[Dell Precision 5510][Yakkety] built-in HDMI port does not work, no signal output

Bug #1625944 reported by kaxing
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Won't Fix
Undecided
Unassigned
Declined for Yakkety by Daniel van Vugt

Bug Description

Using 16.04 daily image: 20160919(downloading date)
With testing package for 4.8 kernel: ppa:canonical-kernel-team/unstable
Graphic chips:
00:02.0 VGA compatible controller [0300]: Intel Corporation HD Graphics 530 [8086:191b] (rev 06)
01:00.0 3D controller [0302]: NVIDIA Corporation GM107GLM [Quadro M1000M] [10de:13b1] (rev a2)

No signal output while plug the cable into built-in hdmi port.

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.8.0-11.12-generic 4.8.0-rc6
Uname: Linux 4.8.0-11-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 367.44 Wed Aug 17 22:24:07 PDT 2016
 GCC version: gcc version 6.2.0 20160914 (Ubuntu 6.2.0-3ubuntu15)
.tmp.unity_support_test.0:

ApportVersion: 2.20.3-0ubuntu7
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Sep 21 14:37:35 2016
DistUpgraded: Fresh install
DistroCodename: yakkety
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Dell HD Graphics 530 [1028:06e5]
   Subsystem: Dell GM107GLM [Quadro M1000M] [1028:06e5]
InstallationDate: Installed on 2016-09-19 (1 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20160918)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
 Bus 001 Device 003: ID 0c45:6713 Microdia
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Precision 5510
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-11-generic.efi.signed root=UUID=a40a640b-1533-47a4-be70-98a11eb306bc ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/30/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.02.10
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr01.02.10:bd06/30/2016:svnDellInc.:pnPrecision5510:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision 5510
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.13.0+16.10.20160818.2-0ubuntu2
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.70-1
version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.3-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.3-1ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-1ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160706-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-2
xserver.bootTime: Wed Sep 21 11:46:07 2016
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-1ubuntu6

Revision history for this message
kaxing (kaxing) wrote :
Revision history for this message
kaxing (kaxing) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 16.10 (yakkety) reached end-of-life on July 20, 2017.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in xorg (Ubuntu):
status: New → Won't Fix
Revision history for this message
Kirill Shustov (kirill-sustov) wrote :

I just installed Ubuntu 19.04 on Dell PRECISION 5510 and hdmi do not work

➜ ~ lsb_release --all
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 19.04
Release: 19.04
Codename: disco

➜ ~ uname --all
Linux precise 5.2.11-050211-generic #201908290731 SMP Thu Aug 29 07:33:42 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
Kirill Shustov (kirill-sustov) wrote :

NVIDIA drier version 430.40
Quadro M1000M (GPU 0)

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