Mouse cursor flickering when using two graphics cards

Bug #1433858 reported by Jonathan Wang
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Mouse cursor flickering when using two graphics cards.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.16.0-31.43~14.04.1-generic 3.16.7-ckt5
Uname: Linux 3.16.0-31-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Mar 18 22:40:10 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus: virtualbox, 4.3.10, 3.16.0-31-generic, x86_64: installed
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GraphicsCard:
 Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:7821]
 Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850] [1002:6819] (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:042c]
InstallationDate: Installed on 2015-02-24 (22 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: MSI MS-7821
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-31-generic root=UUID=cb3bd3ad-4c60-460e-8982-45ab28abdaf2 ro nomdmonddf nomdmonisw nomdmonddf nomdmonisw
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/10/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-G45 GAMING (MS-7821)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.5:bd11/10/2014:svnMSI:pnMS-7821:pvr1.0:rvnMSI:rnZ97-G45GAMING(MS-7821):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.name: MS-7821
dmi.product.version: 1.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1~ubuntu2
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Wed Mar 18 14:17:36 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
xserver.video_driver: radeon
---
.tmp.unity.support.test.0:

ApportVersion: 2.16.2-0ubuntu3
Architecture: amd64
CasperVersion: 1.353
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
DistUpgraded: Fresh install
DistroCodename: vivid
DistroRelease: Ubuntu 15.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:7821]
 Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850] [1002:6819] (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:042c]
LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150318)
MachineType: MSI MS-7821
Package: xorg 1:7.7+7ubuntu4
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/hostname.seed boot=casper quiet splash ---
ProcVersionSignature: Ubuntu 3.19.0-9.9-generic 3.19.1
Tags: vivid ubuntu compiz-0.9
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-9-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 11/10/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-G45 GAMING (MS-7821)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.5:bd11/10/2014:svnMSI:pnMS-7821:pvr1.0:rvnMSI:rnZ97-G45GAMING(MS-7821):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.name: MS-7821
dmi.product.version: 1.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.12.1+15.04.20150303-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.59-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.0-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.0-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Thu Mar 26 12:06:34 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.17.1-0ubuntu2
xserver.video_driver: radeon

Revision history for this message
Jonathan Wang (jtwang) wrote :
summary: - Flickering when using two graphics cards
+ Mouse cursor flickering when using two graphics cards
Revision history for this message
penalvch (penalvch) wrote :

Jonathan Wang, thank you for reporting this and helping make Ubuntu better. Could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

Changed in xorg (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
description: updated
description: updated
Revision history for this message
Jonathan Wang (jtwang) wrote : BootLog.txt

apport information

tags: added: apport-collected vivid
description: updated
Revision history for this message
Jonathan Wang (jtwang) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Jonathan Wang (jtwang) wrote : Dependencies.txt

apport information

Revision history for this message
Jonathan Wang (jtwang) wrote : DpkgLog.txt

apport information

Revision history for this message
Jonathan Wang (jtwang) wrote : GconfCompiz.txt

apport information

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Jonathan Wang (jtwang) wrote : LightdmDisplayLog.txt

apport information

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Jonathan Wang (jtwang) wrote : LightdmLog.txt

apport information

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Jonathan Wang (jtwang) wrote : Lspci.txt

apport information

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Jonathan Wang (jtwang) wrote : Lsusb.txt

apport information

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Jonathan Wang (jtwang) wrote : MonitorsUser.xml.txt

apport information

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Jonathan Wang (jtwang) wrote : ProcCpuinfo.txt

apport information

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Jonathan Wang (jtwang) wrote : ProcInterrupts.txt

apport information

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Jonathan Wang (jtwang) wrote : ProcModules.txt

apport information

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Jonathan Wang (jtwang) wrote : UdevDb.txt

apport information

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Jonathan Wang (jtwang) wrote : UnitySupportTest.txt

apport information

Revision history for this message
Jonathan Wang (jtwang) wrote : XorgLog.txt

apport information

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Jonathan Wang (jtwang) wrote : Xrandr.txt

apport information

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Jonathan Wang (jtwang) wrote : xdpyinfo.txt

apport information

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Jonathan Wang (jtwang) wrote : xserver.devices.txt

apport information

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Jonathan Wang (jtwang) wrote : xserver.outputs.txt

apport information

Revision history for this message
Jonathan Wang (jtwang) wrote :

Still an issue, see fresh apport-collect from 2015-03-20 daily image.

Revision history for this message
penalvch (penalvch) wrote :

Jonathan Wang, just to clarify, what is the other graphics card precisely?

Your attachments only list one of the two:
01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850] [1002:6819] (prog-if 00 [VGA controller])
 Subsystem: ASUSTeK Computer Inc. Device [1043:042c]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 64 bytes
 Interrupt: pin A routed to IRQ 45
 Region 0: Memory at e0000000 (64-bit, prefetchable) [size=256M]
 Region 2: Memory at f7d00000 (64-bit, non-prefetchable) [size=256K]
 Region 4: I/O ports at e000 [size=256]
 Expansion ROM at f7d40000 [disabled] [size=128K]
 Capabilities: <access denied>
 Kernel driver in use: radeon

Revision history for this message
Jonathan Wang (jtwang) wrote :

The other card is Intel on-CPU graphics. The display connected to the Intel integrated controller does not flicker; the two displays connected to the Radeon do.

$ lspci
...
00:02.0 Display controller: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller (rev 06)
...

Oddly, lspci is showing a Xeon E3-1200 but the CPU is actually a i5-4690
$ cat /proc/cpuinfo
...
processor : 3
vendor_id : GenuineIntel
cpu family : 6
model : 60
model name : Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz
stepping : 3
microcode : 0x1c
cpu MHz : 3494.531
cache size : 6144 KB
physical id : 0
siblings : 4
core id : 3
cpu cores : 4
apicid : 6
initial apicid : 6
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm ida arat xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid
bogomips : 7000.73
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

Revision history for this message
penalvch (penalvch) wrote :

Jonathan Wang, does the mouse flicker if you use just the Intel card?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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