Ubuntu
xorg package

LCD remains off once it is turned off for power saving

Bug #1591426 reported by Alex Mayorga on 2016-06-11

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	xorg (Ubuntu)	Expired	Medium	Unassigned

Bug Description

¡Hola!

LCD stays off on Dell Inspiron 1501.

See also https://bugs.launchpad.net/ubuntu/+source/linux/+bug/596269

¡Gracias!

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Jun 10 20:58:06 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] RS482M [Mobility Radeon Xpress 200] [1002:5975] (prog-if 00 [VGA controller])
Subsystem: Dell RS482M [Mobility Radeon Xpress 200] [1028:01f5]
InstallationDate: Installed on 2013-01-01 (1256 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Dell Inc. Inspiron 1501
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=b42f093d-7eba-4e2b-9df4-7e0a29917796 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/07/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.6.3
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr2.6.3:bd12/07/2007:svnDellInc.:pnInspiron1501:pvrNotSpecified:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 1501
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2

Tags:

Revision history for this message

Alex Mayorga (alex-mayorga) wrote on 2016-06-11:

BootLog.txt Edit (5.3 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (73.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.9 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (136.8 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (297 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (19.8 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (3.9 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (17.2 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (5.8 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (11.3 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (14.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (760 bytes, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (2.4 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (112 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.8 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (141.0 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (584 bytes, text/plain; charset="utf-8")
XorgLog.gz Edit (8.4 KiB, application/x-gzip)
XorgLogOld.gz Edit (8.4 KiB, application/x-gzip)
Xrandr.txt Edit (2.7 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (59.3 KiB, text/plain; charset="utf-8")

Alex Mayorga (alex-mayorga) on 2016-06-21

summary:

- LCD remains off once it is turned of fo power saving
+ LCD remains off once it is turned off for power saving

Revision history for this message

penalvch (penalvch) wrote on 2016-07-30:

Alex Mayorga, thank you for reporting this and helping make Ubuntu better.

To clarify, did this issue not occur in a Ubuntu release prior to 16.04?

tags:	added: latest-bios-2.6.3
Changed in xorg (Ubuntu):
importance:	Undecided → Medium
status:	New → Incomplete

Revision history for this message

Carlos Eduardo Moreira dos Santos (cemsbr) wrote on 2016-09-13:

Same here with Dell Latitude 131L. Restarting lightdm works, but the session is gone. It didn't happen on 14.*. I tried to purge lightdm and then installing it again, but now gpu-manager fails and lightdm doesn't start:

log_file: /var/log/gpu-manager.log
last_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
new_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
can't access /run/u-d-c-nvidia-was-loaded file
can't access /run/u-d-c-fglrx-was-loaded file
Looking for fglrx modules in /lib/modules/4.4.0-36-generic/updates/dkms
Looking for nvidia modules in /lib/modules/4.4.0-36-generic/updates/dkms
Is nvidia loaded? no
Was nvidia unloaded? no
Is nvidia blacklisted? no
Is fglrx loaded? no
Was fglrx unloaded? no
Is fglrx blacklisted? no
Is intel loaded? no
Is radeon loaded? yes
Is radeon blacklisted? no
Is amdgpu loaded? no
Is amdgpu blacklisted? no
Is nouveau loaded? no
Is nouveau blacklisted? no
Is fglrx kernel module available? no
Is nvidia kernel module available? no
Vendor/Device Id: 1002:5975
BusID "PCI:1@0:5:0"
Is boot vga? yes
Skipping "/dev/dri/card0", driven by "radeon"
Found "/dev/dri/card0", driven by "radeon"
output 0:
LVDS connector
Number of connected outputs for /dev/dri/card0: 1
Skipping "/dev/dri/card0", driven by "radeon"
Skipping "/dev/dri/card0", driven by "radeon"
Does it require offloading? no
last cards number = 1
Has amd? yes
Has intel? no
Has nvidia? no
How many cards? 1
Has the system changed? No
main_arch_path i386-linux-gnu, other_arch_path x86_64-linux-gnu
Current alternative: /usr/lib/i386-linux-gnu/mesa/ld.so.conf
Current core alternative: (null)
Current egl alternative: /usr/lib/i386-linux-gnu/mesa-egl/ld.so.conf
Is nvidia enabled? no
Is nvidia egl enabled? no
Is fglrx enabled? no
Is mesa enabled? yes
Is mesa egl enabled? yes
Is pxpress enabled? no
Is prime enabled? no
Is prime egl enabled? no
Is nvidia available? no
Is nvidia egl available? no
Is fglrx available? no
Is fglrx-core available? no
Is mesa available? yes
Is mesa egl available? yes
Is pxpress available? no
Is prime available? no
Is prime egl available? no
Single card detected
Kernel Module is not loaded
Nothing to do
No change - nothing to do

