Ubuntu
xorg package

10de:1381 [Asus B85M-E] Missing fonts and flickering font rendering

Bug #1501658 reported by Brett Stevens on 2015-10-01

This bug affects 2 people

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xorg (Ubuntu)

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Medium

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Affecting:	xorg (Ubuntu)
Filed here by:	Brett Stevens
When:	2015-10-01
Confirmed:	2015-10-03

Target

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Status	Importance
	Medium

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	Nobody
	Me

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Bug Description

When starting from the live iso the fonts flicker and some are missing. When mousing over them they return but then they disappear as soon as you remove the mouse from the top of them.
After installing xorg-edgers/ppa and applying the newest nvidia drivers with intel microcode the font issue disappears.
---
ApportVersion: 2.18.1-0ubuntu1
Architecture: amd64
BootLog:

CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: MATE
DistUpgraded: Fresh install
DistroCodename: wily
DistroRelease: Ubuntu 15.10
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
NVIDIA Corporation GM107 [GeForce GTX 750] [10de:1381] (rev a2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:84f0]
InstallationDate: Installed on 2015-10-03 (0 days ago)
InstallationMedia: Ubuntu-MATE 15.10 "Wily Werewolf" - Alpha amd64 (20150924)
MachineType: ASUS All Series
Package: xorg 1:7.7+7ubuntu4
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-11-generic root=UUID=d180a4a2-556c-4b1e-b6a5-7f1dd2ab746f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-11.13-generic 4.2.1
Renderer: Software
Tags: wily ubuntu
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-11-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/25/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2304
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-E
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2304:bd05/25/2015:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnB85M-E:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
version.compiz: compiz 1:0.9.12.2+15.10.20150908-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.0-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.0-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Sat Oct 3 18:12:03 2015
xserver.configfile: default
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.17.2-1ubuntu7
xserver.video_driver: nouveau

See original description

Tags: Edit Tag help

Martin Wimpress (flexiondotorg) wrote on 2015-10-01:

This issue affects Ubuntu MATE, Xubuntu and Kubuntu. Stock Ubuntu has not been tested.

Launchpad Janitor (janitor) wrote on 2015-10-01:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status:	New → Confirmed

Sergio Schneider (spsf) wrote on 2015-10-01:

Same problem here in live usb mode, tested kubuntu, ubuntu-mate and xubuntu
My rig: Home built desktop, mobo gigabyte, 32GB RAM, Nvidia GTX 750 ti, intel i7, ssd

Brett Stevens (brettwstevens69) wrote on 2015-10-01:

Tested on Ubuntu Mate 15.10 with a Nvidia 750 GT graphics card

Martin Wimpress (flexiondotorg) wrote on 2015-10-01:

Brett, Sergio can you please do anything test. Install Ubuntu MATE 15.10 daily, install the Intel microcode but retain the Open Source nouveau driver. Does the problem persist with that configuration?

Timo Aaltonen (tjaalton) wrote on 2015-10-01:

and install xdiagnose, and run 'apport-collect 1501658'

Sergio Schneider (spsf) wrote on 2015-10-02:

@Martin
Ok, I tried the latest Ubuntu Mate ISO from oct 02/2015
Same problem in live mode... tweaked some settings (rgb, vrgb, etc... ) VRGB is better but not perfect at all...
Installed to SSD and boot, fonts still messed, installed Intel microde, rebooted and problem persisted. Another reboot, same thing.
The only way to fix was installing the nvidia drivers, however on first boot after nvidia, system froze, not able to even use keyboard or mouse... but fonts were OK
Time for a second installation; with nvidia drivers system is working fine.
It seems to be a very disturbing bug, mainly in live mode.

Christopher M. Penalver (penalvch) wrote on 2015-10-03:

Brett Stevens, could you please run the following command from a terminal as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg 1501658

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in xorg (Ubuntu):
importance:	Undecided → Low
status:	Confirmed → Incomplete

Brett Stevens (brettwstevens69) wrote on 2015-10-03: CurrentDmesg.txt

CurrentDmesg.txt Edit (64.8 KiB, text/plain)

apport information

tags:	added: apport-collected ubuntu wily
description:	updated

Brett Stevens (brettwstevens69) wrote on 2015-10-03: Dependencies.txt

#10

Dependencies.txt Edit (5.5 KiB, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: DpkgLog.txt

#11

DpkgLog.txt Edit (1.1 MiB, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: GconfCompiz.txt

