[HP Pavilion 14-av005la (ENERGY STAR)] Black screen at startup
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xorg (Ubuntu) |
Expired
|
Low
|
Unassigned |
Bug Description
The laptop starts up fine but the screen is black; even though the screen is black I can hear the drum sound prompting me to log in.
WORKAROUND: Reboot once, sometimes twice.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSign
Uname: Linux 4.4.0-47-generic x86_64
.tmp.unity_
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/
CompositorRunning: compiz
CompositorUnred
CompositorUnred
CurrentDesktop: Unity
Date: Tue Nov 15 17:56:57 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingI
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Carrizo [1002:9874] (rev c5) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Carrizo [103c:8246]
InstallationDate: Installed on 2016-11-10 (5 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: HP HP Pavilion Notebook
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/03/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.03
dmi.board.
dmi.board.name: 8246
dmi.board.vendor: HP
dmi.board.version: 98.11
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: HP Pavilion Notebook
dmi.sys.vendor: HP
version.compiz: compiz 1:0.9.12.
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Tue Nov 15 17:21:18 2016
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.3-1ubuntu2.2
xserver.
Changed in xorg (Ubuntu): | |
importance: | Undecided → High |
summary: |
- Black screen at startup + Black screen at startup in Carrizo |
summary: |
- Black screen at startup in Carrizo + Black screen at startup on Carrizo |
Changed in xorg (Ubuntu): | |
importance: | High → Critical |
Status changed to 'Confirmed' because the bug affects multiple users.