Video cannot be restored after power save on AMDGPU

Bug #1561801 reported by Brian Knoll
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

When I engage light-locker to lock my screen, it locks the screen and disables power to the monitor, as it should. However, I can never get video back again after that. Power to the monitor is never restored, and the only way I can get my video back at that point is to restart my display manager, for instance by SSHing in from another machine. At that point, the video comes back and I can use the system again.

This problem only happens on my AMDGPU-based Radeon system. I have another system that uses Intel video that doesn't have this problem. I should note, though, that in Trusty 14.04 the power save and restore functions worked perfectly fine, and there was no issue restoring video when I wanted the system to wake up the video. But of course, at that point I was using FGLRX as my video driver, which is no longer supported or available in 16.04.

I'm very willing to help debug this, so if there is anything I can do to help, please let me know.

Thanks,
Brian

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xserver-xorg-video-amdgpu 1.0.1-1build2
ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6
Uname: Linux 4.4.0-15-generic x86_64
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
Date: Thu Mar 24 20:43:48 2016
InstallationDate: Installed on 2016-03-22 (2 days ago)
InstallationMedia: Ubuntu-Server 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160318)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: xserver-xorg-video-amdgpu
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Brian Knoll (brianknoll) wrote :
Revision history for this message
Brian Knoll (brianknoll) wrote :

I should also add that I've tried disabling all of my power management in my window manager settings, but the problem still occurs; that may or may not be a bug in the window manager power management, but the net effect appears to be that it is requesting the driver to cut the power to the monitor, regardless, and then of course we end up with the same problem we had before, which is that the video cannot come back without a restart of the X server.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-amdgpu (Ubuntu):
status: New → Confirmed
Changed in xserver-xorg-video-amdgpu (Ubuntu):
importance: Undecided → High
Revision history for this message
penalvch (penalvch) wrote :

Brian Knoll, thank you for reporting this and helping make Ubuntu better.

Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information:
apport-collect -p xorg 1561801

When reporting xorg related bugs in the future, please do so via the above method. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: xserver-xorg-video-amdgpu (Ubuntu) → xorg (Ubuntu)
Changed in xorg (Ubuntu):
importance: High → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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