Screen "blanks" even with valid video signal after Desktop is left on for an extended period

Bug #1484748 reported by Axil Therian
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Video on my monitor will go "blank", or to essentially a backlit black screen, after the desktop is left on for several hours.

NOTE: this is not my computer Hibernating. When i'm actively using the computer, the screen will blank for roughly 1-2 second then return to normal,. progressively getting longer over time until i have to reboot the machine.

i've tested this nunder:

x3 Different Montiors: All the same issue.

Linux Mint 16 on /dev/sdb0: Video Worked fine.

Windows 10 Home on /dev/sdb1: Video Worked fine

this also occurs, sometimes when videos are being streamed in firefox

lsb_release:

Description: Ubuntu 15.04
Release: 15.04

XORG Release:

xorg:
  Installed: 1:7.7+7ubuntu4
  Candidate: 1:7.7+7ubuntu4
  Version table:
 *** 1:7.7+7ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.17.2-0ubuntu1.2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Aug 13 15:54:45 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 4.3.26, 3.19.0-15-generic, x86_64: installed
 virtualbox, 4.3.26, 3.19.0-25-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Juniper XT [Radeon HD 5770] [1002:68b8] (prog-if 00 [VGA controller])
   Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:2543]
InstallationDate: Installed on 2015-08-03 (10 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Gateway FX6840
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=e03166ec-57f3-41ff-a3ba-33d1ef3afedf ro quiet splash crashkernel=384M-:128M vt.handoff=7
SourcePackage: xorg
Symptom: display
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/17/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P01-A3
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: FX6840
dmi.board.vendor: Gateway
dmi.chassis.type: 3
dmi.chassis.vendor: Gateway
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A3:bd05/17/2010:svnGateway:pnFX6840:pvr:rvnGateway:rnFX6840:rvr:cvnGateway:ct3:cvr:
dmi.product.name: FX6840
dmi.sys.vendor: Gateway
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Thu Aug 13 14:34:27 2015
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Logitech USB Receiver MOUSE, id 8
 input Logitech USB Receiver KEYBOARD, id 9
 input AT Translated Set 2 keyboard KEYBOARD, id 10
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.17.1-0ubuntu3
xserver.video_driver: radeon

Revision history for this message
Axil Therian (axil-therian) wrote :
description: updated
Revision history for this message
penalvch (penalvch) wrote :

Axil Therian, thank you for reporting this and helping make Ubuntu better. To see if this is already fixed, could you please test for this via http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

tags: added: latest-bios-p01-a3
Changed in xorg (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.