System hangs randomly (log shows 'EQ overflowing').

Bug #1622575 reported by Alexander
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Critical
Unassigned

Bug Description

X Server and then system freezes, ALT+CTRL+Fx doesn't work, sometimes even REISUB doesn't work.
Memtest result is ok, no errors. HDD also is ok. Windows works perfectly on the machine.
It's possible to login via SSH and reboot (but during reboot process it also often hangs completely).
The problem occures randomly during every-day work (usually once or twice a day making me loose my work!), like with totally no adequate reasons.
I'm using AMD Athlon 5350 (SocketAM1 APU) with radeon R3 integrated video.
My operating system is Ubuntu 16.04.1 LTS with all the last available updates. Bug lasts throughout all the time. Tried to reinstall many times (MD5sum of the installation image was correct) - nothing changes.

x-0.log in the attachment

part of the log:
(EE) [mi] EQ overflowing. Additional events will be discarded until existing events are processed.
(EE)
(EE) Backtrace:
(EE) 0: /usr/lib/xorg/Xorg (xorg_backtrace+0x4e) [0x562fc426a5ce]
(EE) 1: /usr/lib/xorg/Xorg (mieqEnqueue+0x253) [0x562fc424c083]
(EE) 2: /usr/lib/xorg/Xorg (QueuePointerEvents+0x52) [0x562fc4124662]
(EE) 3: /usr/lib/xorg/modules/input/evdev_drv.so (0x7f7320d91000+0x61f3) [0x7f7320d971f3]
(EE) 4: /usr/lib/xorg/modules/input/evdev_drv.so (0x7f7320d91000+0x6a5d) [0x7f7320d97a5d]
(EE) 5: /usr/lib/xorg/Xorg (0x562fc40b8000+0x94228) [0x562fc414c228]
(EE) 6: /usr/lib/xorg/Xorg (0x562fc40b8000+0xb96f2) [0x562fc41716f2]
(EE) 7: /lib/x86_64-linux-gnu/libc.so.6 (0x7f732524e000+0x354a0) [0x7f73252834a0]
(EE) 8: /lib/x86_64-linux-gnu/libpthread.so.0 (pthread_cond_wait+0xbe) [0x7f732503e39e]
(EE) 9: /usr/lib/x86_64-linux-gnu/dri/radeonsi_dri.so (0x7f731ec4b000+0x6b77fb) [0x7f731f3027fb]
(EE) 10: /usr/lib/x86_64-linux-gnu/dri/radeonsi_dri.so (0x7f731ec4b000+0x6b87c1) [0x7f731f3037c1]
(EE) 11: /usr/lib/x86_64-linux-gnu/dri/radeonsi_dri.so (0x7f731ec4b000+0x61bf52) [0x7f731f266f52]
(EE) 12: /usr/lib/x86_64-linux-gnu/dri/radeonsi_dri.so (0x7f731ec4b000+0x6d521e) [0x7f731f32021e]
(EE) 13: /usr/lib/x86_64-linux-gnu/dri/radeonsi_dri.so (0x7f731ec4b000+0x201de4) [0x7f731ee4cde4]
(EE) 14: /usr/lib/xorg/modules/libglamoregl.so (glamor_block_handler+0x4b) [0x7f73204bcffb]
(EE) 15: /usr/lib/xorg/modules/drivers/radeon_drv.so (0x7f732133c000+0x471b2) [0x7f73213831b2]
(EE) 16: /usr/lib/xorg/Xorg (_CallCallbacks+0x34) [0x562fc4111034]
(EE) 17: /usr/lib/xorg/Xorg (WriteToClient+0x244) [0x562fc426e234]
(EE) 18: /usr/lib/xorg/Xorg (WriteEventsToClient+0x1e2) [0x562fc4117022]
(EE) 19: /usr/lib/xorg/Xorg (0x562fc40b8000+0x133b5f) [0x562fc41ebb5f]
(EE) 20: /usr/lib/xorg/Xorg (DamageReportDamage+0x89) [0x562fc41f1359]
(EE) 21: /usr/lib/xorg/Xorg (0x562fc40b8000+0x139c1a) [0x562fc41f1c1a]
(EE) 22: /usr/lib/xorg/Xorg (0x562fc40b8000+0x13d140) [0x562fc41f5140]
(EE) 23: /usr/lib/xorg/Xorg (0x562fc40b8000+0x4fb87) [0x562fc4107b87]
(EE) 24: /usr/lib/xorg/Xorg (0x562fc40b8000+0x53bbf) [0x562fc410bbbf]
(EE) 25: /usr/lib/xorg/Xorg (0x562fc40b8000+0x57c33) [0x562fc410fc33]
(EE) 26: /lib/x86_64-linux-gnu/libc.so.6 (__libc_start_main+0xf0) [0x7f732526e830]
(EE) 27: /usr/lib/xorg/Xorg (_start+0x29) [0x562fc40f9f59]
(EE)
(EE) [mi] These backtraces from mieqEnqueue may point to a culprit higher up the stack.
(EE) [mi] mieq is *NOT* the cause. It is a victim.
(EE) [mi] EQ overflow continuing. 100 events have been dropped.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Sep 12 14:31:34 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 5.0.24, 4.4.0-34-generic, x86_64: installed
 virtualbox, 5.0.24, 4.4.0-36-generic, x86_64: installed
ExtraDebuggingInterest: No
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3 Series] [1002:9830] (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] Kabini [Radeon HD 8400 / R3 Series] [1462:7865]
InstallationDate: Installed on 2016-08-18 (25 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: MSI MS-7865
ProcEnviron:
 LANGUAGE=ru
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=f80a73df-e908-4f07-a7b5-e6975996e02b ro
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/24/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.2
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: AM1I (MS-7865)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.2:bd12/24/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.name: MS-7865
dmi.product.version: 2.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.12.2+16.04.20160801.3-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Mon Sep 12 13:23:45 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.3-1ubuntu2.3
xserver.video_driver: radeon
---
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
DistUpgraded: Fresh install
DistroCodename: xenial
DistroRelease: Ubuntu 16.04
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 5.0.24, 4.4.0-34-generic, x86_64: installed
 virtualbox, 5.0.24, 4.4.0-36-generic, x86_64: installed
ExtraDebuggingInterest: No
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3 Series] [1002:9830] (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] Kabini [Radeon HD 8400 / R3 Series] [1462:7865]
InstallationDate: Installed on 2016-08-18 (25 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: MSI MS-7865
Package: xorg 1:7.7+13ubuntu3
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=f80a73df-e908-4f07-a7b5-e6975996e02b ro
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Tags: xenial ubuntu compiz-0.9
Uname: Linux 4.4.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/24/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.2
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: AM1I (MS-7865)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.2:bd12/24/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.name: MS-7865
dmi.product.version: 2.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.12.2+16.04.20160801.3-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2

