Bug #1456034 “when linux loads I have a blackscreen with mouse ...” : Bugs : xorg package : Ubuntu

Revision history for this message

sleek (sillypeople139) wrote on 2015-05-18:

#1

BootLog.txt Edit (36.2 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (90.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (6.0 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (316.5 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (46.3 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (25.5 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (7.1 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (9.3 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (3.5 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (6.9 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (58.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (842 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (9.0 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (6.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (218.2 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (479.5 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (574 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (210.3 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (49.5 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (8.8 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (59.3 KiB, text/plain; charset="utf-8")
xserver.outputs.txt Edit (992 bytes, text/plain; charset="utf-8")

Revision history for this message

penalvch (penalvch) wrote on 2015-05-23:

#2

sleek, thank you for reporting this and helping make Ubuntu better. Did this issue occur in Utopic?

Also, how is your TV connected to your computer HDMI?

tags:	added: latest-bios-2501
Changed in xorg (Ubuntu):
importance:	Undecided → Medium
status:	New → Incomplete

Revision history for this message

sleek (sillypeople139) wrote on 2015-05-23: Re: [Bug 1456034] Re: when linux loads I have a blackscreen with mouse pointer on it

#3

Download full text (4.8 KiB)

It occurs in the new ubuntu 15.04 with both unity and kde installed. I use
both for different purposes
On May 23, 2015 9:11 AM, "Christopher M. Penalver" <
<email address hidden>> wrote:

> sleek, thank you for reporting this and helping make Ubuntu better. Did
> this issue occur in Utopic?
>
> Also, how is your TV connected to your computer HDMI?
>
> ** Tags added: latest-bios-2501
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1456034
>
> Title:
> when linux loads I have a blackscreen with mouse pointer on it
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> once linux is loaded i have a black screen with mouse pointer on it. i
> have to disconnect and reconnect the vizio hd tv i am using computer
> monitor to make it work correctly and show splash screen to log in.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: xorg 1:7.7+7ubuntu4
> ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
> Uname: Linux 3.19.0-16-generic x86_64
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> Date: Sun May 17 22:59:01 2015
> DistUpgraded: 2015-04-24 19:15:20,911 DEBUG enabling apt cron job
> DistroCodename: vivid
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850]
> [1002:6819] (prog-if 00 [VGA controller])
> Subsystem: PC Partner Limited / Sapphire Technology Radeon HD 7850
> 2GB GDDR5 DVI-I/DVI-D/HDMI/DP [174b:e221]
> Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850]
> [1002:6819] (prog-if 00 [VGA controller])
> Subsystem: PC Partner Limited / Sapphire Technology Radeon HD 7850
> 2GB GDDR5 DVI-I/DVI-D/HDMI/DP [174b:e221]
> InstallationDate: Installed on 2015-01-30 (108 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
> MachineType: To be filled by O.E.M. To be filled by O.E.M.
> ProcEnviron:
> LANGUAGE=en_US
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-16-generic
> root=UUID=98f2ae92-44e6-4ea5-9add-7999ffdc194e ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: Upgraded to vivid on 2015-04-25 (23 days ago)
> dmi.bios.date: 04/03/2014
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 2501
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: M5A99X EVO R2.0
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 3
> dmi.chassis.vendor: To Be Filled By O.E.M.
> dmi.chassis.version: To Be Filled By O.E.M.
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/03/2014:svnTob...

It occurs in the new ubuntu 15.04 with both unity and kde installed. I use
both for different purposes
On May 23, 2015 9:11 AM, "Christopher M. Penalver" <
christopher.m.penalver@gmail.com> wrote:

