Ubuntu
xorg package

Mouse cursor freezes, when using e.g. youtube in chromium, and stays that way

Bug #1409332 reported by Jarno Suni on 2015-01-10

This bug affects 1 person

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Status

Importance

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xorg (Ubuntu)

Expired

Medium

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Affecting:	xorg (Ubuntu)
Filed here by:	Jarno Suni
When:	2015-03-20
Completed:	2016-08-25

Target

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Status	Importance
	Medium

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	Nobody
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Bug Description

I can not make this happen, if I use Firefox, but it happens, if I use Chromium browser and play youtube video. Visible mouse cursor stops moving. Still I can move mouse and use it, but it is hard, when you don't see where the cursor effectively is. This seems to happen only, if I have hardware acceleration enabled in advanced settings.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: chromium-browser 39.0.2171.65-0ubuntu0.14.04.1.1064
ProcVersionSignature: Ubuntu 3.13.0-43.72-lowlatency 3.13.11.11
Uname: Linux 3.13.0-43-lowlatency x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CurrentDesktop: XFCE
Date: Sat Jan 10 22:23:29 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-09-21 (111 days ago)
InstallationMedia: Ubuntu-Studio 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
SourcePackage: chromium-browser
UpgradeStatus: No upgrade log present (probably fresh install)
modified.conffile..etc.default.chromium.browser: [deleted]
mtime.conffile..etc.chromium.browser.default: 2014-09-28T10:04:54.426898
---
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CurrentDesktop: XFCE
CurrentDmesg: [ 373.553548] perf samples too long (2509 > 2500), lowering kernel.perf_event_max_sample_rate to 50000
DRM.card0.VGA.1:
edid-base64: AP///////wAebW9DLDQEABEPAQNuIht46i7lpFdKnCURUFSla4AxT0VPYU+BgAEBAQEBAQEBMCoAmFEAKkAwcBMAUg4RAAAeAAAA/QA4Sx5TDgAKICAgICAgAAAA/ABMMTcxNVMKICAgICAgAAAA/AAKICAgICAgICAgICAgAJg=
dpms: On
modes: 1280x1024 1280x1024 1152x864 1024x768 1024x768 1024x768 832x624 800x600 800x600 640x480 640x480 720x400
enabled: enabled
status: connected
Desktop-Session:
'ubuntustudio'
'/etc/xdg/xdg-ubuntustudio:/usr/share/upstart/xdg:/etc/xdg:/etc/xdg'
'/usr/share/ubuntustudio:/usr/share/xfce4:/usr/local/share/:/usr/share/:/usr/share'
DetectedPlugins:

DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
Env:
'None'
'None'
InstallationDate: Installed on 2014-09-21 (180 days ago)
InstallationMedia: Ubuntu-Studio 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
Load-Avg-1min: 0.61
Load-Processes-Running-Percent: 0.2%
MachineType: Dell Inc. OptiPlex 745
Package: xorg
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-46-lowlatency root=UUID=d012c1bd-7e56-4035-b321-38d20cb14421 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-46.79-lowlatency 3.13.11-ckt15
Tags: trusty
Uname: Linux 3.13.0-46-lowlatency x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lp lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/26/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.6.6
dmi.board.name: 0RF703
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.6.6:bd06/26/2011:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0RF703:rvr:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 745
dmi.sys.vendor: Dell Inc.
modified.conffile..etc.default.chromium.browser: [deleted]
mtime.conffile..etc.chromium.browser.default: 2014-09-28T10:04:54.426899

See original description

Tags: Edit Tag help

Jarno Suni (jarnos) wrote on 2015-01-10:

Dependencies.txt Edit (7.4 KiB, text/plain; charset="utf-8")
HookError_chromium_browser.txt Edit (465 bytes, text/plain; charset="utf-8")
ProcEnviron.txt Edit (316 bytes, text/plain; charset="utf-8")
RelatedPackageVersions.txt Edit (902 bytes, text/plain; charset="utf-8")
RelatedPackagesPolicy.txt Edit (4.5 KiB, text/plain; charset="utf-8")
modified.conffile..etc.chromium.browser.default.txt Edit (540 bytes, text/plain; charset="utf-8")

Jarno Suni (jarnos) on 2015-01-10

description:

updated

Jarno Suni (jarnos) wrote on 2015-03-20: BootDmesg.txt

BootDmesg.txt Edit (74.8 KiB, text/plain)

apport information

tags:	added: apport-collected
description:	updated

Jarno Suni (jarnos) wrote on 2015-03-20: ChromiumPrefs.txt

ChromiumPrefs.txt Edit (3.8 KiB, text/plain)

apport information

Jarno Suni (jarnos) wrote on 2015-03-20: Dependencies.txt

Dependencies.txt Edit (7.5 KiB, text/plain)

apport information

Jarno Suni (jarnos) wrote on 2015-03-20: DiskUsage.txt

DiskUsage.txt Edit (369 bytes, text/plain)

apport information

Jarno Suni (jarnos) wrote on 2015-03-20: InstalledPlugins.txt

InstalledPlugins.txt Edit (651 bytes, text/plain)

apport information

Jarno Suni (jarnos) wrote on 2015-03-20: Lspci.txt

Lspci.txt Edit (11.7 KiB, text/plain)

