Ubuntu
xorg package

Cursor flickers & disappears.

Bug #1464388 reported by Steve on 2015-06-11

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xorg (Ubuntu)	Expired	Medium	Unassigned

Bug Description

dmesg | egrep 'drm|radeon'

gives --- *ERROR* conflict detected with stolen region

sudo update-pciids #optional command, requires internet
lspci -nn | grep VGA

gives -- 01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Juniper PRO [Radeon HD 5750] [1002:68be]

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.16.0-39.53~14.04.1-generic 3.16.7-ckt11
Uname: Linux 3.16.0-39-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Jun 11 18:12:30 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
Advanced Micro Devices, Inc. [AMD/ATI] Juniper PRO [Radeon HD 5750] [1002:68be] (prog-if 00 [VGA controller])
Subsystem: XFX Pine Group Inc. Device [1682:2986]
InstallationDate: Installed on 2015-06-10 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Gigabyte Technology Co., Ltd. Z68AP-D3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-39-generic root=UUID=819060e8-45dd-405b-b40d-85174dd3cb96 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/21/2012
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F8
dmi.board.name: Z68AP-D3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8:bd03/21/2012:svnGigabyteTechnologyCo.,Ltd.:pnZ68AP-D3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnZ68AP-D3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: Z68AP-D3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Thu Jun 11 14:07:52 2015
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input Microsoft Microsoft® 2.4GHz Transceiver v8.0 KEYBOARD, id 8
input Microsoft Microsoft® 2.4GHz Transceiver v8.0 KEYBOARD, id 9
input Microsoft Microsoft® 2.4GHz Transceiver v8.0 KEYBOARD, id 10
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
xserver.video_driver: radeon

Tags:

Revision history for this message

Steve (mmowl1) wrote on 2015-06-11:

BootDmesg.txt Edit (61.4 KiB, text/plain; charset="utf-8")
BootLog.txt Edit (4.6 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (3.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.6 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.5 MiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (45.7 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (2.9 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (5.4 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (6.2 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (4.6 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (12.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (484 bytes, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.6 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (106 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.4 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (164.0 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (337.7 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (573 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (133.2 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (167.2 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (13.2 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (59.3 KiB, text/plain; charset="utf-8")
xserver.outputs.txt Edit (864 bytes, text/plain; charset="utf-8")

Revision history for this message

penalvch (penalvch) wrote on 2015-06-13:

Steve, thank you for reporting this and helping make Ubuntu better. Could you please test for this via http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

tags:	added: latest-bios-f8
Changed in xorg (Ubuntu):
importance:	Undecided → Medium
status:	New → Incomplete

Revision history for this message

Steve (mmowl1) wrote on 2015-06-17: RE: [Bug 1464388] Re: Cursor flickers & disappears.

Download full text (4.8 KiB)

Regards
Steve Millross

> Date: Sat, 13 Jun 2015 16:45:06 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 1464388] Re: Cursor flickers & disappears.
>
> Steve, thank you for reporting this and helping make Ubuntu better.
> Could you please test for this via http://cdimage.ubuntu.com/daily-
> live/current/ and advise to the results?
>
> ** Tags added: latest-bios-f8
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1464388
>
> Title:
> Cursor flickers & disappears.
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> dmesg | egrep 'drm|radeon'
>
> gives --- *ERROR* conflict detected with stolen region
>
> sudo update-pciids #optional command, requires internet
> lspci -nn | grep VGA
>
> gives -- 01:00.0 VGA compatible controller [0300]: Advanced Micro
> Devices, Inc. [AMD/ATI] Juniper PRO [Radeon HD 5750] [1002:68be]
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: xorg 1:7.7+1ubuntu8.1
> ProcVersionSignature: Ubuntu 3.16.0-39.53~14.04.1-generic 3.16.7-ckt11
> Uname: Linux 3.16.0-39-generic x86_64
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.14.1-0ubuntu3.11
> Architecture: amd64
> CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: Unity
> Date: Thu Jun 11 18:12:30 2015
> DistUpgraded: Fresh install
> DistroCodename: trusty
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
> Advanced Micro Devices, Inc. [AMD/ATI] Juniper PRO [Radeon HD 5750] [1002:68be] (prog-if 00 [VGA controller])
> Subsystem: XFX Pine Group Inc. Device [1682:2986]
> InstallationDate: Installed on 2015-06-10 (0 days ago)
> InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
> MachineType: Gigabyte Technology Co., Ltd. Z68AP-D3
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-39-generic root=UUID=819060e8-45dd-405b-b40d-85174dd3cb96 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/21/2012
> dmi.bios.vendor: Award Software International, Inc.
> dmi.bios.version: F8
> dmi.board.name: Z68AP-D3
> dmi.board.vendor: Gigabyte Technology Co., Ltd.
> dmi.board.version: x.x
> dmi.chassis.type: 3
> dmi.chassis.vendor: Gigabyte Techno...

