Trackpad and External mouse non-responsive.

Bug #1453894 reported by Tim
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Medium
Unassigned

Bug Description

-Based on wiki.ubuntu.com, I should file this against HAL.
-This problem went away for the past year, but as of ~last week, the trackpad stops responding all together after minutes of having booted or returning from sleep (and often times neither of those things brings the trackpad back to life).
-The problem is not (no longer?) intermittent; if the trackpad is functioning, I can count on it to stop functioning after ~minutes of use. Once it's dead, I can only hope that a reboot/sleep will resurrect it.
-This has been a recurrent issue with my particular machine, a Lenovo U300s; it was so bad to begin with that I had a technician come twice to check/replace the hardware.
-External mice have almost never worked on either USB port (even though lsusb properly identifies the manufacturer/device).

-**Two things have occurred that may have triggered this**, with the first being the most suspicious: 1) I accidentally let the battery drain completely from the laptop 2) There were a series of kernel upgrades that happened this month. Both of these things occurred at/around the time when this problem started again, but because I have reason to suspect both things, I don't know what might actually be at fault. I will try draining the battery entirely again (leaving the boot select menu open in the BIOS screen), as well as physically disconnecting the battery.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-52.86-generic 3.13.11-ckt18
Uname: Linux 3.13.0-52-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Mon May 11 13:15:59 2015
DistUpgraded: 2014-04-24 07:47:06,026 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:3975]
InstallationDate: Installed on 2013-12-05 (522 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: LENOVO 1080
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-52-generic root=UUID=b8983716-7cb8-479d-85b4-b876ca2da340 ro quiet splash elevator=noop vt.handoff=7
SourcePackage: xorg
SystemImageInfo: Error: [Errno 2] No such file or directory: 'system-image-cli'
UpgradeStatus: Upgraded to trusty on 2014-04-24 (382 days ago)
dmi.bios.date: 04/03/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 56CN43WW
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U300s
dmi.board.vendor: LENOVO
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad U300s
dmi.modalias: dmi:bvnLENOVO:bvr56CN43WW:bd04/03/2012:svnLENOVO:pn1080:pvrLenovoIdeaPadU300s:rvnLENOVO:rnU300s:rvr1.0:cvnLENOVO:ct10:cvrLenovoIdeaPadU300s:
dmi.product.name: 1080
dmi.product.version: Lenovo IdeaPad U300s
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1~ubuntu2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Mon May 11 08:53:19 2015
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 4916
 vendor CMO
xserver.version: 2:1.15.1-0ubuntu2.7

Revision history for this message
Tim (pennucci) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Tim, thank you for reporting this and helping make Ubuntu better. Could you please test for this via http://releases.ubuntu.com/vivid/ubuntu-15.04-desktop-amd64.iso and advise to the results?

tags: added: latest-bios-56cn43ww
Changed in xorg (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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