Activity log for bug #1493542

Date Who What changed Old value New value Message
2015-09-08 20:05:00 Thomas bug added bug
2015-09-08 20:07:32 Thomas description Hello, I have installed Ubuntu's latiest version onto my laptop that runs on Intel. However I can't seem to get any thing I install such as Secondlife and games to run. It keeps trying to run on AMD graphics even tho I don't have that. Is there a way you can kindly tell me what to put in to get my graphics working with intel. If you would wish to contact me by phone my number is 1-607-767-6326 ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5 Uname: Linux 3.19.0-28-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.12 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Sep 8 15:59:24 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0c) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:14dd] InstallationDate: Installed on 2015-09-03 (5 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 04f2:b404 Chicony Electronics Co., Ltd Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X551MA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=31dfb52e-a948-4d76-a5fd-e310f877cf80 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X551MA.504 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X551MA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX551MA.504:bd03/21/2014:svnASUSTeKCOMPUTERINC.:pnX551MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X551MA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Sep 8 15:36:27 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 5543 vendor CMO xserver.version: 2:1.17.1-0ubuntu3~trusty1 Hello, I have installed Ubuntu's latiest version onto my laptop that runs on Intel. However I can't seem to get any thing I install such as Secondlife and games to run. It keeps trying to run on AMD graphics even tho I don't have that. Is there a way you can kindly tell me what to put in to get my graphics working with intel. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5 Uname: Linux 3.19.0-28-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.12 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Sep 8 15:59:24 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard:  Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0c) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. Device [1043:14dd] InstallationDate: Installed on 2015-09-03 (5 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) Lsusb:  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub  Bus 001 Device 002: ID 04f2:b404 Chicony Electronics Co., Ltd  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X551MA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=31dfb52e-a948-4d76-a5fd-e310f877cf80 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X551MA.504 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X551MA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX551MA.504:bd03/21/2014:svnASUSTeKCOMPUTERINC.:pnX551MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X551MA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Sep 8 15:36:27 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs:  product id 5543  vendor CMO xserver.version: 2:1.17.1-0ubuntu3~trusty1
2015-09-08 20:08:03 Thomas tags amd64 apport-bug compiz-0.9 trusty ubuntu amd64 apport-bug compiz-0.9 intel trusty ubuntu
2015-09-20 00:21:34 penalvch tags amd64 apport-bug compiz-0.9 intel trusty ubuntu amd64 apport-bug bios-outdated-515 compiz-0.9 trusty ubuntu
2015-09-20 00:22:40 penalvch xorg (Ubuntu): importance Undecided Low
2015-09-20 00:22:40 penalvch xorg (Ubuntu): status New Incomplete
2015-11-19 04:18:11 Launchpad Janitor xorg (Ubuntu): status Incomplete Expired