Mouse left click stops working

Bug #1554344 reported by Petteri Kähärä
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

HP Elitebook 8770w. Mouse left/right click & scroll wheel works only on system panels (Window menus, choosing application, shutdown etc.), not anywhere else. Reboot fixes problem, but it reappears after unknown time period (usually overnight).

This problem is the same with touchpad buttons & external usb mouse. Replugging mouse does not help.

I chose xorg package because this was instructed on older similar bugs.

Ubuntu 14.04.4 LTS 64bit, all upgrades

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 352.63 Sat Nov 7 21:25:42 PST 2015
 GCC version: gcc version 4.8.4 (Ubuntu 4.8.4-2ubuntu1~14.04)
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Mar 8 06:51:26 2016
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
EcryptfsInUse: Yes
GraphicsCard:
 NVIDIA Corporation GK104GLM [Quadro K4000M] [10de:11bd] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:176c]
InstallationDate: Installed on 2014-07-17 (599 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP EliteBook 8770w
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=56df02cb-50ae-47b0-a07e-c197445ca7cd ro quiet splash
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/15/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68IAV Ver. F.06
dmi.board.name: 176C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 50.19
dmi.chassis.asset.tag: CNU2429YXD
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68IAVVer.F.06:bd08/15/2012:svnHewlett-Packard:pnHPEliteBook8770w:pvrA1009D11:rvnHewlett-Packard:rn176C:rvrKBCVersion50.19:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8770w
dmi.product.version: A1009D11
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1.1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.6
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.6
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Mon Mar 7 12:08:47 2016
xserver.configfile: default
xserver.errors: open /dev/fb0: No such file or directory
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2.7

Revision history for this message
Petteri Kähärä (kpetteri) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Petteri Kähärä, thank you for reporting this and helping make Ubuntu better.

As per http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5257512&swLangOid=8&swEnvOid=4060 an update to your computer's buggy, insecure, and outdated BIOS is available (F.61). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-f.61
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Petteri Kähärä (kpetteri) wrote :

Very possible explanation. USB headset problems are mentioned in BIOS changelog, I have USB headset and I recently plugged it into different port.

I will update BIOS when possible, and report result.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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