Ubuntu won't shutdown or restart

Bug #1718861 reported by Rafiq Reephat
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

When i try to shutdown it keeps showing shutting down. I have Hp probook 450 G2 where i recently installed ubuntu. I've dual boot enabled.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.10.0-35.39~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-35-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Fri Sep 22 13:23:14 2017
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
 acpi-call, 1.1.0, 4.10.0-33-generic, x86_64: installed
 acpi-call, 1.1.0, 4.10.0-35-generic, x86_64: installed
 tp_smapi, 0.42, 4.10.0-33-generic, x86_64: installed
 tp_smapi, 0.42, 4.10.0-35-generic, x86_64: installed
GraphicsCard:
 Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Broadwell-U Integrated Graphics [103c:2248]
   Subsystem: Hewlett-Packard Company Topaz PRO [Radeon R5 M255] [103c:224a]
InstallationDate: Installed on 2017-09-15 (6 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
MachineType: Hewlett-Packard HP ProBook 450 G2
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-35-generic root=UUID=40e2d4cd-48e2-45fe-84df-f4fe24732c1d ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/24/2015
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: M73 Ver. 01.15
dmi.board.name: 2248
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 59.22
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrM73Ver.01.15:bd07/24/2015:svnHewlett-Packard:pnHPProBook450G2:pvrA3008CD10003:rvnHewlett-Packard:rn2248:rvrKBCVersion59.22:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 450 G2
dmi.product.version: A3008CD10003
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Fri Sep 22 13:13:05 2017
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.3-1ubuntu1~16.04.2
xserver.video_driver: modeset

Revision history for this message
Rafiq Reephat (rafiqreephat) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Rafiq Reephat, thank you for reporting this and helping make Ubuntu better.

1) Is this something that started to happen after an update? If so, which specifically?

2) To see if this is already resolved in your release, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

tags: added: bios-outdated-1.46
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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