Xorg freeze
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xorg (Ubuntu) |
Expired
|
Low
|
Unassigned |
Bug Description
Keyboard stopped responding first, but the mouse seemed to work, then it disappeared and the whole thing locked up requiring a hard reboot.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSign
Uname: Linux 3.16.0-57-generic i686
.tmp.unity.
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: i386
CompizPlugins: [core,composite
CompositorRunning: compiz
CompositorUnred
CompositorUnred
Date: Sat Jan 9 16:12:08 2016
DistUpgraded: 2014-12-05 16:05:22,968 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingI
GpuHangFrequency: Very infrequently
GraphicsCard:
Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
Subsystem: Toshiba America Info Systems Device [1179:f910]
InstallationDate: Installed on 2010-08-28 (1960 days ago)
InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Release i386 (20100429.4)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 0930:0227 Toshiba Corp.
Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 002: ID 04f2:b446 Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: TOSHIBA Satellite C55-B
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
SystemImageInfo: Error: [Errno 2] No such file or directory: 'system-image-cli'
Title: Xorg freeze
UpgradeStatus: Upgraded to trusty on 2014-12-05 (400 days ago)
dmi.bios.date: 11/27/2014
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.60
dmi.board.
dmi.board.name: ZBWAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnTOSHIBA:
dmi.product.name: Satellite C55-B
dmi.product.
dmi.sys.vendor: TOSHIBA
version.compiz: compiz 1:0.9.11.
version.libdrm2: libdrm2 2.4.60-
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Sat Jan 9 15:57:59 2016
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 17223
vendor SDC
xserver.version: 2:1.15.1-0ubuntu2.7
m, thank you for reporting this and helping make Ubuntu better.
As per http:// support. toshiba. com/support/ driversResults? freeText= 1200009386 an update to your computer's buggy and outdated BIOS is available (5.10). If you update to this following https:/ /help.ubuntu. com/community/ BIOSUpdate does it change anything?
For more on BIOS updates and linux, please see https:/ /help.ubuntu. com/community/ ReportingBugs# Bug_reporting_ etiquette .
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.