Ubuntu
xorg package

Screen frezes, only mouse pointer can move

Bug #1627365 reported by Jose Barakat on 2016-09-24

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xorg (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

This issue only occurs when I use certain gaming software like Emulation Station, ppsspp and ppsspp-sdl on Fullscreen Mode.

As of https://wiki.ubuntu.com/X/Troubleshooting/Freeze says, my symptoms are:

- X stops responding to input (sometimes mouse cursor can still move, but clicking has no effect)
- The screen displays but does not update. Sometimes there is screen corruption too, sometimes the screen goes black.
- Often, X cannot be killed from the console or if it can, it won't restart properly; only a reboot clears the state

I can go to TTY with Ctrl+Alt+F1, login and reboot, or go back back to frozen desktop/application with Ctrl+Alt+F7.

I would like to reproduce this issue and collect the necessary data over ethernet, but I don't how to do it.

- I'm experience this lockup when I go Fullscreen in PPSSPP (Sony PlayStation Portable Emulator), Emulation Station (Frontend for Emulators) and a couple of minutes pass, so I can't go back to Windowed mode. I've tried with VLC fullscreen mode without issues. I'll make a more detailed report of apps later on comments.

- I first noticed it aprox. after installing this repos:
  http://ppa.launchpad.net/canonical-x/vulkan/ubuntu
  http://ppa.launchpad.net/oibaf/graphics-drivers/ubuntu
  http://ppa.launchpad.net/graphics-drivers/ppa/ubuntu

- I'm using Unity, so I can't be sure if this is happening in other DE's

- Like I said before, this happens when switching from fullscreen mode to windowed mode, in some applications. I haven't had problems with streaming video (youtube player, jwplayer, vimeo player, etc...) in fullscreen mode.

Thanks!

Technical Info.
----------------------------------------
Machine: Lenovo G400s (Laptop)

~$ lsb_release -rd
Description: Ubuntu 16.04.1 LTS
Release: 16.04

~$ apt-cache policy xorg
xorg:
  Instalados: 1:7.7+13ubuntu3
  Candidato: 1:7.7+13ubuntu3
  Tabla de versión:
*** 1:7.7+13ubuntu3 500
        500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
        100 /var/lib/dpkg/status

Phoronix Test Suite v6.4.0
Interactive Benchmarking

System Software / Hardware Information

Hardware:
Processor: Intel Core i3-3110M @ 2.40GHz (4 Cores), Motherboard: LENOVO, Chipset: Intel 3rd Gen Core DRAM, Memory: 6144MB, Disk: 500GB Seagate ST500LT012-9WS14, Graphics: Intel HD 4000 (1000MHz), Audio: Conexant CX20757, Network: Qualcomm Atheros QCA8172 Fast + Qualcomm Atheros AR9485 Wireless

Software:
OS: Ubuntu 16.04, Kernel: 4.7.2-040702-generic (x86_64), Desktop: Unity 7.4.0, Display Server: X Server 1.18.4, Display Driver: intel 2.99.917, OpenGL: 3.3 Mesa 12.1.0-devel, Compiler: GCC 5.4.0 20160609, File-System: ext4, Screen Resolution: 1366x768

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
Uname: Linux 4.7.2-040702-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sat Sep 24 10:11:14 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Lenovo 3rd Gen Core processor Graphics Controller [17aa:3977]
InstallationDate: Installed on 2015-07-08 (444 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: LENOVO 20244
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.7.2-040702-generic root=UUID=aeda239d-fc39-47e7-a775-53cef3aa6e11 ro quiet splash pciehp.pciehp_force=1 vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/28/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 7BCN36WW(V2.02)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900059Std
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G400s
dmi.modalias: dmi:bvnLENOVO:bvr7BCN36WW(V2.02):bd08/28/2013:svnLENOVO:pn20244:pvrLenovoG400s:rvnLENOVO:rnINVALID:rvr31900059Std:cvnLENOVO:ct10:cvrLenovoG400s:
dmi.product.name: 20244
dmi.product.version: Lenovo G400s
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.70+git1609171830.065955~gd~x
version.libgl1-mesa-dri: libgl1-mesa-dri 12.1~git1609240730.cb7c2c~gd~x
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 12.1~git1609240730.cb7c2c~gd~x
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.99+git1609211931.53be26~gd~x
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git1609231931.8f33f8~gd~x
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.13+git1609221931.e64798~gd~x
xserver.bootTime: Sat Sep 24 09:51:50 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 1479
vendor BOE
xserver.version: 2:1.18.4-0ubuntu0.1

Tags: