System keeps crashing

Bug #1588033 reported by mikey_585
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

I have a new Gigabyte Brix 1900 and the system keeps crashing. I suspect Intel Drivers for either the graphics or similar. Also the machine wont turn off. Once turned off, it always automatically restarts itself.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Jun 1 19:49:01 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd Atom Processor Z36xxx/Z37xxx Series Graphics & Display [1458:1000]
InstallationDate: Installed on 2016-05-23 (8 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 046d:c534 Logitech, Inc. Unifying Receiver
 Bus 001 Device 002: ID 13d3:3410 IMC Networks
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: GIGABYTE GB-BXBT-1900
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=e0080817-7c62-4360-8db8-a92f79545464 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/20/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F7
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MZBAYAB-00
dmi.board.vendor: GIGABYTE
dmi.board.version: 1.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF7:bd10/20/2015:svnGIGABYTE:pnGB-BXBT-1900:pvr1.x:rvnGIGABYTE:rnMZBAYAB-00:rvr1.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: GB-BXBT-1900
dmi.product.version: 1.x
dmi.sys.vendor: GIGABYTE
version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Wed Jun 1 19:47:49 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.18.3-1ubuntu2.2

Revision history for this message
mikey_585 (msmith585) wrote :
Revision history for this message
penalvch (penalvch) wrote :

mikey_585, thank you for reporting this and helping make Ubuntu better.

As per http://www.gigabyte.com/products/product-page.aspx?pid=5118#bios an update to your computer's buggy, insecure, and outdated BIOS is available (F8). When you update to this following https://help.ubuntu.com/community/BIOSUpdate how does this improve the situation?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New.

If it's not reproducible, please mark this as Invalid.

Thank you for your help.

tags: added: bios-outdated-f8
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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