Intel Graphics drivers missing

Bug #1588231 reported by Rotem Fogel
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Intel graphics drivers are not installed. As a result, the display dimensions are 1366x768.

rotem@rotem-laptop:~$ vainfo
libva info: VA-API version 0.39.0
libva info: va_getDriverName() returns 0
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so
libva info: Found init function __vaDriverInit_0_39
libva info: va_openDriver() returns 0
vainfo: VA-API version: 0.39 (libva 1.7.0)
vainfo: Driver version: Intel i965 driver for Intel(R) Broadwell - 1.7.0
vainfo: Supported profile and entrypoints
      VAProfileMPEG2Simple : VAEntrypointVLD
      VAProfileMPEG2Simple : VAEntrypointEncSlice
      VAProfileMPEG2Main : VAEntrypointVLD
      VAProfileMPEG2Main : VAEntrypointEncSlice
      VAProfileH264ConstrainedBaseline: VAEntrypointVLD
      VAProfileH264ConstrainedBaseline: VAEntrypointEncSlice
      VAProfileH264Main : VAEntrypointVLD
      VAProfileH264Main : VAEntrypointEncSlice
      VAProfileH264High : VAEntrypointVLD
      VAProfileH264High : VAEntrypointEncSlice
      VAProfileH264MultiviewHigh : VAEntrypointVLD
      VAProfileH264MultiviewHigh : VAEntrypointEncSlice
      VAProfileH264StereoHigh : VAEntrypointVLD
      VAProfileH264StereoHigh : VAEntrypointEncSlice
      VAProfileVC1Simple : VAEntrypointVLD
      VAProfileVC1Main : VAEntrypointVLD
      VAProfileVC1Advanced : VAEntrypointVLD
      VAProfileNone : VAEntrypointVideoProc
      VAProfileJPEGBaseline : VAEntrypointVLD
      VAProfileVP8Version0_3 : VAEntrypointVLD

rotem@rotem-laptop:~$ lspci |grep VGA
00:02.0 VGA compatible controller: Intel Corporation Broadwell-U Integrated Graphics (rev 09)

rotem@rotem-laptop:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04 LTS
Release: 16.04
Codename: xenial

rotem@rotem-laptop:~$ uname -a
Linux rotem-laptop 4.4.0-22-generic #40-Ubuntu SMP Thu May 12 22:03:46 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
BootLog: /dev/sda2: clean, 278941/30187520 files, 4117559/120728576 blocks
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Jun 2 11:49:07 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Broadwell-U Integrated Graphics [1028:062e]
InstallationDate: Installed on 2016-06-01 (0 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Latitude E7450
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=e11dfca2-05bc-4efe-b716-e54d01ced12b ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd04/10/2015:svnDellInc.:pnLatitudeE7450:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7450
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Thu Jun 2 07:20:27 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 1201
 vendor LGD
xserver.version: 2:1.18.3-1ubuntu2

Revision history for this message
Rotem Fogel (rotemfo) wrote :
penalvch (penalvch)
tags: added: bios-outdated-a13
Revision history for this message
Rotem Fogel (rotemfo) wrote : Re: [Bug 1588231] Re: Intel Graphics drivers missing
Download full text (7.0 KiB)

upgraded the bios, still not working :(
BIOS Information
       Vendor: Dell Inc.
       Version: A13
       Release Date: 05/17/2016
       Address: 0xF0000
       Runtime Size: 64 kB
       ROM Size: 12288 kB
       Characteristics:
               PCI is supported
               PNP is supported
               BIOS is upgradeable
               BIOS shadowing is allowed
               Boot from CD is supported
               Selectable boot is supported
               EDD is supported
               5.25"/1.2 MB floppy services are supported (int 13h)
               3.5"/720 kB floppy services are supported (int 13h)
               3.5"/2.88 MB floppy services are supported (int 13h)
               Print screen service is supported (int 5h)
               8042 keyboard services are supported (int 9h)
               Serial services are supported (int 14h)
               Printer services are supported (int 17h)
               ACPI is supported
               USB legacy is supported
               Smart battery is supported
               BIOS boot specification is supported
               Function key-initiated network boot is supported
               Targeted content distribution is supported
               UEFI is supported
       BIOS Revision: 65.13

On Sun, Jul 3, 2016 at 2:11 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> ** Tags added: bios-outdated-a13
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1588231
>
> Title:
> Intel Graphics drivers missing
>
> Status in xorg package in Ubuntu:
> New
>
> Bug description:
> Intel graphics drivers are not installed. As a result, the display
> dimensions are 1366x768.
>
> rotem@rotem-laptop:~$ vainfo
> libva info: VA-API version 0.39.0
> libva info: va_getDriverName() returns 0
> libva info: Trying to open
> /usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so
> libva info: Found init function __vaDriverInit_0_39
> libva info: va_openDriver() returns 0
> vainfo: VA-API version: 0.39 (libva 1.7.0)
> vainfo: Driver version: Intel i965 driver for Intel(R) Broadwell - 1.7.0
> vainfo: Supported profile and entrypoints
> VAProfileMPEG2Simple : VAEntrypointVLD
> VAProfileMPEG2Simple : VAEntrypointEncSlice
> VAProfileMPEG2Main : VAEntrypointVLD
> VAProfileMPEG2Main : VAEntrypointEncSlice
> VAProfileH264ConstrainedBaseline: VAEntrypointVLD
> VAProfileH264ConstrainedBaseline: VAEntrypointEncSlice
> VAProfileH264Main : VAEntrypointVLD
> VAProfileH264Main : VAEntrypointEncSlice
> VAProfileH264High : VAEntrypointVLD
> VAProfileH264High : VAEntrypointEncSlice
> VAProfileH264MultiviewHigh : VAEntrypointVLD
> VAProfileH264MultiviewHigh : VAEntrypointEncSlice
> VAProfileH264StereoHigh : VAEntrypointVLD
> VAProfileH264StereoHigh : VAEntrypointEncSlice
> VAProf...

Read more...

Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Ubuntu 16.04 (xenial) reached end-of-standard-support on April 29, 2021.

Do you still see a problem related to the one that you reported when using a currently supported version of Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Changed in xorg (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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