Revision history for this message
Alexander (alecx) wrote :
Revision history for this message
Alexander (alecx) wrote : BootLog.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Alexander (alecx) wrote : CurrentDmesg.txt

apport information

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Alexander (alecx) wrote : Dependencies.txt

apport information

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Alexander (alecx) wrote : DpkgLog.txt

apport information

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Alexander (alecx) wrote : JournalErrors.txt

apport information

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Alexander (alecx) wrote : LightdmDisplayLog.txt

apport information

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Alexander (alecx) wrote : LightdmLog.txt

apport information

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Alexander (alecx) wrote : Lspci.txt

apport information

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Alexander (alecx) wrote : Lsusb.txt

apport information

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Alexander (alecx) wrote : MonitorsUser.xml.txt

apport information

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Alexander (alecx) wrote : ProcCpuinfo.txt

apport information

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Alexander (alecx) wrote : ProcEnviron.txt

apport information

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Alexander (alecx) wrote : ProcInterrupts.txt

apport information

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Alexander (alecx) wrote : ProcModules.txt

apport information

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Alexander (alecx) wrote : UdevDb.txt

apport information

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Alexander (alecx) wrote : UnitySupportTest.txt

apport information

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Alexander (alecx) wrote : XorgLog.txt

apport information

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Alexander (alecx) wrote : XorgLogOld.txt

apport information

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Alexander (alecx) wrote : Xrandr.txt

apport information

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Alexander (alecx) wrote : xdpyinfo.txt

apport information

Revision history for this message
Alexander (alecx) wrote :

On Freedesktop website I've found that it's a symptom of another bug (but in was about different graphics driver):
https://nouveau.freedesktop.org/wiki/TroubleShooting/#index5h3
In addition: this problem I have had only in Unity, in Gnome it works without freezing.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

If you are still experiencing this bug, please set status back to "confirmed".

Changed in xorg (Ubuntu):
importance: Undecided → Critical
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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