemon-schemas:amd64 (3.26.1-0ubuntu1, 3.26.1-0ubuntu3), unity-schemas:amd64 (7.5.0+17.10.20170925.1-0ubuntu1, 7.5.0+17.10.20171010-0ubuntu1), update-manager-core:amd64 (1:17.10.10, 1:17.10.11), libsemanage1:amd64 (2.7-1, 2.7-2), linux-headers-generic:amd64 (4.13.0.12.13, 4.13.0.15.16), gnome-session-common:amd64 (3.26.0-0ubuntu2, 3.26.1-0ubuntu3), unity-session:amd64 (3.26.0-0ubuntu2, 3.26.1-0ubuntu3), gir1.2-mutter-1:amd64 (3.26.1-1, 3.26.1-2), gnome-control-center:amd64 (1:3.26.1-0ubuntu1, 1:3.26.1-0ubuntu3), linux-libc-dev:amd64 (4.13.0-12.13, 4.13.0-15.16), gnome-software-plugin-snap:amd64 (3.26.0-0ubuntu3, 3.26.1-0ubuntu1), va-driver-all:amd64 (1.8.3-1, 1.8.3-2), linux-image-generic:amd64 (4.13.0.12.13, 4.13.0.15.16), cpp-5:amd64 (5.4.1-13ubuntu1, 5.5.0-1ubuntu1), cpp-6:amd64 (6.4.0-7ubuntu1, 6.4.0-8ubuntu1), gsettings-ubuntu-schemas:amd64 (0.0.7+17.04.20161109-0ubuntu1, 0.0.7+17.10.20170922-0ubuntu1), update-manager:amd64 (1:17.10.10, 1:17.10.11), postfix-sqlite:amd64 (3.2.2-1, 3.2.3-1), libpoppler-qt4-4:amd64 (0.57.0-2ubuntu2, 0.57.0-2ubuntu4), linux-signed-image-generic:amd64 (4.13.0.12.13, 4.13.0.15.16), gnome-software:amd64 (3.26.0-0ubuntu3, 3.26.1-0ubuntu1), libmutter-1-0:amd64 (3.26.1-1, 3.26.1-2), ubuntu-standard:amd64 (1.402, 1.403), gir1.2-accountsservice-1.0:amd64 (0.6.42-0ubuntu2, 0.6.42-0ubuntu3), nodejs:amd64 (6.11.2~dfsg-3ubuntu1, 6.11.4~dfsg-1ubuntu1), ubuntu-session:amd64 (3.26.0-0ubuntu2, 3.26.1-0ubuntu3), gnome-orca:amd64 (3.26.0-1ubuntu1, 3.26.0-1ubuntu2), ubuntu-desktop:amd64 (1.402, 1.403), gnome-settings-daemon:amd64 (3.26.1-0ubuntu1, 3.26.1-0ubuntu3), libgfortran-5-dev:amd64 (5.4.1-13ubuntu1, 5.5.0-1ubuntu1), unity:amd64 (7.5.0+17.10.20170925.1-0ubuntu1, 7.5.0+17.10.20171010-0ubuntu1), libasan2:amd64 (5.4.1-13ubuntu1, 5.5.0-1ubuntu1), libasan3:amd64 (6.4.0-7ubuntu1, 6.4.0-8ubuntu1), gdm3:amd64 (3.26.0-1ubuntu1, 3.26.1-3ubuntu2), libwmf0.2-7:amd64 (0.2.8.4-10.6ubuntu1, 0.2.8.4-10.6ubuntu2), xkb-data:amd64 (2.19-1ubuntu1, 2.19-1.1ubuntu1), libxmlgraphics-commons-java:amd64 (2.1-2, 2.2-1), gcc-6-base:amd64 (6.4.0-7ubuntu1, 6.4.0-8ubuntu1), linux-signed-generic:amd64 (4.13.0.12.13, 4.13.0.15.16), gir1.2-gdm-1.0:amd64 (3.26.0-1ubuntu1, 3.26.1-3ubuntu2), mutter-common:amd64 (3.26.1-1, 3.26.1-2), indicator-session:amd64 (17.3.20+17.10.20170717.1-0ubuntu3, 17.3.20+17.10.20171006-0ubuntu1), libsemanage-common:amd64 (2.7-1, 2.7-2), gcc-5-base:amd64 (5.4.1-13ubuntu1, 5.5.0-1ubuntu1), ubuntu-minimal:amd64 (1.402, 1.403), libgdm1:amd64 (3.26.0-1ubuntu1, 3.26.1-3ubuntu2), libwmf0.2-7-gtk:amd64 (0.2.8.4-10.6ubuntu1, 0.2.8.4-10.6ubuntu2), libexif12:amd64 (0.6.21-2, 0.6.21-2.1), libva1:amd64 (1.8.3-1, 1.8.3-2), ubuntu-docs:amd64 (17.10.6, 17.10.7), libgcc-6-dev:amd64 (6.4.0-7ubuntu1, 6.4.0-8ubuntu1), python3-distupgrade:amd64 (1:17.10.6, 1:17.10.7), ubuntu-software:amd64 (3.26.0-0ubuntu3, 3.26.1-0ubuntu1), python3-update-manager:amd64 (1:17.10.10, 1:17.10.11), ubuntu-release-upgrader-core:amd64 (1:17.10.6, 1:17.10.7), libgfortran3:amd64 (6.4.0-7ubuntu1, 6.4.0-8ubuntu1), unity-services:amd64 (7.5.0+17.10.20170925.1-0ubuntu1, 7.5.0+17.10.20171010-0ubuntu1), gcc-5:amd64 (5.4.1-13ubuntu1, 5.5.0-1ubuntu1), gcc-6:amd64 (6.4.0-7ubuntu1, 6.4.0-8ubuntu1), libunity-core-6.0-9:amd64 (7.5.0+17.10.20170925.1-0ubuntu1, 7.5.0+17.10.20171010-0ubuntu1), libjack-jackd2-0:amd64 (1.9.10+20150825git1ed50c92~dfsg-2ubuntu2, 1.9.10+20150825git1ed50c92~dfsg-5ubuntu1), libbatik-java:amd64 (1.9-2, 1.9-3), gnome-shell-common:amd64 (3.26.1-0ubuntu1, 3.26.1-0ubuntu2), gfortran-5:amd64 (5.4.1-13ubuntu1, 5.5.0-1ubuntu1), gfortran-6:amd64 (6.4.0-7ubuntu1, 6.4.0-8ubuntu1), gcj-6-jre-lib:amd64 (6.4.0-7ubuntu1, 6.4.0-8ubuntu1), libxfont1:amd64 (1:1.5.2-4, 1:1.5.2-4ubuntu1), libxfont2:amd64 (1:2.0.1-3, 1:2.0.1-3ubuntu1), libhogweed4:amd64 (3.3-1, 3.3-2), libhogweed4:i386 (3.3-1, 3.3-2), libsdl2-2.0-0:amd64 (2.0.6+dfsg1-2ubuntu1, 2.0.6+dfsg1-2ubuntu2), gnome-session-bin:amd64 (3.26.0-0ubuntu2, 3.26.1-0ubuntu3), libjpeg-turbo8:amd64 (1.5.2-0ubuntu3, 1.5.2-0ubuntu5), libjpeg-turbo8:i386 (1.5.2-0ubuntu3, 1.5.2-0ubuntu5), nodejs-dev:amd64 (6.11.2~dfsg-3ubuntu1, 6.11.4~dfsg-1ubuntu1), libnettle6:amd64 (3.3-1, 3.3-2), libnettle6:i386 (3.3-1, 3.3-2), nodejs-doc:amd64 (6.11.2~dfsg-3ubuntu1, 6.11.4~dfsg-1ubuntu1), gnome-control-center-faces:amd64 (1:3.26.1-0ubuntu1, 1:3.26.1-0ubuntu3), ubuntu-release-upgrader-gtk:amd64 (1:17.10.6, 1:17.10.7), unattended-upgrades:amd64 (0.97ubuntu2, 0.98ubuntu1), libva-x11-1:amd64 (1.8.3-1, 1.8.3-2), libva-wayland1:amd64 (1.8.3-1, 1.8.3-2), unity-settings-daemon:amd64 (15.04.1+17.04.20170619-0ubuntu3, 15.04.1+17.10.20171003-0ubuntu1), libgfortran-6-dev:amd64 (6.4.0-7ubuntu1, 6.4.0-8ubuntu1), gnome-shell:amd64 (3.26.1-0ubuntu1, 3.26.1-0ubuntu2), libva-drm1:amd64 (1.8.3-1, 1.8.3-2), empathy:amd64 (3.25.90-0ubuntu1, 3.25.90+really3.12.14-0ubuntu1), linux-tools-common:amd64 (4.13.0-12.13, 4.13.0-15.16), accountsservice:amd64 (0.6.42-0ubuntu2, 0.6.42-0ubuntu3), libwmf-bin:amd64 (0.2.8.4-10.6ubuntu1, 0.2.8.4-10.6ubuntu2), libpoppler-glib8:amd64 (0.57.0-2ubuntu2, 0.57.0-2ubuntu4), libpoppler68:amd64 (0.57.0-2ubuntu2, 0.57.0-2ubuntu4), linux-tools-virtual:amd64 (4.13.0.12.13, 4.13.0.15.16), gnome-software-common:amd64 (3.26.0-0ubuntu3, 3.26.1-0ubuntu1), linux-generic:amd64 (4.13.0.12.13, 4.13.0.15.16), libaccountsservice0:amd64 (0.6.42-0ubuntu2, 0.6.42-0ubuntu3), ippusbxd:amd64 (1.30-2, 1.31-0ubuntu1), mutter:amd64 (3.26.1-1, 3.26.1-2), libclutter-gtk-1.0-0:amd64 (1.8.4-1, 1.8.4-2), libstdc++-6-dev:amd64 (6.4.0-7ubuntu1, 6.4.0-8ubuntu1)
End-Date: 2017-10-11 21:10:26