Hi,
Thanks for getting back and apologies for the delay in responding.
I downloaded and ran the ISO as a live image, but it made no difference.
The cursor still flickers and disappears, sometimes for several seconds.
It seems to happen when there is background activity and it make the system unusable.
Let me know if you need anything else.
 
Regards
 Steve Millross
 
> Date: Sat, 13 Jun 2015 16:45:06 +0000
> From: christopher.m.penalver@gmail.com
> To: mmowl1@hotmail.com
> Subject: [Bug 1464388] Re: Cursor flickers & disappears.
> 
> Steve, thank you for reporting this and helping make Ubuntu better.
> Could you please test for this via http://cdimage.ubuntu.com/daily-
> live/current/ and advise to the results?
> 
> ** Tags added: latest-bios-f8
> 
> ** Changed in: xorg (Ubuntu)
>    Importance: Undecided => Medium
> 
> ** Changed in: xorg (Ubuntu)
>        Status: New => Incomplete
> 
> -- 
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1464388
> 
> Title:
>   Cursor flickers & disappears.
> 
> Status in xorg package in Ubuntu:
>   Incomplete
> 
> Bug description:
>   dmesg | egrep 'drm|radeon'
> 
>   gives  --- *ERROR* conflict detected with stolen region
> 
>   sudo update-pciids #optional command, requires internet
>   lspci -nn | grep VGA
> 
>   gives -- 01:00.0 VGA compatible controller [0300]: Advanced Micro
>   Devices, Inc. [AMD/ATI] Juniper PRO [Radeon HD 5750] [1002:68be]
> 
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: xorg 1:7.7+1ubuntu8.1
>   ProcVersionSignature: Ubuntu 3.16.0-39.53~14.04.1-generic 3.16.7-ckt11
>   Uname: Linux 3.16.0-39-generic x86_64
>   .tmp.unity.support.test.0:
>    
>   ApportVersion: 2.14.1-0ubuntu3.11
>   Architecture: amd64
>   CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity
>   Date: Thu Jun 11 18:12:30 2015
>   DistUpgraded: Fresh install
>   DistroCodename: trusty
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
>    Advanced Micro Devices, Inc. [AMD/ATI] Juniper PRO [Radeon HD 5750] [1002:68be] (prog-if 00 [VGA controller])
>      Subsystem: XFX Pine Group Inc. Device [1682:2986]
>   InstallationDate: Installed on 2015-06-10 (0 days ago)
>   InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
>   MachineType: Gigabyte Technology Co., Ltd. Z68AP-D3
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-39-generic root=UUID=819060e8-45dd-405b-b40d-85174dd3cb96 ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 03/21/2012
>   dmi.bios.vendor: Award Software International, Inc.
>   dmi.bios.version: F8
>   dmi.board.name: Z68AP-D3
>   dmi.board.vendor: Gigabyte Technology Co., Ltd.
>   dmi.board.version: x.x
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
>   dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8:bd03/21/2012:svnGigabyteTechnologyCo.,Ltd.:pnZ68AP-D3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnZ68AP-D3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
>   dmi.product.name: Z68AP-D3
>   dmi.sys.vendor: Gigabyte Technology Co., Ltd.
>   version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri N/A
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
>   xserver.bootTime: Thu Jun 11 14:07:52 2015
>   xserver.configfile: default
>   xserver.devices:
>    input        Power Button         KEYBOARD, id 6
>    input        Power Button         KEYBOARD, id 7
>    input        Microsoft Microsoft® 2.4GHz Transceiver v8.0 KEYBOARD, id 8
>    input        Microsoft Microsoft® 2.4GHz Transceiver v8.0 KEYBOARD, id 9
>    input        Microsoft Microsoft® 2.4GHz Transceiver v8.0 KEYBOARD, id 10
>   xserver.errors:
>    
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
>   xserver.video_driver: radeon
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1464388/+subscriptions

Revision history for this message

penalvch (penalvch) wrote on 2015-06-18:

Steve, would installing the proprietary fglrx drivers provide a WORKAROUND as outlined in https://help.ubuntu.com/community/BinaryDriverHowto/AMD ?

tags:

added: wily

Revision history for this message

Launchpad Janitor (janitor) wrote on 2015-08-18:

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status:	Incomplete → Expired

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Cursor flickers & disappears.

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