Xorg freeze

[Rudolf Göldner]

Installation of 15.04 in addition to 14.10 ok.
Start by BIOS start menue ok.
All worked fine.

Then I wanted to add some lines to the fstab to mount ntfs partitions. I copied these lines from the kubuntu 14.10 fstab.
Since then, kde shows the animated splash screen when loading and then a black screen with no more action possible.
Only Control+Alt+F1 works and shows the tty screen.

I deleted the additional lines in the fstab, but there is no change in behaviour.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
Uname: Linux 3.19.0-16-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
Date: Sun May 17 10:58:05 2015
InstallationDate: Installed on 2015-05-15 (1 days ago)
InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
---
.tmp.unity.support.test.0:

ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CasperVersion: 1.345
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
DistUpgraded: Fresh install
DistroCodename: utopic
DistroRelease: Ubuntu 14.10
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation GK104 [GeForce GTX 760] [10de:1187] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:2847]
LiveMediaBuild: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
Package: xorg 1:7.7+7ubuntu2
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
Tags: utopic ubuntu compiz-0.9
Uname: Linux 3.16.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 01/22/2014
dmi.bios.vendor: Intel Corp.
dmi.bios.version: RLH8710H.86A.0324.2014.0122.1611
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DH87RL
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG74240-403
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrRLH8710H.86A.0324.2014.0122.1611:bd01/22/2014:svn:pn:pvr:rvnIntelCorporation:rnDH87RL:rvrAAG74240-403:cvn:ct3:cvr:
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Wed May 27 13:03:13 2015
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Logitech Unifying Device. Wireless PID:101a MOUSE, id 8
 input Logitech Logitech USB Keyboard KEYBOARD, id 9
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.0-1ubuntu1
xserver.video_driver: nouveau

[penalvch (penalvch)]

Rudolf Göldner, thank you for reporting this and helping make Ubuntu better. Could you please run the following command from a terminal as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg 1455874

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

[Rudolf Göldner (rudolf-goeldner)]

Hello Christopher,

sorry, but I have only acces to the tty screen with 15.04. I can start apport-collect ... but I can't authorize
this program by my browser because he needs a graphical environment.
What now?

[penalvch (penalvch)]

Rudolf Göldner, would Utopic provide an opportunity to run apport via http://releases.ubuntu.com/utopic/ ?

[Rudolf Göldner (rudolf-goeldner)]

Christopher M. Penalver,
I tried it with Utopic resulting in:

rudi@kubuntu1410:~$ sudo apport-collect -p xorg 1455874
ERROR: Could not import module, is a package upgrade in progress? Error: No module named PyQt4.QtCore

The first error might be caused by the repeated annoying message of a new kubuntu version which appears in Utopic.
The second error: How can I install PyQt4.QtCore?

[penalvch (penalvch)]

Rudolf Göldner, you appear to be using either Kubuntu, or apport-kde, not Ubuntu+apport-gtk as requested in https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1455874/comments/4 .

[Rudolf Göldner (rudolf-goeldner)]

apport information

[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

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[Rudolf Göldner (rudolf-goeldner)]

Christopher M. Penalver,
BIOS is updated. But, concerning my installation of kubuntu 15.04, there is no change.

The output of "dmidecode"
RLH8710H.86A.0327.2014.0924.1645
09/24/2014

[penalvch (penalvch)]

Rudolf Göldner, just to clarify, if you do a reinstall and do not copy any of the fstab entires, is this still reproducible?

[Rudolf Göldner (rudolf-goeldner)]

Christopher M. Penalver, I have done a reinstall.
kubuntu 15.04 worked fine.

I did the software updates and switched to the nvidia driver. Restart ok.

I made some adaptions to the favorite menue. Then I used System Settings to fit Screen Locking
and changed Virtual Desktops to three.
After restart: XFREEZE.

[penalvch (penalvch)]

Rudolf Göldner, if there is a crash resulting in a freeze, there should be a crash file in /var/crash . Would this be the case?

[Rudolf Göldner (rudolf-goeldner)]

Christopher M. Penalver, so it is. I add this file to the attachment.

[penalvch (penalvch)]

Rudolf Göldner, thank you for reporting this and helping make Ubuntu better. However, your crash report is manually attached. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently.

Please feel free to subscribe me to this new report.

Also, please do not attach your crash report manually to this report and reopen it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs