Touchpad not working on ASUS X401U after update to 14.10
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xorg (Ubuntu) |
Expired
|
Low
|
Unassigned |
Bug Description
After finishing update 14.10 from 14.04 my ASUS Laptop X401U the touchpad not working at all.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSign
Uname: Linux 3.16.0-45-generic i686
.tmp.unity.
ApportVersion: 2.14.7-0ubuntu8.5
Architecture: i386
CompizPlugins: No value set for `/apps/
CompositorRunning: compiz
CompositorUnred
CompositorUnred
CurrentDesktop: Unity
Date: Wed Jul 29 13:32:56 2015
DistUpgraded: 2015-07-29 12:12:25,436 DEBUG enabling apt cron job
DistroCodename: utopic
DistroVariant: ubuntu
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 7340] [1002:9808] (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:14b7]
InstallationDate: Installed on 2015-07-25 (3 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release i386 (20150218.1)
MachineType: ASUSTeK COMPUTER INC. X401U
ProcKernelCmdLine: BOOT_IMAGE=
Renderer: Software
SourcePackage: xorg
UpgradeStatus: Upgraded to utopic on 2015-07-29 (0 days ago)
dmi.bios.date: 08/24/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X401U.310
dmi.board.
dmi.board.name: X401U
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: X401U
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.12+
version.libdrm2: libdrm2 2.4.60-
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Wed Jul 29 13:15:43 2015
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.16.
Ainx Arie, thank you for reporting this and helping make Ubuntu better. As per https:/ /www.asus. com/Notebooks/ X401U/HelpDesk_ Download/ an update to your computer's buggy and outdated BIOS is available (313). If you update to this following https:/ /help.ubuntu. com/community/ BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see https:/ /help.ubuntu. com/community/ ReportingBugs# Bug_reporting_ etiquette .
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then please mark this report Status New.
Thank you for your understanding.