hi, thank you very much, my hp 14 notebook keeps freezing

[hans knaak ugas]

every time more since i upgraded it, crashes and freezes (i mean it stops functioning at all) with tihe screen freezed and i would totally thank dor you to help me! thanks from forehand! :) hans

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
Uname: Linux 4.4.0-34-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Tue Aug 23 03:01:31 2016
DistUpgraded: 2016-08-07 03:15:49,483 DEBUG failed to SystemUnLock() (E:No bloqueado)
DistroCodename: xenial
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Atom Processor Z36xxx/Z37xxx Series Graphics & Display [103c:220f]
InstallationDate: Installed on 2016-02-20 (184 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 04f2:b40e Chicony Electronics Co., Ltd HP Truevision HD camera
 Bus 001 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP 14 Notebook PC
ProcEnviron:
 LANGUAGE=es_CL:es
 PATH=(custom, no user)
 LANG=es_CL.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic.efi.signed root=UUID=618c3a61-74fd-46f6-99f6-18d7b5fb734c ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to xenial on 2016-08-07 (15 days ago)
dmi.bios.date: 05/26/2015
dmi.bios.vendor: Insyde
dmi.bios.version: F.39
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 220F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 57.54
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.39:bd05/26/2015:svnHewlett-Packard:pnHP14NotebookPC:pvr0977100000405F00000610180:rvnHewlett-Packard:rn220F:rvr57.54:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 14 Notebook PC
dmi.product.version: 0977100000405F00000610180
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12.2+16.04.20160801.3-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Tue Aug 23 02:31:20 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 1126
 vendor LGD
xserver.version: 2:1.18.3-1ubuntu2.3

[Emily Ratliff (emilyr)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[penalvch (penalvch)]

hans knaak ugas, thank you for reporting this and helping make Ubuntu better.

Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description)?

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

[hans knaak ugas (hozogo)]

hi good people, stopped the freezing but now i dont know how to make the
reboot without debbuging, any way to normalize startup?

2016-09-01 4:34 GMT-03:00 Christopher M. Penalver <
<email address hidden>>:

> hans knaak ugas, thank you for reporting this and helping make Ubuntu
> better.
>
> Could you please provide the full computer model as noted on the sticker
> of the computer itself (not from the Bug Description)?
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1615936
>
> Title:
> hi, thank you very much, my hp 14 notebook keeps freezing
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> every time more since i upgraded it, crashes and freezes (i mean it
> stops functioning at all) with tihe screen freezed and i would totally
> thank dor you to help me! thanks from forehand! :) hans
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: xorg 1:7.7+13ubuntu3
> ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
> Uname: Linux 4.4.0-34-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.1-0ubuntu2.1
> Architecture: amd64
> CompizPlugins: No value set for `/apps/compiz-1/general/
> screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> Date: Tue Aug 23 03:01:31 2016
> DistUpgraded: 2016-08-07 03:15:49,483 DEBUG failed to SystemUnLock()
> (E:No bloqueado)
> DistroCodename: xenial
> DistroVariant: ubuntu
> GraphicsCard:
> Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics &
> Display [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company Atom Processor Z36xxx/Z37xxx
> Series Graphics & Display [103c:220f]
> InstallationDate: Installed on 2016-02-20 (184 days ago)
> InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64
> (20150805)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 003: ID 04f2:b40e Chicony Electronics Co., Ltd HP
> Truevision HD camera
> Bus 001 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: Hewlett-Packard HP 14 Notebook PC
> ProcEnviron:
> LANGUAGE=es_CL:es
> PATH=(custom, no user)
> LANG=es_CL.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic.efi.signed
> root=UUID=618c3a61-74fd-46f6-99f6-18d7b5fb734c ro quiet splash
> vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: Upgraded to xenial on 2016-08-07 (15 days ago)
> dmi.bios.date: 05/26/2015
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.39
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: 220F
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 57.54
> dmi.chassis.asset.tag: Chassis Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Pack...

[penalvch (penalvch)]

hans knaak ugas, this report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1615936/comments/5 regarding this being fixed with an update. Regarding your additional issue, one would want to utilize resources from https://community.ubuntu.com/contribute/support .

For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this and helping to make Ubuntu better. Please submit any future bugs you may find.