Trusty: 1024x768 resolution not available to connect to Cisco KVM

Bug #1580949 reported by jeffrey leung
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

1024x768 resolution is not available by default in Ubuntu Trusty when connecting to Cisco KVM. It works fine with RHEL 6.5 (xorg-xserver x1.13.0) and SLES 11.4 (xorg-xserver v1.6.5).

The workaround to enable display in Ubuntu Trusty is:
1. Stop lightdm (service lightdm stop)
2. Generate an xorg.conf file. Item #54 you need to add -> Modes "1024x768" (will attach screenshot in comments)
3. Copy the file to /etc
4. Start lightdm again (service lightdm start)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
.tmp.unity.support.test.1:

ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Thu May 12 05:42:15 2016
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus: fwts-efi-runtime-dkms, 16.03.00, 3.19.0-25-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Matrox Electronics Systems Ltd. MGA G200e [Pilot] ServerEngines (SEP1) [102b:0522] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Cisco Systems Inc Device [1137:0101]
Lsusb:
 Bus 002 Device 003: ID 0624:0402 Avocent Corp. Cisco Virtual Keyboard and Mouse
 Bus 002 Device 002: ID 8087:8002 Intel Corp.
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 002: ID 8087:800a Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Cisco Systems Inc UCSB-B200-M4
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=4830d061-2379-455a-acd2-ef982a6b658b ro
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/11/2016
dmi.bios.vendor: Cisco Systems, Inc.
dmi.bios.version: B200M4.3.1.2.4.041120161047
dmi.board.name: UCSB-B200-M4
dmi.board.vendor: Cisco Systems Inc
dmi.board.version: 73-15862-03
dmi.chassis.type: 18
dmi.chassis.vendor: Cisco Systems Inc
dmi.chassis.version: 68-4777-02
dmi.modalias: dmi:bvnCiscoSystems,Inc.:bvrB200M4.3.1.2.4.041120161047:bd04/11/2016:svnCiscoSystemsInc:pnUCSB-B200-M4:pvr1:rvnCiscoSystemsInc:rnUCSB-B200-M4:rvr73-15862-03:cvnCiscoSystemsInc:ct18:cvr68-4777-02:
dmi.product.name: UCSB-B200-M4
dmi.product.version: 1
dmi.sys.vendor: Cisco Systems Inc
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.6
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.6
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Thu May 12 05:40:24 2016
xserver.configfile: /etc/xorg.conf
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Avocent Cisco USB Composite Device-0 KEYBOARD, id 8
 input Avocent Cisco USB Composite Device-0 TOUCHSCREEN, id 9
 input Avocent Cisco USB Composite Device-0 MOUSE, id 10
xserver.errors:
 MGA(0): V_BIOS address 0xd00 out of range
 AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2.7

Revision history for this message
jeffrey leung (jefleung) wrote :
Revision history for this message
jeffrey leung (jefleung) wrote :

xorg.conf file edit

Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Ubuntu 14.04 (trusty) reached end-of-standard-support on April 25, 2019.

Do you still see a problem related to the one that you reported when using a currently supported version of Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Changed in xorg (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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