Xorg freeze

Bug #1711205 reported by GRC FAMILY NET
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

The screen freezes (with no corruption) when the PC enters standby or screen power saving.
The event does not happen when the PC enters standby or screen power saving from the users selection screen.
Once the problem happens the only way to recover normal operation is to switch to another VT (ctrl+alt+f*), login as any user and run "sudo service lightdm restart".

Until some of the last updates, I was experiencing very serious episodes of screen corruptions that forced me to disable hardware acceleration. Now I can use acceleration with this residual problem.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
Uname: Linux 4.10.8-041008-lowlatency x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Aug 16 21:11:05 2017
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Since a couple weeks or more
GraphicsCard:
 NVIDIA Corporation GF116 [GeForce GTX 550 Ti] [10de:1244] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] GF116 [GeForce GTX 550 Ti] [1462:809d]
InstallationDate: Installed on 2016-04-23 (480 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: To be filled by O.E.M. To be filled by O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.8-041008-lowlatency root=UUID=116cf640-f3d4-409e-bb36-c01299150422 ro noprompt persistent quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/07/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2501
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A99FX PRO R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/07/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A99FXPROR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Wed Aug 16 20:55:06 2017
xserver.configfile: default
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-0ubuntu0.3
xserver.video_driver: nouveau

Revision history for this message
GRC FAMILY NET (grcfamilynet) wrote :
Revision history for this message
GRC FAMILY NET (grcfamilynet) wrote :

Posted this bug when it was a hot summer day, now we are in the cold of winter now..still no answer or evaluation has happened. I am not sure this is the way free software can actually grow much..

Revision history for this message
penalvch (penalvch) wrote :

GRC FAMILY NET, thank you for reporting this and helping make Ubuntu better.

1) Regarding hardware acceleration being disabled, how do you do this specifically?

2) If you disable hardware acceleration, is this still reproducible?

3) To see if this is resolved in your release, could you please update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the results?

tags: added: latest-bios-2501
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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