apport information

Jarno Suni (jarnos) wrote on 2015-03-20: Lsusb.txt

Lsusb.txt Edit (599 bytes, text/plain)

apport information

Jarno Suni (jarnos) wrote on 2015-03-20: ProcCpuinfo.txt

ProcCpuinfo.txt Edit (1.5 KiB, text/plain)

apport information

Jarno Suni (jarnos) wrote on 2015-03-20: ProcEnviron.txt

#10

ProcEnviron.txt Edit (316 bytes, text/plain)

apport information

Jarno Suni (jarnos) wrote on 2015-03-20: ProcInterrupts.txt

#11

ProcInterrupts.txt Edit (1.6 KiB, text/plain)

apport information

Jarno Suni (jarnos) wrote on 2015-03-20: ProcModules.txt

#12

ProcModules.txt Edit (2.3 KiB, text/plain)

apport information

Jarno Suni (jarnos) wrote on 2015-03-20: RelatedPackageVersions.txt

#13

RelatedPackageVersions.txt Edit (942 bytes, text/plain)

apport information

Jarno Suni (jarnos) wrote on 2015-03-20: RelatedPackagesPolicy.txt

#14

RelatedPackagesPolicy.txt Edit (4.3 KiB, text/plain)

apport information

Jarno Suni (jarnos) wrote on 2015-03-20: UdevDb.txt

#15

UdevDb.txt Edit (127.1 KiB, text/plain)

apport information

Jarno Suni (jarnos) wrote on 2015-03-20: UdevLog.txt

#16

UdevLog.txt Edit (94.1 KiB, text/plain)

apport information

Jarno Suni (jarnos) wrote on 2015-03-20: gconf-keys.txt

#17

gconf-keys.txt Edit (504 bytes, text/plain)

apport information

Jarno Suni (jarnos) wrote on 2015-03-20: modified.conffile..etc.chromium.browser.default.txt

#18

modified.conffile..etc.chromium.browser.default.txt Edit (540 bytes, text/plain)

apport information

Christopher M. Penalver (penalvch) on 2015-04-18

tags:

added: latest-bios-2.6.6

Christopher M. Penalver (penalvch) wrote on 2015-04-18:

#19

Jarno Suni, thank you for reporting this and helping make Ubuntu better. Could you please test for this via http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

no longer affects:	chromium-browser (Ubuntu)
Changed in xorg (Ubuntu):
importance:	Undecided → Medium
status:	New → Incomplete

Launchpad Janitor (janitor) wrote on 2015-06-18:

#20

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status:	Incomplete → Expired

Jarno Suni (jarnos) wrote on 2015-07-11:

#21

Still occurs with chromium-browser Version 43.0.2357.130 Ubuntu 14.04 (64-bit)

Jarno Suni (jarnos) on 2015-07-15

Changed in xorg (Ubuntu):
status:	Expired → New

Christopher M. Penalver (penalvch) wrote on 2015-07-19:

#22

Jarno Suni, please see https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1409332/comments/19 .

Changed in xorg (Ubuntu):
status:	New → Incomplete

Jarno Suni (jarnos) wrote on 2015-07-19:

#23

Yes, I know, but I have been busy, and IMO the bug report should not expire.

Jarno Suni (jarnos) wrote on 2015-08-02:

#24

I tried current Xubuntu "daily" ISO by running it from live USB media without installing the system to hard disk. Then I installed chromium-browser to the session. I couldn't reproduce the bug, but maybe system works somewhat differently when running live session.

BTW using usb-creator-gtk* didn't work: resulting USB stick wouldn't boot. I had to "dd" the ISO file to the USB stick to be able to use it.

*) version 0.2.23 according to "usb-creator-gtk --version", but the package version is 0.2.56.3ubuntu0.1.

Christopher M. Penalver (penalvch) wrote on 2015-08-09:

#25

Jarno Suni, and if you install it, is the issue still reproducible?

peacecop kalmer: (peacecop-kalmer) wrote on 2015-09-29:

#26

I confirm that in the meanwhile, the bug was gone but I update Ubuntu sometimes and now, it is back and reproducible.

Christopher M. Penalver (penalvch) wrote on 2015-09-29:

#27

Kalmer Piiskop, it will help immensely if you filed a new report via a terminal:
ubuntu-bug xorg

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

Also, please feel free to subscribe me to it.

Jarno Suni (jarnos) wrote on 2015-10-23:

#28

Kalmer Piiskop, have you made another bug report and if so, which is the number?

Jarno Suni (jarnos) wrote on 2015-10-23:

#29

I also happened sometimes that black screen came and UI freezed; had to reboot by ALT- Print Screen - s u b. Both, xfwm4's compositor enabled and disabled.

Launchpad Janitor (janitor) wrote on 2015-12-23:

#30

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status:	Incomplete → Expired

Jarno Suni (jarnos) wrote on 2016-06-23:

#31

It is about the same xorg version in Trusty and later (1:7.7). I wonder, if there is anything done to solve this bug? Would it help if I install https://wiki.ubuntu.com/Kernel/LTSEnablementStack in Trusty? xserver-xorg-video-all-lts-xenial is not available, though (even if linux-generic-lts-xenial is available for Trusty).