Ubuntu on my Dell E7440 boots to a black screen, with a mouse cursor I can control. Ctrl+Alt+F1 allows me to log on tty1 and to run startx, which then allows me to use the GUI.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xorg 1:7.7+19ubuntu2
ProcVersionSignature: Ubuntu 4.13.0-15.16-generic 4.13.4
Uname: Linux 4.13.0-15-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.7-0ubuntu2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: GNOME
Date: Wed Oct 11 23:58:01 2017
DistUpgraded: Fresh install
DistroCodename: artful
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 5.1.28, 4.13.0-12-generic, x86_64: installed
 virtualbox, 5.1.28, 4.13.0-15-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: I don't know
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
   Subsystem: Dell Haswell-ULT Integrated Graphics Controller [1028:05cb]
InstallationDate: Installed on 2014-05-14 (1246 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Latitude E7440
MonitorsUser.xml:
 <monitors version="2">
 </monitors>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-15-generic.efi.signed root=UUID=8e8e536c-d26d-4ade-8f03-4316547c834a ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 07F3F4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd02/18/2014:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7440
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.13.1+17.10.20170901-0ubuntu1
version.libdrm2: libdrm2 2.4.83-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.2-0ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.3-1ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

Revision history for this message
Antoine-terracol (antoine-terracol) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
Shannon VanWagner (shannon-vanwagner) wrote :

Workaround (works for me) to get login screen back, switch from lightdm to gdm:
sudo systemctl disable lightdm
sudo systemctl stop lightdm
sudo systemctl enable gdm #Seems to fail
sudo systemctl start gdm

h/t @judd for the tip on https://forum.antergos.com/topic/3000/unable-to-log-in-black-screen-with-cursor-where-lightdm-used-to-be/10

Revision history for this message
Shannon VanWagner (shannon-vanwagner) wrote :

Be warned of #3 - reboot brings terminal login :*(

Ok so after steps from #3, this seems to have fixed it:

sudo dpkg-reconfigure gdm3
select gdm3, push enter

Reboot

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