mouse cursor missing

Bug #1581383 reported by Andreas E.
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Medium
Unassigned

Bug Description

After upgrading from 15.10 to 16.04 ("stable"), the mouse cursor is missing. This persists after re-login and after reboot and after changing mouse cursor theme or display resolution.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: unity 7.4.0+16.04.20160415-0ubuntu1
Uname: Linux 4.2.0-040200rc3-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
BootLog:
 Ubuntu: clean, 440558/1024000 files, 3594332/4096000 blocks
 [FAILED] Failed to start PostgreSQL Cluster 9.4-main.
 See 'systemctl status postgresql@9.4-main.service' for details.
 [ OK ] Started Modem Manager.
 [ OK ] Started OpenBSD Secure Shell server.
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri May 13 10:48:04 2016
DistUpgraded: 2016-05-12 16:54:01,635 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py'
DistroCodename: xenial
DistroVariant: ubuntu
EcryptfsInUse: Yes
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Haswell-ULT Integrated Graphics Controller [17aa:3978]
InstallationDate: Installed on 2015-06-06 (341 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: LENOVO 20266
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-040200rc3-generic root=UUID=8a0dc2f3-fcf3-4e5b-8e23-1441bd36e3dc ro noprompt persistent quiet splash acpi_backlight=vendor vt.handoff=7
SourcePackage: unity
UpgradeStatus: Upgraded to xenial on 2016-05-12 (0 days ago)
dmi.bios.date: 03/30/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: 76CN43WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Yoga2
dmi.board.vendor: LENOVO
dmi.board.version: 31900058STD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Yoga 2 Pro
dmi.modalias: dmi:bvnLENOVO:bvr76CN43WW:bd03/30/2015:svnLENOVO:pn20266:pvrLenovoYoga2Pro:rvnLENOVO:rnYoga2:rvr31900058STD:cvnLENOVO:ct10:cvrLenovoYoga2Pro:
dmi.product.name: 20266
dmi.product.version: Lenovo Yoga 2 Pro
dmi.sys.vendor: LENOVO
upstart.unity-panel-service-lockscreen.log:
 (unity-panel-service:2821): GLib-CRITICAL **: Source ID 4294967295 was not found when attempting to remove it

 (unity-panel-service:7583): GLib-CRITICAL **: Source ID 4294967295 was not found when attempting to remove it

 (unity-panel-service:8651): GLib-CRITICAL **: Source ID 4294967295 was not found when attempting to remove it
version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Thu May 12 17:28:41 2016
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.3-1ubuntu2
xserver.video_driver: intel

Revision history for this message
Andreas E. (andreas-e) wrote :
Andrea Azzarone (azzar1)
no longer affects: unity (Ubuntu)
Revision history for this message
Andreas E. (andreas-e) wrote :

It sometimes re-appears after hours suddenly, or sometimes after logout&login. After each fresh boot, the cursor is invisible.

Revision history for this message
penalvch (penalvch) wrote :

Andreas E., thank you for reporting this and helping make Ubuntu better.

To see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

tags: added: latest-bios-76cn43ww regression-release
Changed in xorg (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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