Xorg crash

Bug #1550944 reported by Tony Morton
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Since kernel 70.113 came in I have to log in twice at start up. After the first log in the desktop screen appears for a few seconds then crashes back to a black screen and then the log in screen appears again. After the second log in the system works normally. This is Ubuntu 14.04LTS 64 bit version

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33
Uname: Linux 3.13.0-79-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sun Feb 28 15:57:17 2016
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0574]
 NVIDIA Corporation GF119 [GeForce GT 620 OEM] [10de:1049] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: NVIDIA Corporation Device [10de:0977]
InstallationDate: Installed on 2014-05-19 (650 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 660s
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed root=UUID=cc041237-8a22-4bc4-9c3d-e7e4419eb999 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/24/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0478VN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd08/24/2012:svnDellInc.:pnInspiron660s:pvr:rvnDellInc.:rn0478VN:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: Inspiron 660s
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.6
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.6
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sun Feb 28 14:39:14 2016
xserver.configfile: default
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
 NOUVEAU(G0): [XvMC] Failed to initialize extension.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 100
 vendor ACR
xserver.version: 2:1.15.1-0ubuntu2.7

Revision history for this message
Tony Morton (tonymorton-net) wrote :
penalvch (penalvch)
tags: added: bios-outdated-a11
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Tony Morton (tonymorton-net) wrote : Re: [Bug 1550944] Re: Xorg crash

Christopher,

Absolute nightmare. I used my dual boot setup to access Windows 8 and
update the BIOS and then had huge problems accessing Ubuntu, finally
using boot-repair since the BIOS upgrade had deleted the boot menu.
And after all that it has made absolutely no difference to the double
log in problem.

regards
Tony Morton

On 02/03/16 02:02, Christopher M. Penalver wrote:
> Tony Morton, thank you for reporting this and helping make Ubuntu
> better.
>
> As per http://www.dell.com/support/home/us/en/19/product-support/product
> /inspiron-660s/drivers?os=biosa an update to your computer's buggy,
> insecure, and outdated BIOS is available (A11). If you update to this
> following https://help.ubuntu.com/community/BIOSUpdate does it change
> anything?
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful.
>
> Also, you don't have to create a new bug report.
>
> Once the BIOS is updated, if the problem is still reproducible:
> 1) Please provide the output of the following terminal command (not perform an apport-collect):
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
> 2) Please make a comment specifically advising on if there was an improvement or not.
> 3) Please mark this report Status New.
>
> If it's not reproducible, please mark this as Invalid.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-a11
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>

Revision history for this message
Tony Morton (tonymorton-net) wrote :

Dear Christopher,

the output is;

A11
10/14/2013

On 03/03/16 22:10, Christopher M. Penalver wrote:
> Tony Morton: Please provide the output of the following terminal > command (not perform an apport-collect): sudo dmidecode -s >
bios-version && sudo dmidecode -s bios-release-date >

Regards
Tony Morton

Revision history for this message
penalvch (penalvch) wrote :

Tony Morton, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically requested to do so.

Once testing of the latest upstream kernel is complete, please mark this report Status Confirmed. Please let us know your results.

Thank you for your understanding.

tags: added: latest-bios-a11
removed: bios-outdated-a11
tags: added: regression-update
Changed in xorg (Ubuntu):
importance: Low → Medium
Revision history for this message
Tony Morton (tonymorton-net) wrote :

Dear Christopher,

sorry , that is far too complicated for me to cope with, or even to
understand. I will just have to live with logging in twice.

thanks for your efforts

regards
Ton Morton

On 04/03/16 15:29, Christopher M. Penalver wrote:
> Tony Morton, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
> 1) The one to test is at the very top line at the top of the page (not the daily folder).
> 2) The release names are irrelevant.
> 3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
> 4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .
>
> If testing on your main install would be inconvenient, one may:
> 1) Install Ubuntu to a different partition and then test this there.
> 2) Backup, or clone the primary install.
>
> If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-X.Y-rcZ
>
> Where X, and Y are the first two numbers of the kernel version, and Z is
> the release candidate number if it exists.
>
> If the mainline kernel does not fix the issue, please add the following tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-X.Y-rcZ
>
> Please note, an error to install the kernel does not fit the criteria of
> kernel-bug-exists-upstream.
>
> Also, you don't need to apport-collect further unless specifically
> requested to do so.
>
> Once testing of the latest upstream kernel is complete, please mark this
> report Status Confirmed. Please let us know your results.
>
> Thank you for your understanding.
>
> ** Tags removed: bios-outdated-a11
> ** Tags added: latest-bios-a11
>
> ** Tags added: regression-update
>
> ** Changed in: xorg (Ubuntu)
> Importance: Low => Medium
>

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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