Mouse pointer gets distorted / broken on dual screen setup

Bug #1512634 reported by Stein-Magne Pedersen
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Medium
Unassigned

Bug Description

The mouse pointer is fine at boot, but after working a couple of minutes it gets distorted. I move my mouse pointer back and forth between my two screens all the time. The actual distortion happens randomly on the "screen switch" and when I move my pointer on one of my screens. Sometimes I can see a slight distortion and if I move my mouse pointer on top of a scrollbar its back to normal. But just for a little while, then its permanently distorted. And it happens only on one of the screens, never on both at the same time.

WORKAROUND: disabled the fglrx drivers.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27
Uname: Linux 3.13.0-66-generic x86_64
NonfreeKernelModules: fglrx
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.18
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Nov 3 10:39:02 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
 fglrx-core, 15.200, 3.13.0-62-generic, x86_64: installed
 fglrx-core, 15.200, 3.13.0-63-generic, x86_64: installed
 fglrx-core, 15.200, 3.13.0-65-generic, x86_64: installed
 fglrx-core, 15.200, 3.13.0-66-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Hawaii PRO [Radeon R9 290] [1002:67b1] (prog-if 00 [VGA controller])
   Subsystem: XFX Pine Group Inc. Device [1682:9295]
InstallationDate: Installed on 2014-12-19 (318 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: To be filled by O.E.M. To be filled by O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-66-generic root=UUID=f0b5450d-3c23-49f1-b3e8-4544b9af89d7 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/22/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0705
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: SABERTOOTH 990FX
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0705:bd08/22/2011:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKComputerINC.:rnSABERTOOTH990FX:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.fglrx-installer: fglrx-installer N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Tue Nov 3 08:41:57 2015
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2.7
xserver.video_driver: fglrx

Revision history for this message
Stein-Magne Pedersen (steinmagne-pedersen) wrote :
penalvch (penalvch)
tags: added: bios-outdated-1604
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Stein-Magne Pedersen (steinmagne-pedersen) wrote :

Sorry for not responding earlier.
I have updated my bios but the issue still remains.
Output from terminal:
1604
10/16/2012

I can't give any more spesific details than my original post. But I can say that I disabled the fglrx drivers and the problem went away, but I don't get the benefits of my graphics card so I don't really want to do that.

Changed in xorg (Ubuntu):
status: Expired → New
Revision history for this message
penalvch (penalvch) wrote :

Stein-Magne Pedersen, to see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

tags: added: latest-bios-1604
removed: bios-outdated-1604
description: updated
Changed in xorg (Ubuntu):
importance: Low → Medium
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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