I get an "error report" popup on log-in

Bug #1426596 reported by Tony Flury
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

This doesn't occurr on every login, but it does occurr on the majority.

From the crash report it seems to be Xorg, rather than Nautilus desktop.

There are no obvious symptoms of this crash - i.e. everything seems to carry on regardless.

I am reporting this against xorg, due to the existance of _usr_bin_Xorg.0.crash in /var/crash - I assume that all the information you need has been extracted below ?

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xorg 1:7.6+12ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-46.75~precise1-generic 3.13.11-ckt15
Uname: Linux 3.13.0-46-generic i686
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86 Kernel Module 331.113 Mon Dec 1 20:14:01 PST 2014
 GCC version: gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5)
.tmp.unity.support.test.0:

ApportVersion: 2.0.1-0ubuntu17.8
Architecture: i386
CompizPlugins: [core,composite,opengl,decor,resize,vpswitch,snap,imgpng,grid,regex,place,gnomecompat,compiztoolbox,unitymtgrabhandles,move,mousepoll,animation,wall,session,workarounds,expo,fade,scale,ezoom,unityshell]
CompositorRunning: compiz
Date: Sat Feb 28 00:05:49 2015
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: CLEVO/KAPOK Computer Device [1558:6502]
   Subsystem: CLEVO/KAPOK Computer Device [1558:6502]
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140204)
JockeyStatus: xorg:nvidia_331_updates - NVIDIA accelerated graphics driver (post-release updates) (Proprietary, Enabled, In use)
MachineType: Notebook W65_67SF
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-46-generic root=UUID=9b573783-9dac-471b-ba7f-755099846d9e ro quiet splash
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/01/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.03.03
dmi.board.asset.tag: Tag 12345
dmi.board.name: W65_67SF
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.03.03:bd04/01/2014:svnNotebook:pnW65_67SF:pvrNotApplicable:rvnNotebook:rnW65_67SF:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: W65_67SF
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook
version.compiz: compiz 1:0.9.7.12-0ubuntu4
version.libdrm2: libdrm2 2.4.52-1~precise2
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Revision history for this message
Tony Flury (anthony-flury) wrote :
description: updated
Revision history for this message
penalvch (penalvch) wrote :

Tony Flury, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently.

Please feel free to subscribe me to this new report.

Also, please do not attach your crash report manually to this report and reopen it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xorg (Ubuntu):
status: New → Invalid
Revision history for this message
Tony Flury (anthony-flury) wrote : Re: [Bug 1426596] Re: I get an "error report" popup on log-in
Download full text (6.8 KiB)

Christopher,
Thanks for your reply, sadly I am unable to do this for two reasons :

1) The bug is intermittent - I have no knowledge of how to reproduce it - it doesn't occurr on every login (I think I mentioned this on the report that I filed).

2) When I try to use the existing crash report to report the bug - it reports "IOError(u'Invalid core dump: BFD: Warning: /tmp/tmpnUQsVV is truncated: expected core file size >= 60002304, found: 22085632.',)". It does that even when the crash is fresh (i.e. just happened) or when this crash report is 6 days old (as it is now).

I thought that the bug report I submitted clearly pointed to an invalid call in the code - I just wish I had the time to investigate (either clearly document the reproduction or identify the actual bug.

So it seems that this bug will go unfixed :-(

________________________________
 From: Christopher M. Penalver <email address hidden>
To: <email address hidden>
Sent: Sunday, 1 March 2015, 18:49
Subject: [Bug 1426596] Re: I get an "error report" popup on log-in

Tony Flury, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently.

Please feel free to subscribe me to this new report.

Also, please do not attach your crash report manually to this report and
reopen it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: xorg (Ubuntu)
       Status: New => Invalid

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Revision history for this message
penalvch (penalvch) wrote :

Tony Flury, thanks for the follow up information.

As upstream has a support focus on x64, does this still occur if you switch to this?

Changed in xorg (Ubuntu):
importance: Undecided → Low
status: Invalid → Incomplete
Revision history for this message
Tony Flury (anthony-flury) wrote :
Download full text (4.6 KiB)

I am not sure - I don't have x64 installed - and I am reluctant to do - I don't have a spare partition to use.

It would take a lot of effort to completely recreate my settings on an x64 - unless I have misunderstood what you asked.

--
Tony

________________________________
 From: Christopher M. Penalver <email address hidden>
To: <email address hidden>
Sent: Monday, 2 March 2015, 11:38
Subject: [Bug 1426596] Re: I get an "error report" popup on log-in

Tony Flury, thanks for the follow up information.

As upstream has a support focus on x64, does this still occur if you
switch to this?

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: Invalid => Incomplete

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You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1426596

Title:
  I get an "error report" popup on log-in

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  This doesn't occurr on every login, but it does occurr on the
  majority.

  From the crash report it seems to be Xorg, rather than Nautilus
  desktop.

  There are no obvious symptoms of this crash - i.e. everything seems to
  carry on regardless.

  I am reporting this against xorg, due to the existance of
  _usr_bin_Xorg.0.crash in /var/crash - I assume that all the
  information you need has been extracted below ?

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: xorg 1:7.6+12ubuntu2
  ProcVersionSignature: Ubuntu 3.13.0-46.75~precise1-generic 3.13.11-ckt15
  Uname: Linux 3.13.0-46-generic i686
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86 Kernel Module  331.113  Mon Dec  1 20:14:01 PST 2014
   GCC version:  gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5)
  .tmp.unity.support.test.0:

  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: i386
  CompizPlugins: [core,composite,opengl,decor,resize,vpswitch,snap,imgpng,grid,regex,place,gnomecompat,compiztoolbox,unitymtgrabhandles,move,mousepoll,animation,wall,session,workarounds,expo,fade,scale,ezoom,unityshell]
  CompositorRunning: compiz
  Date: Sat Feb 28 00:05:49 2015
  DistUpgraded: Fresh install
  DistroCodename: precise
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: CLEVO/KAPOK Computer Device [1558:6502]
     Subsystem: CLEVO/KAPOK Computer Device [1558:6502]
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140204)
  JockeyStatus: xorg:nvidia_331_updates - NVIDIA accelerated graphics driver (post-release updates) (Proprietary, Enabled, In use)
  MachineType: Notebook W65_67SF
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-46-generic root=UUID=9b573783-9dac-471b-ba7f-7550...

Read more...

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Andreas Fritiofson (andreas-fritiofson) wrote :

This still happens from time to time on a fresh install of 16.10 on a Dell Precision 5520. So x86_64. Apport says it's unreportable because the core file is truncated.

Changed in xorg (Ubuntu):
status: Expired → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Andreas Fritiofson, it will help immensely if you filed a new report with Ubuntu by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information running the following from a terminal:
ubuntu-bug xorg

Also, please feel free to subscribe me to it.

Changed in xorg (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Andreas Fritiofson (andreas-fritiofson) wrote :

Reported as Bug 1694331.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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