#12

GconfCompiz.txt Edit (46.5 KiB, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: JournalErrors.txt

#13

JournalErrors.txt Edit (7.6 KiB, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: LightdmDisplayLog.txt

#14

LightdmDisplayLog.txt Edit (1008 bytes, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: LightdmGreeterLog.txt

#15

LightdmGreeterLog.txt Edit (947 bytes, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: LightdmGreeterLogOld.txt

#16

LightdmGreeterLogOld.txt Edit (947 bytes, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: LightdmLog.txt

#17

LightdmLog.txt Edit (4.7 KiB, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: Lspci.txt

#18

Lspci.txt Edit (10.9 KiB, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: Lsusb.txt

#19

Lsusb.txt Edit (507 bytes, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: ProcCpuinfo.txt

#20

ProcCpuinfo.txt Edit (8.0 KiB, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: ProcEnviron.txt

#21

ProcEnviron.txt Edit (103 bytes, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: ProcInterrupts.txt

#22

ProcInterrupts.txt Edit (4.3 KiB, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: ProcModules.txt

#23

ProcModules.txt Edit (4.5 KiB, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: UdevDb.txt

#24

UdevDb.txt Edit (176.3 KiB, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: XorgLog.txt

#25

XorgLog.txt Edit (62.8 KiB, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: XorgLogOld.txt

#26

XorgLogOld.txt Edit (64.0 KiB, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: Xrandr.txt

#27

Xrandr.txt Edit (8.4 KiB, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: xdpyinfo.txt

#28

xdpyinfo.txt Edit (59.2 KiB, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: xserver.devices.txt

#29

xserver.devices.txt Edit (300 bytes, text/plain)

apport information

Brett Stevens (brettwstevens69) wrote on 2015-10-03: xserver.outputs.txt

#30

xserver.outputs.txt Edit (592 bytes, text/plain)

apport information

Martin Wimpress (flexiondotorg) on 2015-10-03

Changed in xorg (Ubuntu):
status:	Incomplete → Confirmed

Christopher M. Penalver (penalvch) wrote on 2015-10-03: Re: Missing fonts and flickering font rendering

#31

Brett Stevens, to clarify your Description:
>"After installing xorg-edgers/ppa and applying the newest nvidia drivers with intel microcode the font issue disappears."

If you just change to the nvidia drivers from the Ubuntu repositories as outlined in https://help.ubuntu.com/community/BinaryDriverHowto/Nvidia
(not install xorg-edgers PPA or install microcode) is the issue still reproducible?

tags:	added: latest-bios-2304
Changed in xorg (Ubuntu):
importance:	Low → Medium
status:	Confirmed → Incomplete

Christopher M. Penalver (penalvch) on 2015-10-03

summary:

- Missing fonts and flickering font rendering
+ 10de:1381 [Asus B85M-E] Missing fonts and flickering font rendering

Brett Stevens (brettwstevens69) wrote on 2015-10-03:

#32

Christopher if I don't install the xorg edgers ppa and just install the Nvidia drivers the font rendering problem is no where near as bad. It still flickers but all fonts are present on the screen. As soon as the Intel microcode is installed and I do a reboot it's perfect.

Christopher M. Penalver (penalvch) wrote on 2015-10-03:

#33

Brett Stevens, what happens when you only install the Intel microcode (not Nvidia drivers or xorg-edgers PPA)?

Brett Stevens (brettwstevens69) wrote on 2015-10-03:

#34

The fonts are missing and flickering with only Intel microcode installed

Christopher M. Penalver (penalvch) on 2015-10-03

Changed in xorg (Ubuntu):
status:	Incomplete → Triaged

Sergio Schneider (spsf) wrote on 2015-10-14:

#35

Just tried today's (oct/14) daily live ISO of Ubuntu MATE in live mode, problem persists and as mentioned above if I change fonts to VRGB it gets better, but some windows do lose/flicker fonts/characters.

Nvidia GPU GTX 750

Christopher M. Penalver (penalvch) wrote on 2015-10-15:

#37

Sergio Schneider, it will help immensely if you filed a new report via a terminal:
ubuntu-bug xorg

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

Also, please feel free to subscribe me to it.

Sergio Schneider (spsf) wrote on 2015-10-15:

#38

Christopher, just did it: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1506272
Hope it helps, thank you

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10de:1381 [Asus B85M-E] Missing fonts and flickering font rendering

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