Xorg freeze

Bug #1411406 reported by Hossein Noroozpour
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

I have login issue, when I login to the unity, it will freeze, and I used ubuntu-bug for reporting.
I thought maybe it can be related to xorg, and I checked xorg for ubuntu-debug.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xorg 1:7.7+7ubuntu2
ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
Uname: Linux 3.16.0-29-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 340.65 Tue Dec 2 09:50:34 PST 2014
 GCC version: gcc version 4.9.1 (Ubuntu 4.9.1-16ubuntu6)
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
Date: Thu Jan 15 23:45:47 2015
DistUpgraded: Fresh install
DistroCodename: utopic
DistroVariant: ubuntu
GpuHangFrequency: I don't know
GraphicsCard:
 Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:22ba]
   Subsystem: ASUSTeK Computer Inc. Device [1043:22ba]
InstallationDate: Installed on 2014-11-30 (46 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: ASUSTeK COMPUTER INC. N56JRH
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-29-generic root=UUID=3eb2ec06-5fe3-4748-b901-db852faebb1e ro quiet splash
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/11/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N56JRH.201
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N56JRH
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56JRH.201:bd02/11/2014:svnASUSTeKCOMPUTERINC.:pnN56JRH:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56JRH:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N56JRH
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Thu Jan 15 23:16:34 2015
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
 NVIDIA(0): Failed to initiate mode change.
 NVIDIA(0): Failed to complete mode change
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 12876
 vendor SDC
xserver.version: 2:1.16.0-1ubuntu1.2

Revision history for this message
Hossein Noroozpour (hossein-noroozpour) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Hossein Noroozpour, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Notebooks_Ultrabooks/N56JR/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (202). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

tags: added: bios-outdated-202
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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