frozen screen and system

[m3asmi]

some times the screen is frozen
and when I log out of the session the system froze and cannot go into ttyS
the message is like the driver of the graphic is not good

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13
Uname: Linux 4.4.0-28-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Fri Jul 1 10:27:45 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DpkgLog:

ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation HD Graphics 520 [8086:1916] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Skylake Integrated Graphics [17aa:3804]
InstallationDate: Installed on 2016-06-24 (6 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lsusb:
 Bus 002 Device 002: ID 8086:0a66 Intel Corp.
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2a Intel Corp.
 Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 80NT
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-28-generic root=UUID=009e3c20-6d0e-4f82-a892-f0750d5de684 ro quiet splash radeon.runpm=0 vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/10/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: CFCN21WW(V1.03)
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Lenovo ideapad 5
dmi.board.vendor: LENOVO
dmi.board.version: No DPK
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 500-15ISK
dmi.modalias: dmi:bvnLENOVO:bvrCFCN21WW(V1.03):bd08/10/2015:svnLENOVO:pn80NT:pvrLenovoideapad500-15ISK:rvnLENOVO:rnLenovoideapad5:rvrNoDPK:cvnLENOVO:ct10:cvrLenovoideapad500-15ISK:
dmi.product.name: 80NT
dmi.product.version: Lenovo ideapad 500-15ISK
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12.2+16.04.20160526-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Fri Jul 1 09:18:59 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 14829
 vendor AUO
xserver.version: 2:1.18.3-1ubuntu2.2

[penalvch (penalvch)]

m3asmi, thank you for reporting this and helping make Ubuntu better.

As per http://support.lenovo.com/us/en/products/Laptops-and-netbooks/500-Series/500-15isk?linkTrack=GPS%253ABody_Search%2BProducts&tabName=&beta=false an update to your computer's buggy, insecure, and outdated BIOS is available (CFCN23WW). When you update to this following https://help.ubuntu.com/community/BIOSUpdate how does this improve the situation?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New.

If it's not reproducible, please mark this as Invalid.

Thank you for your help.

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

[m3asmi (m3asmi-gmail)]

penalvch, thank you! that solved my problem

[penalvch (penalvch)]

m3asmi, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1598097/comments/4 regarding this being fixed with a BIOS update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.