ubuntu crashes while accessing any multimedia

[Aravind R]

ubuntu crashes while accessing any multimedia. When it crashes I have black color horizontal bars of 1 inch thick. I have a craking noise.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.10.0-35.39~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-35-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 384.69 Wed Aug 16 19:34:54 PDT 2017
 GCC version: gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.4)
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Sep 25 18:57:43 2017
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GconfCompiz:
 /apps/compiz-1/general:
   /apps/compiz-1/general/screen0:
    /apps/compiz-1/general/screen0/options:
     active_plugins = [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
GraphicsCard:
 Intel Corporation Device [8086:5916] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:1094]
   Subsystem: Acer Incorporated [ALI] Device [1025:1094]
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0408:a030 Quanta Computer, Inc.
 Bus 001 Device 002: ID 04ca:3015 Lite-On Technology Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire E5-575G
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-35-generic root=UUID=3bdb5792-d2a2-4f98-97bd-f274c3d0dde1 ro quiet splash crashkernel=384M-:128M vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/03/2017
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.25
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Ironman_SK
dmi.board.vendor: Acer
dmi.board.version: V1.25
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.25:bd03/03/2017:svnAcer:pnAspireE5-575G:pvrV1.25:rvnAcer:rnIronman_SK:rvrV1.25:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-575G
dmi.product.version: V1.25
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.83+git1708241830.f19dbb~gd~x
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.3~git1708280730.242212~gd~x
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Mon Sep 25 18:34:06 2017
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.3-1ubuntu1~16.04.2

[Paul White (paulw2u)]

Ubuntu 16.04 (xenial) reached end-of-life on April 29, 2021.

Information from reporter has been requested in other bug reports raised at around the same time so closing this one as 'Invalid'.