Xorg crash

Bug #1548903 reported by foobar
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Medium
Unassigned

Bug Description

4.2.0-25 (this linux) works.

I upgraded to 4.2.0-30 today, and X11 won't start; get simple login: prompt, but no X11.

I have to downgrade to 4.2.0-25 to get any work done.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Feb 23 08:35:42 2016
DistUpgraded: 2015-10-22 15:54:58,273 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RS880M [Mobility Radeon HD 4225/4250] [1002:9712] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:1641]
 Advanced Micro Devices, Inc. [AMD/ATI] Robson CE [Radeon HD 6370M/7370M] [1002:68e4] (rev ff) (prog-if ff)
InstallationDate: Installed on 2015-07-25 (213 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic root=UUID=08f5c22a-157d-4ff4-886f-b5e3e42acd66 ro
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: Upgraded to wily on 2015-10-22 (123 days ago)
XorgConf: # Fake xorg.conf -- set it to non-writeable.
dmi.bios.date: 02/25/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.29
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1641
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 67.33
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd02/25/2013:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr0583120000242B20000620100:rvnHewlett-Packard:rn1641:rvr67.33:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv7 Notebook PC
dmi.product.version: 0583120000242B20000620100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12.2+15.10.20151202-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Tue Feb 23 00:25:00 2016
xserver.configfile: /etc/X11/xorg.conf
xserver.errors: Failed to load module "radeon" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.17.2-1ubuntu9.1
xserver.video_driver: modeset

Revision history for this message
foobar (hbaker1) wrote :
Revision history for this message
penalvch (penalvch) wrote :

foobar, thank you for reporting this and helping make Ubuntu better.

Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description)?

Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
foobar (hbaker1) wrote : Re: [Bug 1548903] Re: Xorg crash
Download full text (4.5 KiB)

Hi:

This is an HP "Pavilion dv7-4272us Entertainment PC".

BTW, I still have the same problem after updating to 4.2.0-30 version 36 (the version that came out 2/26/2016).

Thanks very much for looking into this.

I'm still stuck on 4.2.0-27 (which still works correctly for me).

Henry Baker

At 11:54 AM 2/27/2016, Christopher M. Penalver wrote:
>foobar, thank you for reporting this and helping make Ubuntu better.
>
>Could you please provide the full computer model as noted on the sticker
>of the computer itself (not from the Bug Description)?
>
>** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
>** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
>--
>You received this bug notification because you are subscribed to the bug
>report.
>https://bugs.launchpad.net/bugs/1548903
>
>Title:
> Xorg crash
>
>Status in xorg package in Ubuntu:
> Incomplete
>
>Bug description:
> 4.2.0-25 (this linux) works.
>
> I upgraded to 4.2.0-30 today, and X11 won't start; get simple login:
> prompt, but no X11.
>
> I have to downgrade to 4.2.0-25 to get any work done.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.10
> Package: xorg 1:7.7+7ubuntu4
> ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
> Uname: Linux 4.2.0-27-generic x86_64
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.19.1-0ubuntu5
> Architecture: amd64
> CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: Unity
> Date: Tue Feb 23 08:35:42 2016
> DistUpgraded: 2015-10-22 15:54:58,273 DEBUG enabling apt cron job
> DistroCodename: wily
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] RS880M [Mobility Radeon HD 4225/4250] [1002:9712] (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company Device [103c:1641]
> Advanced Micro Devices, Inc. [AMD/ATI] Robson CE [Radeon HD 6370M/7370M] [1002:68e4] (rev ff) (prog-if ff)
> InstallationDate: Installed on 2015-07-25 (213 days ago)
> InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
> MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
> ProcEnviron:
> LANGUAGE=en_US
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic root=UUID=08f5c22a-157d-4ff4-886f-b5e3e42acd66 ro
> SourcePackage: xorg
> Symptom: display
> Title: Xorg crash
> UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
> UpgradeStatus: Upgraded to wily on 2015-10-22 (123 days ago)
> XorgConf: # Fake xorg.conf -- set it to non-writeable.
> dmi.bios.date: 02/25/2013
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: F.29
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: 1641
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 67.33
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.chassis.version: N/A
> dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:b...

Read more...

Revision history for this message
penalvch (penalvch) wrote :

foobar, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

tags: added: latest-bios-f.29
Changed in xorg (Ubuntu):
importance: Low → Medium
Revision history for this message
foobar (hbaker1) wrote :
Download full text (6.0 KiB)

Hi Christopher:

I won't be able to do this for another week. I hope that that timing works for you.

Henry Baker

At 12:53 PM 2/27/2016, Christopher M. Penalver wrote:
>foobar, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
>1) The one to test is at the very top line at the top of the page (not the daily folder).
>2) The release names are irrelevant.
>3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
>4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .
>
>If testing on your main install would be inconvenient, one may:
>1) Install Ubuntu to a different partition and then test this there.
>2) Backup, or clone the primary install.
>
>If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
>kernel-fixed-upstream
>kernel-fixed-upstream-X.Y-rcZ
>
>Where X, and Y are the first two numbers of the kernel version, and Z is
>the release candidate number if it exists.
>
>If the mainline kernel does not fix the issue, please add the following tags:
>kernel-bug-exists-upstream
>kernel-bug-exists-upstream-X.Y-rcZ
>
>Please note, an error to install the kernel does not fit the criteria of
>kernel-bug-exists-upstream.
>
>Once testing of the latest upstream kernel is complete, please mark this
>report's Status as Confirmed. Please let us know your results.
>
>Thank you for your understanding.
>
>** Tags added: latest-bios-f.29
>
>** Changed in: xorg (Ubuntu)
> Importance: Low => Medium
>
>--
>You received this bug notification because you are subscribed to the bug
>report.
>https://bugs.launchpad.net/bugs/1548903
>
>Title:
> Xorg crash
>
>Status in xorg package in Ubuntu:
> Incomplete
>
>Bug description:
> 4.2.0-25 (this linux) works.
>
> I upgraded to 4.2.0-30 today, and X11 won't start; get simple login:
> prompt, but no X11.
>
> I have to downgrade to 4.2.0-25 to get any work done.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.10
> Package: xorg 1:7.7+7ubuntu4
> ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
> Uname: Linux 4.2.0-27-generic x86_64
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.19.1-0ubuntu5
> Architecture: amd64
> CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: Unity
> Date: Tue Feb 23 08:35:42 2016
> DistUpgraded: 2015-10-22 15:54:58,273 DEBUG e...

Read more...

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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