mouse cursor flashing on laptop screen after adding second monitor through usb 3.0 displaylink monitor

[Michał Skrzypczak]

Mouse cursor flashes when moved on the laptop screen after connecting a second monitor via DisplayLink USB 3.0 interface. The cursor flashes both when connecting the screen via VGA and HDMI.

However, when the screen is connected directly to the VGA or HDMI ports on laptop, bypassing the DisplayLink adapter, the flashing does not occur. Similarly, the cursor never flashes on the second screen.

The system is Ubuntu 16.04 LTS on Dell Latitude E5470 with integrated Intel graphic card.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-45.66-generic 4.4.21
Uname: Linux 4.4.0-45-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Nov 4 11:40:32 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Skylake Integrated Graphics [8086:191b] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Dell Skylake Integrated Graphics [1028:06de]
InstallationDate: Installed on 2016-08-22 (74 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Dell Inc. Latitude E5470
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-45-generic root=UUID=6b6cd5e0-5e92-462d-b229-6e50476e309d ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/15/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.3
dmi.board.name: 0C8FKJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.7.3:bd06/15/2016:svnDellInc.:pnLatitudeE5470:pvr:rvnDellInc.:rn0C8FKJ:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5470
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Fri Nov 4 11:38:14 2016
xserver.configfile: default
xserver.errors: modeset(G0): glamor initialization failed
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 61460
 vendor DEL
xserver.version: 2:1.18.3-1ubuntu2.3

[penalvch (penalvch)]

Michał Skrzypczak, thank you for reporting this and helping make Ubuntu better.

Could you please make the problematic event occur, then attach both your dmesg and Xorg.0.log to this report uncompressed/untarred?

[Michał Skrzypczak (mskrzypczak)]

I have added the files.

2016-11-04 12:16 GMT+01:00 Christopher M. Penalver
<email address hidden>:
> Michał Skrzypczak, thank you for reporting this and helping make Ubuntu
> better.
>
> Could you please make the problematic event occur, then attach both your
> dmesg and Xorg.0.log to this report uncompressed/untarred?
>
>
> ** Tags added: bios-outdated-1.9.4
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1639203
>
> Title:
> mouse cursor flashing on laptop screen after adding second monitor
> through usb 3.0 displaylink monitor
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> Mouse cursor flashes when moved on the laptop screen after connecting
> a second monitor via displaylink USB3.0 interface. The cursor flashes
> both when connecting the screen via VGA and HDMI. When the screen is
> connected directly to the VGA or HDMI ports on laptop, the flashing
> does not occur. Similarly, the cursor never flashes on the second
> screen.
>
> The system is Ubuntu 16.04 LTS on Dell Latitude E5470 with integrated
> Intel graphic card.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: xorg 1:7.7+13ubuntu3
> ProcVersionSignature: Ubuntu 4.4.0-45.66-generic 4.4.21
> Uname: Linux 4.4.0-45-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.1-0ubuntu2.1
> Architecture: amd64
> CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: Unity
> Date: Fri Nov 4 11:40:32 2016
> DistUpgraded: Fresh install
> DistroCodename: xenial
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation Skylake Integrated Graphics [8086:191b] (rev 06) (prog-if 00 [VGA controller])
> Subsystem: Dell Skylake Integrated Graphics [1028:06de]
> InstallationDate: Installed on 2016-08-22 (74 days ago)
> InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
> MachineType: Dell Inc. Latitude E5470
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-45-generic root=UUID=6b6cd5e0-5e92-462d-b229-6e50476e309d ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 06/15/2016
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.7.3
> dmi.board.name: 0C8FKJ
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 9
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias: dmi:bvnDellInc.:bvr1.7.3:bd06/15/2016:svnDellInc.:pnLatitudeE5470:pvr:rvnDellInc.:rn0C8FKJ:rvrA00:cvnDellInc.:ct9:cvr:
> dmi.product.name: Latitude E5470
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
> version.ia32-libs: ia32-libs N/A
> version.libdrm2: libdrm2 2.4.67-1ub...

[penalvch (penalvch)]

