X Server stopps responding

Bug #1404664 reported by Gal Ish Shalom
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

Usually when working with google-chrome or chromium, X server stops responding; you can see the screen, mouse is moving (event changing cursors correctly) but no action can be taken.
Ctrl+Alt+F1 is working, from where chrome processes can be killed, but situation does not change.
"Kill the X server" available through tweaks does terminate the server, but it does not load back again (a gray screen appears, and nothing else happens). At this point, Ctrl+Alt+F1 does nothing.

Ubuntu 14.04.1 LTS
Software Center 13.10 ?

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: GNOME
Date: Sun Dec 21 16:17:37 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
 Intel Corporation 4 Series Chipset Integrated Graphics Controller [8086:2e32] (rev 03) (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
   Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
InstallationDate: Installed on 2014-12-20 (1 days ago)
InstallationMedia: Ubuntu-GNOME 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Gigabyte Technology Co., Ltd. G41MT-D3V
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=1fe06d4c-cb2b-4f46-8b87-24bc658d288a ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/09/2011
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F2
dmi.board.name: G41MT-D3V
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF2:bd03/09/2011:svnGigabyteTechnologyCo.,Ltd.:pnG41MT-D3V:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG41MT-D3V:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: G41MT-D3V
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.2
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sun Dec 21 15:28:08 2014
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input GASIA USB KB V11 KEYBOARD, id 8
 input GASIA USB KB V11 KEYBOARD, id 9
 input USB OPTICAL MOUSE MOUSE, id 10
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 13
 vendor ACR
xserver.version: 2:1.15.1-0ubuntu2.6

Revision history for this message
Gal Ish Shalom (galpeaceman) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Gal Ish Shalom, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg 1404664

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

As well, given the information from the prior release is already available, testing a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

tags: added: latest-bios-f2
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Gal Ish Shalom (galpeaceman) wrote : Re: [Bug 1404664] Re: X Server stopps responding
Download full text (5.5 KiB)

Christopher,

I will see if I can try the daily, but you should know that:
a. I have found similar threads, i.e.
http://askubuntu.com/questions/504124/chrome-crashing-too-often-in-ubuntu-14-04
b. The suggested workaround (running chrome with: google-chrome
--disable-gpu) is a valid workaround I have been using for several days now

Gal

On Tue, Feb 24, 2015 at 12:53 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Gal Ish Shalom, this bug was reported a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an
> issue? If so, could you please test for this with the latest development
> release of Ubuntu? ISO images are available from
> http://cdimage.ubuntu.com/daily-live/current/ .
>
> If it remains an issue, could you please run the following command in
> the development release from a Terminal as it will automatically gather
> and attach updated debug information to this report:
>
> apport-collect -p xorg 1404664
>
> Please ensure you have xdiagnose installed, and that you click the Yes
> button for attaching additional debugging information.
>
> As well, given the information from the prior release is already
> available, testing a release prior to the development one would not be
> helpful.
>
> Thank you for your understanding.
>
> Helpful bug reporting tips:
> https://wiki.ubuntu.com/ReportingBugs
>
> ** Tags added: latest-bios-f2
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1404664
>
> Title:
> X Server stopps responding
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> Usually when working with google-chrome or chromium, X server stops
> responding; you can see the screen, mouse is moving (event changing cursors
> correctly) but no action can be taken.
> Ctrl+Alt+F1 is working, from where chrome processes can be killed, but
> situation does not change.
> "Kill the X server" available through tweaks does terminate the server,
> but it does not load back again (a gray screen appears, and nothing else
> happens). At this point, Ctrl+Alt+F1 does nothing.
>
> Ubuntu 14.04.1 LTS
> Software Center 13.10 ?
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: xorg 1:7.7+1ubuntu8
> ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
> Uname: Linux 3.13.0-43-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3.6
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> CurrentDesktop: GNOME
> Date: Sun Dec 21 16:17:37 2014
> DistUpgraded: Fresh install
> DistroCodename: trusty
> DistroVariant: ubuntu
> ExtraDebuggingInterest: I just need to know a workaround
> GraphicsCard:
> Intel Corporation 4 Series Chipset Integrated Graphics Controller
> [8086:2e32] (rev 03) (prog-if 00 [VGA controller])
> Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
> Subsystem: Gigabyte Technology Co.,...

Read more...

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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