GPU HANG: ecode 7:0:0x85fffffc, in UT2004.exe [18238], reason: Hang on render ring, action: reset

Bug #1688510 reported by Karl-Philipp Richter
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

I just experienced a hang of screen updates for ca. 30 seconds while playing Unreal Tournament 2004 in `wine`.

```
49524.528910] [drm] GPU HANG: ecode 7:0:0x85fffffc, in UT2004.exe [18238], reason: Hang on render ring, action: reset
[49524.528912] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
[49524.528912] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
[49524.528912] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
[49524.528913] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
[49524.528914] [drm] GPU crash dump saved to /sys/class/drm/card0/error
[49524.528961] drm/i915: Resetting chip after gpu hang
```

has been logged in `dmesg`.

A similar issue has been reported at https://bugs.freedesktop.org/show_bug.cgi?id=100456. Is this the same issue and has it been incorporated into Ubuntu 17.04 and others?

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: xorg 1:7.7+16ubuntu3
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
.tmp.unity_support_test.0:

ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
CompizPlugins: »/apps/compiz-1/general/screen0/options/active_plugins« wurde kein Wert zugewiesen
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity:Unity7
Date: Fri May 5 12:15:10 2017
DistUpgraded: 2017-05-01 13:42:56,360 DEBUG /openCache(), new cache size 86115
DistroCodename: zesty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo 3rd Gen Core processor Graphics Controller [17aa:3904]
InstallationDate: Installed on 2015-12-12 (509 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: LENOVO 20221
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-20-generic root=UUID=791b47e7-915d-4d5a-bce0-d7e9b660a2ab ro rootflags=subvol=ubuntu-main-root
SourcePackage: xorg
UpgradeStatus: Upgraded to zesty on 2017-05-01 (3 days ago)
dmi.bios.date: 07/12/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 71CN51WW(V1.21)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900003WIN8 STD MLT
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad Z500 Touch
dmi.modalias: dmi:bvnLENOVO:bvr71CN51WW(V1.21):bd07/12/2013:svnLENOVO:pn20221:pvrLenovoIdeaPadZ500Touch:rvnLENOVO:rnINVALID:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoIdeaPadZ500Touch:
dmi.product.name: 20221
dmi.product.version: Lenovo IdeaPad Z500 Touch
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.13.1+17.04.20170109-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.76-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.3-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.3-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.3-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.9.0-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.14-0ubuntu1
xserver.bootTime: Fri May 5 12:07:51 2017
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.3-1ubuntu1
xserver.video_driver: modeset

Revision history for this message
Karl-Philipp Richter (krichter722) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.04 (zesty) reached end-of-life on January 13, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in xorg (Ubuntu):
status: New → Won't Fix
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