Xorg freeze

Bug #1596151 reported by Darin Gillenwater
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Medium
Unassigned

Bug Description

My system will freeze completely at random anytime I'm using a graphic intensive program. For example, the Steam app, SuperTuxKart or most recently while watching a movie online in Firefox and while using my HDMI output to TV. This happens with or without the HDMI. When the freeze occurs, there is nothing short of holding the power button and doing a hard reboot that will stop it.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
Uname: Linux 4.4.0-24-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sat Jun 25 09:23:45 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a day
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Intel Corporation Device [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:06c8]
InstallationDate: Installed on 2016-05-31 (25 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Inspiron 11-3152
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-24-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash intel_idle.max_cstate=1 vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/02/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.1
dmi.board.name: 0XWPMH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/02/2015:svnDellInc.:pnInspiron11-3152:pvr1.2.1:rvnDellInc.:rn0XWPMH:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 11-3152
dmi.product.version: 1.2.1
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160526-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Sat Jun 25 09:02:53 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 1165
 vendor LGD
xserver.version: 2:1.18.3-1ubuntu2.2

Revision history for this message
Darin Gillenwater (gil-w) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Darin Gillenwater, thank you for reporting this and helping make Ubuntu better.

Could you please capture the crash following https://wiki.ubuntu.com/DebuggingSystemCrash ?

description: updated
tags: added: latest-bios-1.2.1
Changed in xorg (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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