[artful] After killing Google Chrome, X.org crashes

Bug #1716741 reported by Oded Arbel on 2017-09-12
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Low
Unassigned

Bug Description

Sometimes (quite often recently) Google Chrome gets stuck on my computer - its not responding at all and when resizing the window there is no repaint.

If I then kill the process (it seems to happen both for TERM and KILL), the Google Chrome windows close and everything seems to work for a some short time (less than a minute) and then I get kicked out of the session.

Looking at the Xorg.0.log.old, I see this:

[ 7529.780] (EE)
[ 7529.780] (EE) Backtrace:
[ 7529.781] (EE) 0: /usr/lib/xorg/Xorg (xorg_backtrace+0x4d) [0x55ad1ae6541d]
[ 7529.781] (EE) 1: /usr/lib/xorg/Xorg (0x55ad1acad000+0x1bc1a9) [0x55ad1ae691a9]
[ 7529.781] (EE) 2: /lib/x86_64-linux-gnu/libpthread.so.0 (0x7f6038c5e000+0x11670) [0x7f6038c6f670]
[ 7529.781] (EE) 3: /usr/lib/xorg/Xorg (present_event_notify+0x2f) [0x55ad1ade58ff]
[ 7529.781] (EE) 4: /usr/lib/xorg/modules/drivers/modesetting_drv.so (0x7f60349c5000+0xec3f) [0x7f60349d3c3f]
[ 7529.781] (EE) 5: /usr/lib/xorg/modules/drivers/modesetting_drv.so (0x7f60349c5000+0xf93b) [0x7f60349d493b]
[ 7529.781] (EE) 6: /usr/lib/x86_64-linux-gnu/libdrm.so.2 (drmHandleEvent+0xc7) [0x7f603a333627]
[ 7529.781] (EE) 7: /usr/lib/xorg/Xorg (0x55ad1acad000+0x1bcc81) [0x55ad1ae69c81]
[ 7529.781] (EE) 8: /usr/lib/xorg/Xorg (WaitForSomething+0x1fb) [0x55ad1ae62c7b]
[ 7529.781] (EE) 9: /usr/lib/xorg/Xorg (0x55ad1acad000+0x52bc3) [0x55ad1acffbc3]
[ 7529.781] (EE) 10: /usr/lib/xorg/Xorg (0x55ad1acad000+0x56e40) [0x55ad1ad03e40]
[ 7529.781] (EE) 11: /lib/x86_64-linux-gnu/libc.so.6 (__libc_start_main+0xf1) [0x7f60388b9421]
[ 7529.781] (EE) 12: /usr/lib/xorg/Xorg (_start+0x2a) [0x55ad1acedb2a]
[ 7529.781] (EE)
[ 7529.781] (EE) Segmentation fault at address 0x50
[ 7529.781] (EE)
Fatal server error:
[ 7529.781] (EE) Caught signal 11 (Segmentation fault). Server aborting
[ 7529.781] (EE)
[ 7529.781] (EE)
Please consult the The X.Org Foundation support
         at http://wiki.x.org
 for help.
[ 7529.781] (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[ 7529.781] (EE)
[ 7529.781] (II) AIGLX: Suspending AIGLX clients for VT switch
[ 7529.833] (EE) Server terminated with error (1). Closing log file.

Hardware: Dell Precision mobile workstation 5520 (Windows model, I couldn't get the Ubuntu version in my country), with Nvidia - but turned off in prime and Xorg is running on the Intel IGD.
---
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: KDE
DistUpgraded: Fresh install
DistroCodename: artful
DistroRelease: Ubuntu 17.10
DistroVariant: kubuntu
InstallationDate: Installed on 2017-08-17 (176 days ago)
InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170725)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0cf3:e007 Atheros Communications, Inc.
 Bus 001 Device 004: ID 0c45:6713 Microdia
 Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Precision 5520
Package: xorg 1:7.7+19ubuntu3
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-32-generic.efi.signed root=UUID=5abbb78f-aade-4e35-b206-816fb83c5e6e ro rootflags=subvol=@ quiet splash acpi_osi=!Windows\\x202013 acpi_osi=Linux nogpumanager intel_iommu=on pcie_port_pm=off vt.handoff=7
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Tags: third-party-packages artful kubuntu
Uname: Linux 4.13.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip docker libvirt lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/15/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.0
dmi.board.name: 0R6JFH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd12/15/2017:svnDellInc.:pnPrecision5520:pvr:rvnDellInc.:rn0R6JFH:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5520
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.83-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu1~17.10.2
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu1~17.10.2
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

Oded Arbel (oded-geek) on 2017-09-12
description: updated

Oded Arbel, thank you for reporting this and helping make Ubuntu better.

Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information:
apport-collect 1716741

When reporting xorg related bugs in the future, please do so via the above method. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete

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tags: added: apport-collected artful kubuntu third-party-packages
description: updated

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description: updated

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description: updated

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Oded Arbel (oded-geek) wrote :

I have ran the tool a few times because it seemed to be crashing - at first it wouldn't run at all complaining about missing PyQT, so I installed python-qt-binding; then it seemed to be crashing due to missing pathlib, so I installed that as well and ran it again.

Regarding the original problem, I have to say that in the last few months Chrome has been relatively stable and I hadn't needed to call it, so I didn't encounter that specific problem for a while now.

description: updated
description: updated

Oded Arbel, closing as per https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1716741/comments/38 given this is no longer reproducible.

Changed in xorg (Ubuntu):
status: Incomplete → Invalid
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