frozen programs

Bug #1530704 reported by maries
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Invalid
Low
Unassigned

Bug Description

firefox/ chromium all other running programs

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.16.0-57.77~14.04.1-generic 3.16.7-ckt20
Uname: Linux 3.16.0-57-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sun Jan 3 21:23:56 2016
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Cypress PRO [Radeon HD 5850] [1002:6899] (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:2091]
InstallationDate: Installed on 2015-12-05 (29 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: System manufacturer System Product Name
ProcEnviron:
 LANGUAGE=nl
 TERM=xterm
 PATH=(custom, no user)
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-57-generic root=UUID=97ec5668-c97d-4688-b788-f50dd64e5129 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/23/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0703
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4A88T-M/USB3
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0703:bd12/23/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A88T-M/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Sun Jan 3 20:21:46 2016
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Logitech USB Receiver KEYBOARD, id 8
 input Logitech USB Receiver KEYBOARD, id 9
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
xserver.video_driver: radeon

Revision history for this message
maries (maries) wrote :
Revision history for this message
In , Malena Vasquez (malevasquez) wrote :

Link to LP bug: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1530704

firefox/ chromium and all other programs freeze.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
Malena Vasquez (malevasquez) wrote :

Hi maries, thanks for reporting the bug, I linked it upstream for it to be review over there. Just wondering, the programs freeze when you try to open them right? Did you try restarting your computer and trying again? Its to make sure the bug belongs to Ubuntu

Revision history for this message
Malena Vasquez (malevasquez) wrote :
Revision history for this message
In , Alan Coopersmith (alan-coopersmith) wrote :

https://launchpadlibrarian.net/232773187/XorgLog.txt shows the radeon driver
is in use and many mieq overflows.

Changed in xorg-server:
importance: Unknown → Medium
status: Unknown → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

maries, thank you for reporting this and helping make Ubuntu better.

As per https://www.asus.com/Motherboards/M4A88TMUSB3/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (0704). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-0704
no longer affects: xorg (Ubuntu)
affects: xorg-server → xorg (Ubuntu)
Changed in xorg (Ubuntu):
importance: Medium → Undecided
status: Confirmed → New
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Paul White (paulw2u) wrote :

Ubuntu 14.04 (trusty) reached end-of-life on April 25,2019.

The upstream report moved to:
https://gitlab.freedesktop.org/xorg/driver/xf86-video-ati/-/issues/149
but has not seen any activity for more than five years now.

As this issue has sat incomplete for nearly six years without any response I'm closing it as "Invalid".

Please feel free to re-open this bug report if this is still an issue when using a *currently supported* release of Ubuntu.

Changed in xorg (Ubuntu):
status: Incomplete → Invalid
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