Xorg freeze black screen unable to boot

Bug #1573161 reported by Michael
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

Installing the tested recommended driver and rebooting leaves a black screen. To revert back I have to hard reboot and remove quiet and no splash from grub. From there I had to TTY and sudo purge nvidia* -y to have a bootable system.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: GNOME
Date: Thu Apr 21 13:24:33 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell 3rd Gen Core processor Graphics Controller [1028:0534]
 NVIDIA Corporation GF108GLM [NVS 5200M] [10de:0dfc] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Dell GF108GLM [NVS 5200M] [1028:1534]
InstallationDate: Installed on 2016-04-19 (2 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323.1)
MachineType: Dell Inc. Latitude E6430
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=102550bd-8f7b-4a24-b6aa-16f02944e51c ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/12/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0H3MT5
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd03/12/2013:svnDellInc.:pnLatitudeE6430:pvr01:rvnDellInc.:rn0H3MT5:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6430
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2

Revision history for this message
Michael (michaeljrherd) wrote :
Revision history for this message
Daniel Ciprus (danielciprus) wrote :

as a workaround, downgrade to 361.28 and things should be OK until things get fixed in new LTS. I took NVidia package and compiled it instead of using Ubuntu's deb. Hope it helps ..

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Changed in xorg (Ubuntu):
importance: Undecided → Critical
Revision history for this message
penalvch (penalvch) wrote :

Michael, thank you for reporting this and helping make Ubuntu better.

Could you please advise what recommended driver you tested specifically?

tags: added: bios-outdated-a18
Changed in xorg (Ubuntu):
importance: Critical → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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