Michał Skrzypczak, perhaps collateral damage from https://launchpadlibrarian.net/292502425/dmesg.out :
[ 1.876694] ------------[ cut here ]------------
[ 1.876704] WARNING: CPU: 2 PID: 43 at /build/linux-kOWph6/linux-4.4.0/drivers/gpu/drm/drm_irq.c:1326 drm_wait_one_vblank+0x1b5/0x1c0 [drm]()
[ 1.876704] vblank wait timed out on crtc 0
[ 1.876711] Modules linked in: rtsx_pci_sdmmc i915_bpo intel_ips i2c_algo_bit e1000e psmouse drm_kms_helper syscopyarea ptp sysfillrect pps_core sysimgblt fb_sys_fops ahci drm rtsx_pci libahci wmi i2c_hid pinctrl_sunrisepoint video hid pinctrl_intel fjes
[ 1.876712] CPU: 2 PID: 43 Comm: kworker/2:1 Not tainted 4.4.0-45-generic #66-Ubuntu
[ 1.876713] Hardware name: Dell Inc. Latitude E5470/0C8FKJ, BIOS 1.7.3 06/15/2016
[ 1.876717] Workqueue: events output_poll_execute [drm_kms_helper]
[ 1.876718] 0000000000000286 00000000f686cbad ffff880439b1ba78 ffffffff813f1fe3
[ 1.876719] ffff880439b1bac0 ffffffffc00c1b38 ffff880439b1bab0 ffffffff81081212
[ 1.876720] ffff88043530a800 0000000000000000 0000000000000000 0000000000000021
[ 1.876720] Call Trace:
[ 1.876724] [<ffffffff813f1fe3>] dump_stack+0x63/0x90
[ 1.876726] [<ffffffff81081212>] warn_slowpath_common+0x82/0xc0
[ 1.876727] [<ffffffff810812ac>] warn_slowpath_fmt+0x5c/0x80
[ 1.876729] [<ffffffff810c3935>] ? finish_wait+0x55/0x70
[ 1.876734] [<ffffffffc00912e5>] drm_wait_one_vblank+0x1b5/0x1c0 [drm]
[ 1.876736] [<ffffffff810c3dd0>] ? wake_atomic_t_function+0x60/0x60
[ 1.876759] [<ffffffffc0270aff>] intel_pre_plane_update+0x17f/0x190 [i915_bpo]
[ 1.876776] [<ffffffffc02713d4>] intel_atomic_commit+0x3e4/0x14a0 [i915_bpo]
[ 1.876786] [<ffffffffc00aabde>] ? drm_atomic_check_only+0x18e/0x590 [drm]
[ 1.876793] [<ffffffffc00ab017>] drm_atomic_commit+0x37/0x60 [drm]
[ 1.876798] [<ffffffffc0145e4f>] restore_fbdev_mode+0x22f/0x260 [drm_kms_helper]
[ 1.876805] [<ffffffffc00a979a>] ? drm_modeset_lock_all_ctx+0x9a/0xb0 [drm]
[ 1.876809] [<ffffffffc0148023>] drm_fb_helper_restore_fbdev_mode_unlocked+0x33/0x80 [drm_kms_helper]
[ 1.876813] [<ffffffffc014809d>] drm_fb_helper_set_par+0x2d/0x50 [drm_kms_helper]
[ 1.876815] [<ffffffffc0147fa2>] drm_fb_helper_hotplug_event+0xd2/0x120 [drm_kms_helper]
[ 1.876835] [<ffffffffc028c2ee>] intel_fbdev_output_poll_changed+0x1e/0x30 [i915_bpo]
[ 1.876838] [<ffffffffc013a7a7>] drm_kms_helper_hotplug_event+0x27/0x30 [drm_kms_helper]
[ 1.876840] [<ffffffffc013a9a7>] output_poll_execute+0x197/0x1e0 [drm_kms_helper]
[ 1.876842] [<ffffffff8109a3e5>] process_one_work+0x165/0x480
[ 1.876843] [<ffffffff8109a74b>] worker_thread+0x4b/0x4c0
[ 1.876844] [<ffffffff8109a700>] ? process_one_work+0x480/0x480
[ 1.876845] [<ffffffff8109a700>] ? process_one_work+0x480/0x480
[ 1.876846] [<ffffffff810a0928>] kthread+0xd8/0xf0
[ 1.876847] [<ffffffff810a0850>] ? kthread_create_on_node+0x1e0/0x1e0
[ 1.876849] [<ffffffff81831c4f>] ret_from_fork+0x3f/0x70
[ 1.876850] [<ffffffff810a0850>] ? kthread_create_on_node+0x1e0/0x1e0
[ 1.876851] ---[ end trace edf22ae43e187fea ]---

To see if this is al...

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

[Michał Skrzypczak (mskrzypczak)]

Am I the only person interested in this bug? I'm really sad that it god "expired"...

I will submit the live results asap, however due to a lot of work, it might be at the end of February.

[penalvch (penalvch)]

Michał Skrzypczak, please do advise on the results of testing the latest version at your convenience. Once done, please mark this Status New.

[Michał Skrzypczak (mskrzypczak)]

I have checked the latest version, the bug is still there. I would really like to kindly ask you to have a look at the bug :)

[Michał Skrzypczak (mskrzypczak)]

The bug is still there.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Michał Skrzypczak (mskrzypczak)]

I confirm that the bug is still there...

[Michał Skrzypczak (mskrzypczak)]

I confirm that the bug is still there!

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to review all reported bugs in a timely manner.

Ubuntu 16.04 (xenial) reached end-of-standard-support on April 29, 2021.

I'm setting the status of this bug to 'Incomplete' as it's not seen any activity for some time. If this is still an issue when using a currently maintained release of Ubuntu then please let us know which one(s) otherwise this bug report can be left to expire in approximately 60 days time.

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]