lspci output:
01:05.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] RS482M [Mobility Radeon Xpress 200] (prog-if 00 [VGA
controller])
        Subsystem: Dell RS482M [Mobility Radeon Xpress 200]
        Flags: bus master, 66MHz, medium devsel, latency 66, IRQ 17
        Memory at c0000000 (32-bit, prefetchable) [size=256M]
        I/O ports at 9000 [size=256]
        Memory at b0100000 (32-bit, non-prefetchable) [size=64K]
        [virtual] Expansion ROM at b0120000 [disabled] [size=128K]
        Capabilities: [50] Power Management version 2
        Kernel driver in use: radeon
        Kernel modules: radeonfb, radeon

log_file: /var/log/gpu-manager.log
last_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
new_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
can't access /run/u-d-c-nvidia-was-loaded file
can't access /run/u-d-c-fglrx-was-loaded file
Looking for fglrx modules in /lib/modules/4.4.0-36-generic/updates/dkms
Looking for nvidia modules in /lib/modules/4.4.0-36-generic/updates/dkms
Is nvidia loaded? no
Was nvidia unloaded? no
Is nvidia blacklisted? no
Is fglrx loaded? no
Was fglrx unloaded? no
Is fglrx blacklisted? no
Is intel loaded? no
Is radeon loaded? yes
Is radeon blacklisted? no
Is amdgpu loaded? no
Is amdgpu blacklisted? no
Is nouveau loaded? no
Is nouveau blacklisted? no
Is fglrx kernel module available? no
Is nvidia kernel module available? no
Vendor/Device Id: 1002:5975
BusID "PCI:1@0:5:0"
Is boot vga? yes
Skipping "/dev/dri/card0", driven by "radeon"
Found "/dev/dri/card0", driven by "radeon"
output 0:
        LVDS connector
Number of connected outputs for /dev/dri/card0: 1
Skipping "/dev/dri/card0", driven by "radeon"
Skipping "/dev/dri/card0", driven by "radeon"
Does it require offloading? no
last cards number = 1
Has amd? yes
Has intel? no
Has nvidia? no
How many cards? 1
Has the system changed? No
main_arch_path i386-linux-gnu, other_arch_path x86_64-linux-gnu
Current alternative: /usr/lib/i386-linux-gnu/mesa/ld.so.conf
Current core alternative: (null)
Current egl alternative: /usr/lib/i386-linux-gnu/mesa-egl/ld.so.conf
Is nvidia enabled? no
Is nvidia egl enabled? no
Is fglrx enabled? no
Is mesa enabled? yes
Is mesa egl enabled? yes
Is pxpress enabled? no
Is prime enabled? no
Is prime egl enabled? no
Is nvidia available? no
Is nvidia egl available? no
Is fglrx available? no
Is fglrx-core available? no
Is mesa available? yes
Is mesa egl available? yes
Is pxpress available? no
Is prime available? no
Is prime egl available? no
Single card detected
Kernel Module is not loaded
Nothing to do
No change - nothing to do

lspci output:
01:05.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] RS482M [Mobility Radeon Xpress 200] (prog-if 00 [VGA 
controller])
        Subsystem: Dell RS482M [Mobility Radeon Xpress 200]
        Flags: bus master, 66MHz, medium devsel, latency 66, IRQ 17
        Memory at c0000000 (32-bit, prefetchable) [size=256M]
        I/O ports at 9000 [size=256]
        Memory at b0100000 (32-bit, non-prefetchable) [size=64K]
        [virtual] Expansion ROM at b0120000 [disabled] [size=128K]
        Capabilities: [50] Power Management version 2
        Kernel driver in use: radeon
        Kernel modules: radeonfb, radeon

Revision history for this message

penalvch (penalvch) wrote on 2016-09-15:

Carlos Eduardo Moreira dos Santos, it will help immensely if you filed a new report with Ubuntu by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information running the following from a terminal:
ubuntu-bug xorg

Also, please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2016-11-15:

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status:	Incomplete → Expired

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LCD remains off once it is turned off for power saving

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