Blank screen after boot
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
The screen becomes black blank between BIOS screen and the login page. The black screen never goes away. This is random not after install, update or upgrade. Also after PC reboot it works fine, it is not persistent problem, once PC is loaded it works.
Ubuntu 16.04 LTS, Linux pm03 4.4.0-22-generic #39-Ubuntu SMP Thu May 5 16:53:32 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
lshw -C video *-display
description: VGA compatible controller
product: Sky Lake Integrated Graphics
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 06
width: 64 bits
clock: 33MHz
resources: irq:155 memory:
----- sample from journalctl.txt in attachement
May 26 10:03:59 pm03 kernel: BUG: unable to handle kernel paging request at 0000000000017860
May 26 10:03:59 pm03 kernel: IP: [<ffffffff810ca
May 26 10:03:59 pm03 kernel: PGD 0
May 26 10:03:59 pm03 kernel: Oops: 0002 [#1] SMP
May 26 10:03:59 pm03 kernel: Modules linked in: intel_rapl x86_pkg_
May 26 10:03:59 pm03 kernel: nf_conntrack iptable_filter ip_tables parport_pc x_tables ppdev lp parport autofs4 btrfs xor raid6_pq hid_generic usbhid mxm_wmi i915_bpo intel_ips i2c_algo_bit e1000e drm_kms_helper syscopyarea sysfillrect ptp psmouse sysimgblt fb_sys_fops pps_core nvme drm ahci libahci wmi pinctrl_
May 26 10:03:59 pm03 kernel: CPU: 3 PID: 576 Comm: systemd-udevd Not tainted 4.4.0-22-generic #39-Ubuntu
May 26 10:03:59 pm03 kernel: Hardware name: To Be Filled By O.E.M. To Be Filled By O.E.M./Z170 Extreme6+, BIOS P2.50 03/30/2016
May 26 10:03:59 pm03 kernel: task: ffff8804620f0ec0 ti: ffff88045faf4000 task.ti: ffff88045faf4000
....
---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2016-04-15 (78 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.157
Tags: xenial xenial
Uname: Linux 4.4.0-22-generic x86_64
UnreportableReason: The report belongs to a package that is not installed.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev root sambashare sudo www-data
_MarkForUpload: False
dmi.bios.date: 03/30/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.50
dmi.board.name: Z170 Extreme6+
dmi.board.vendor: ASRock
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: To Be Filled By O.E.M.
dmi.product.
dmi.sys.vendor: To Be Filled By O.E.M.
affects: | unity-control-center (Ubuntu) → xorg (Ubuntu) |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
NoBugs, thank you for reporting this and helping make Ubuntu better.
Could you please run the following command once from a terminal:
apport-collect 1586073