> sleek, thank you for reporting this and helping make Ubuntu better. Did
> this issue occur in Utopic?
>
> Also, how is your TV connected to your computer HDMI?
>
> ** Tags added: latest-bios-2501
>
> ** Changed in: xorg (Ubuntu)
>    Importance: Undecided => Medium
>
> ** Changed in: xorg (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1456034
>
> Title:
>   when linux loads  I have a blackscreen with mouse pointer on it
>
> Status in xorg package in Ubuntu:
>   Incomplete
>
> Bug description:
>   once linux is loaded i have a black screen with mouse pointer on it. i
>   have to disconnect and reconnect the vizio hd tv i am using computer
>   monitor to make it work correctly and show splash screen to log in.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: xorg 1:7.7+7ubuntu4
>   ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
>   Uname: Linux 3.19.0-16-generic x86_64
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: None
>   Date: Sun May 17 22:59:01 2015
>   DistUpgraded: 2015-04-24 19:15:20,911 DEBUG enabling apt cron job
>   DistroCodename: vivid
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850]
> [1002:6819] (prog-if 00 [VGA controller])
>      Subsystem: PC Partner Limited / Sapphire Technology Radeon HD 7850
> 2GB GDDR5 DVI-I/DVI-D/HDMI/DP [174b:e221]
>    Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850]
> [1002:6819] (prog-if 00 [VGA controller])
>      Subsystem: PC Partner Limited / Sapphire Technology Radeon HD 7850
> 2GB GDDR5 DVI-I/DVI-D/HDMI/DP [174b:e221]
>   InstallationDate: Installed on 2015-01-30 (108 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   MachineType: To be filled by O.E.M. To be filled by O.E.M.
>   ProcEnviron:
>    LANGUAGE=en_US
>    PATH=(custom, no user)
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-16-generic
> root=UUID=98f2ae92-44e6-4ea5-9add-7999ffdc194e ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (23 days ago)
>   dmi.bios.date: 04/03/2014
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 2501
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: M5A99X EVO R2.0
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: Rev 1.xx
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: To Be Filled By O.E.M.
>   dmi.chassis.version: To Be Filled By O.E.M.
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/03/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A99XEVOR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
>   dmi.product.name: To be filled by O.E.M.
>   dmi.product.version: To be filled by O.E.M.
>   dmi.sys.vendor: To be filled by O.E.M.
>   version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.9.0-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917-1~exp1ubuntu2.1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.11-1ubuntu2build1
>   xserver.bootTime: Sun May 17 22:48:08 2015
>   xserver.configfile: default
>   xserver.devices:
>    input        Power Button         KEYBOARD, id 6
>    input        Power Button         KEYBOARD, id 7
>    input        Logitech USB Receiver KEYBOARD, id 8
>    input        Logitech USB Receiver KEYBOARD, id 9
>    input        Eee PC WMI hotkeys   KEYBOARD, id 10
>   xserver.errors: RADEON(G0): [XvMC] Failed to initialize extension.
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.17.1-0ubuntu3
>   xserver.video_driver: radeon
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1456034/+subscriptions
>

Revision history for this message

sleek (sillypeople139) wrote on 2015-05-23:

#4

Download full text (4.8 KiB)

It is connected in the standard way a monitor would be to one of my dual
graphics cards. I can`t get the standard drivers to use both cards.
On May 23, 2015 9:11 AM, "Christopher M. Penalver" <
<email address hidden>> wrote:

> sleek, thank you for reporting this and helping make Ubuntu better. Did
> this issue occur in Utopic?
>
> Also, how is your TV connected to your computer HDMI?
>
> ** Tags added: latest-bios-2501
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1456034
>
> Title:
> when linux loads I have a blackscreen with mouse pointer on it
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> once linux is loaded i have a black screen with mouse pointer on it. i
> have to disconnect and reconnect the vizio hd tv i am using computer
> monitor to make it work correctly and show splash screen to log in.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: xorg 1:7.7+7ubuntu4
> ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
> Uname: Linux 3.19.0-16-generic x86_64
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> Date: Sun May 17 22:59:01 2015
> DistUpgraded: 2015-04-24 19:15:20,911 DEBUG enabling apt cron job
> DistroCodename: vivid
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850]
> [1002:6819] (prog-if 00 [VGA controller])
> Subsystem: PC Partner Limited / Sapphire Technology Radeon HD 7850
> 2GB GDDR5 DVI-I/DVI-D/HDMI/DP [174b:e221]
> Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850]
> [1002:6819] (prog-if 00 [VGA controller])
> Subsystem: PC Partner Limited / Sapphire Technology Radeon HD 7850
> 2GB GDDR5 DVI-I/DVI-D/HDMI/DP [174b:e221]
> InstallationDate: Installed on 2015-01-30 (108 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
> MachineType: To be filled by O.E.M. To be filled by O.E.M.
> ProcEnviron:
> LANGUAGE=en_US
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-16-generic
> root=UUID=98f2ae92-44e6-4ea5-9add-7999ffdc194e ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: Upgraded to vivid on 2015-04-25 (23 days ago)
> dmi.bios.date: 04/03/2014
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 2501
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: M5A99X EVO R2.0
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 3
> dmi.chassis.vendor: To Be Filled By O.E.M.
> dmi.chassis.version: To Be Filled By O.E.M.
> dmi.modalias:
> dmi:bvnAmericanMega...

It is connected in the standard way a monitor would be to one of my dual
graphics cards. I can`t get the standard drivers to use both cards.
On May 23, 2015 9:11 AM, "Christopher M. Penalver" <
christopher.m.penalver@gmail.com> wrote:

> sleek, thank you for reporting this and helping make Ubuntu better. Did
> this issue occur in Utopic?
>
> Also, how is your TV connected to your computer HDMI?
>
> ** Tags added: latest-bios-2501
>
> ** Changed in: xorg (Ubuntu)
>    Importance: Undecided => Medium
>
> ** Changed in: xorg (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1456034
>
> Title:
>   when linux loads  I have a blackscreen with mouse pointer on it
>
> Status in xorg package in Ubuntu:
>   Incomplete
>
> Bug description:
>   once linux is loaded i have a black screen with mouse pointer on it. i
>   have to disconnect and reconnect the vizio hd tv i am using computer
>   monitor to make it work correctly and show splash screen to log in.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: xorg 1:7.7+7ubuntu4
>   ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
>   Uname: Linux 3.19.0-16-generic x86_64
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: None
>   Date: Sun May 17 22:59:01 2015
>   DistUpgraded: 2015-04-24 19:15:20,911 DEBUG enabling apt cron job
>   DistroCodename: vivid
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850]
> [1002:6819] (prog-if 00 [VGA controller])
>      Subsystem: PC Partner Limited / Sapphire Technology Radeon HD 7850
> 2GB GDDR5 DVI-I/DVI-D/HDMI/DP [174b:e221]
>    Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850]
> [1002:6819] (prog-if 00 [VGA controller])
>      Subsystem: PC Partner Limited / Sapphire Technology Radeon HD 7850
> 2GB GDDR5 DVI-I/DVI-D/HDMI/DP [174b:e221]
>   InstallationDate: Installed on 2015-01-30 (108 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   MachineType: To be filled by O.E.M. To be filled by O.E.M.
>   ProcEnviron:
>    LANGUAGE=en_US
>    PATH=(custom, no user)
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-16-generic
> root=UUID=98f2ae92-44e6-4ea5-9add-7999ffdc194e ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (23 days ago)
>   dmi.bios.date: 04/03/2014
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 2501
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: M5A99X EVO R2.0
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: Rev 1.xx
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: To Be Filled By O.E.M.
>   dmi.chassis.version: To Be Filled By O.E.M.
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/03/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A99XEVOR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
>   dmi.product.name: To be filled by O.E.M.
>   dmi.product.version: To be filled by O.E.M.
>   dmi.sys.vendor: To be filled by O.E.M.
>   version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.9.0-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917-1~exp1ubuntu2.1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.11-1ubuntu2build1
>   xserver.bootTime: Sun May 17 22:48:08 2015
>   xserver.configfile: default
>   xserver.devices:
>    input        Power Button         KEYBOARD, id 6
>    input        Power Button         KEYBOARD, id 7
>    input        Logitech USB Receiver KEYBOARD, id 8
>    input        Logitech USB Receiver KEYBOARD, id 9
>    input        Eee PC WMI hotkeys   KEYBOARD, id 10
>   xserver.errors: RADEON(G0): [XvMC] Failed to initialize extension.
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.17.1-0ubuntu3
>   xserver.video_driver: radeon
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1456034/+subscriptions
>

Revision history for this message

penalvch (penalvch) wrote on 2015-05-24:

#5

sleek:
>"It is connected in the standard way..."

Unfortunately, that provided no additional information. What would though is advising if it is VGA, DVI, HDMI, etc.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2015-07-24:

#6

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status:	Incomplete → Expired

Ubuntu
xorg package

when linux loads I have a blackscreen with mouse pointer on it

Bug Description

Other bug subscribers

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Remote bug watches

Ubuntuxorg package

when linux loads I have a blackscreen with mouse pointer on it

Bug Description

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Bug attachments

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Ubuntu
xorg package