upgrade error
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xorg (Ubuntu) |
Expired
|
Low
|
Unassigned |
Bug Description
Upgraded system from 14.04 LTS to 16.04 LTS using the online system updates that are regularly used by me as this is my workstation.
Once finished only one of three monitors would show the desktop and login prompt.
Once my password was entered a short dialogue box appeared and it showed I had an error.
The screen within about 3 seconds after I typed my password was able to show the error which was ambiguous, then logged me out. I was stuck with a system that runs my workstation, and unable to login.
I chose to use a DVD and run the set-up from a disk, I had done the online update option. Once I did this I was able to work. I did choose to save my previous OS, however now I basicly have a triple boot system, as I already had a dual boot, from Debian 8 , to Ubuntu that works fine, now I have a generic Ubuntu that is at the latest version, my set-up working upgraded system which works, and my other Debian system that works, Then I was able to go in and change my graphics card to use the non generic drive and login and set it to a Nvidia. All works now.
Current system 16.04 LTS
Intel® Core™ i7-3770 CPU @ 3.40GHz × 8
GeForce GTX 660/PCIe/SSE2
64-bit
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSign
Uname: Linux 4.4.0-34-generic x86_64
NonfreeKernelMo
.proc.driver.
.proc.driver.
.proc.driver.
NVRM version: NVIDIA UNIX x86_64 Kernel Module 361.42 Tue Mar 22 18:10:58 PDT 2016
GCC version: gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~
.tmp.unity_
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/
CompositorRunning: compiz
CompositorUnred
CompositorUnred
Date: Mon Aug 8 07:54:26 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
bbswitch, 0.8, 4.4.0-34-generic, x86_64: installed
nvidia-361, 361.42, 4.4.0-34-generic, x86_64: installedError! Could not locate dkms.conf file.
File: does not exist.
ExtraDebuggingI
GraphicsCard:
NVIDIA Corporation GK106 [GeForce GTX 660] [10de:11c0] (rev a1) (prog-if 00 [VGA controller])
Subsystem: eVga.com. Corp. GK106 [GeForce GTX 660] [3842:2662]
InstallationDate: Installed on 2016-02-01 (188 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: Dell Inc. XPS 8500
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz root=/dev/
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/19/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0NW73C
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: XPS 8500
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-
version.
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Tue Aug 2 11:03:24 2016
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.18.3-1ubuntu2.3
description: | updated |
Troy, thank you for reporting this and helping make Ubuntu better.
As per http:// www.dell. com/support/ home/us/ en/19/product- support/ product/ xps-8500/ drivers? os=biosa an update to your computer's buggy, insecure, and outdated BIOS is available (A12). When you update to this following https:/ /help.ubuntu. com/community/ BIOSUpdate how does this improve the situation?
For more on BIOS updates and linux, please see https:/ /help.ubuntu. com/community/ ReportingBugs# Bug_reporting_ etiquette .
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.
Also, you don't have to create a new report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on how this improves the situation.
3) Please mark this report Status New.
If it's not reproducible, please mark this as Invalid.
Thank you for your help.