Double Mouse Cursor

Bug #1396361 reported by Dale
This bug report is a duplicate of:  Edit Remove
118
This bug affects 26 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Incomplete
Critical
Unassigned

Bug Description

When dragging with the mouse cursor often it creates a double cursor side by side about 10 cm apart on the screen. Only one cursor works. Using print screen does not show the cursor in the resulting image. Rebooting corrects the problem.

This is similar to the double mouse cursor reported as a result of flash in a browser, however the current problem will occur without the browser open.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xinput 1.6.1-1
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Uname: Linux 3.16.0-25-generic i686
ApportVersion: 2.14.7-0ubuntu8
Architecture: i386
CurrentDesktop: LXDE
Date: Tue Nov 25 15:58:51 2014
InstallationDate: Installed on 2014-10-24 (32 days ago)
InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Release i386 (20141022.1)
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: xinput
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Dale (drbeams) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xinput (Ubuntu):
status: New → Confirmed
Revision history for this message
Scott I. Remick (sf11u) wrote :

I get this a lot myself. The only temporary solution is to reboot but it comes back eventually. Xubuntu 14.10

This seems identical to bug 1393169.

Changed in xinput (Ubuntu):
importance: Undecided → Critical
Revision history for this message
Mike Cornelison (kornelix-i) wrote :

Fotoxx executable built on Ubuntu 14.10

  execute on Ubuntu 14.10:
      mouse never loses a program-assigned cursor (pixbuf image)
      mouse accumulates additional cursors whenever assigned

  execute the same identical binary (without rebuild) on Ubuntu 14.04:
     no problems, works as it should

Revision history for this message
Mike Cornelison (kornelix-i) wrote :

Fotoxx double mouse cursor when dragging an image:
 - problem does not happen on OpenSuse 3.2 with GTK 3.14
 - problem does not happen on Ubuntu 14.04
In both cases the same binary executable was used that has this problem in Ubuntu 14.10

Revision history for this message
Mike Cornelison (kornelix-i) wrote :

Fotoxx problem does not occur with Ubuntu 15.04 (alpha) as of Jan 26.

Revision history for this message
Jill Miller (jill-f) wrote :

This bug also affects Image Viewer.
Open a photo in Image Viewer.
Click&Drag in the image.
The cection of the image outlined by the C&D is combined with two arrows to become the cursor.

Revision history for this message
A. Richard Miller (themillers) wrote :

This bug also affects the Nautilus file manager (and Image Viewer, Fotoxx, more).

Click and drag any image icon. Presto! Your mouse cursor is changed into a smaller version of that icon, with an arrow in its upper left and a second arrow in its upper right. This is nice while you're dragging. But, and this is the new probem, you then remain stuck with that weird, wrong mouse cursor until you log out of the session or shut down!

This wrong behavior seems restricted to Ubuntu 14.10; 14.04 remains okay. (I use 64-bit Ubuntu Desktop on various PC computers.)

Revision history for this message
Dale (drbeams) wrote :

Is this bug a result of a particular brand or model of mouse?

I am using a logitech m215 external usb mouse.

Revision history for this message
mark (powerofslack) wrote :

Just confirming I am also affected by this bug since upgrade to Utopic; I usually see it start upon click-drag in Firefox (35.0.1), and it happens using a couple of external mice or the touchpad. Only left pointer is responsive; log out and back in resets the problem but it re-occurs right away. This is a clean upgrade from Trusty with no broken packages etc. on a fully up to date BIOS etc.

Revision history for this message
penalvch (penalvch) wrote :

Dale, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg 1396361

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

As well, given the information from the prior release is already available, testing a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

affects: xinput (Ubuntu) → xorg (Ubuntu)
Changed in xorg (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
strange1712 (tonatiuhmiramontes) wrote :

Fresh Installed Lubuntu 14.10 (x64) has this issue. I consider it to be essentially the same as

https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1393169

It happens more frequently in drag operations.
This is my mother's old laptop so I won't be able to report any further.

Note: The cursor is restored to normal if you get to a terminal (Ctrl+alt+F1) and then return to X (Ctrl+Alt+F7).

Revision history for this message
diego andres diaz espinoza (diegodiazespinoza) wrote :

Same behavior here: Ubuntu 14.04 3.16.0-31-generic #43~14.04.1-Ubuntu SMP Tue Mar 10 20:13:38 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

Also, temporal fix using @strange1712

Revision history for this message
pauljohn32 (pauljohn) wrote : apport information

.tmp.unity.support.test.0:

ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: XFCE
DistUpgraded: 2014-12-18 18:11:04,949 DEBUG enabling apt cron job
DistroCodename: utopic
DistroRelease: Ubuntu 14.10
DistroVariant: ubuntu
DkmsStatus:
 vboxhost, 4.3.26, 3.16.0-31-generic, x86_64: installed
 vboxhost, 4.3.26, 3.16.0-33-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0584]
InstallationDate: Installed on 2014-06-06 (298 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Latitude 6430U
Package: xorg 1:7.7+7ubuntu2
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-33-generic root=/dev/mapper/ubuntu--vg-root ro
ProcVersionSignature: Ubuntu 3.16.0-33.44-generic 3.16.7-ckt7
Tags: utopic ubuntu
Uname: Linux 3.16.0-33-generic x86_64
UpgradeStatus: Upgraded to utopic on 2014-12-19 (103 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/20/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 044GCP
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd05/20/2013:svnDellInc.:pnLatitude6430U:pvr01:rvnDellInc.:rn044GCP:rvrA02:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude 6430U
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Fri Mar 27 21:36:05 2015
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.0-1ubuntu1.3

tags: added: apport-collected ubuntu
Revision history for this message
pauljohn32 (pauljohn) wrote : BootDmesg.txt

apport information

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pauljohn32 (pauljohn) wrote : BootLog.txt

apport information

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pauljohn32 (pauljohn) wrote : CurrentDmesg.txt

apport information

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pauljohn32 (pauljohn) wrote : Dependencies.txt

apport information

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pauljohn32 (pauljohn) wrote : DpkgLog.txt

apport information

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pauljohn32 (pauljohn) wrote : GconfCompiz.txt

apport information

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pauljohn32 (pauljohn) wrote : LightdmDisplayLog.txt

apport information

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pauljohn32 (pauljohn) wrote : LightdmGreeterLog.txt

apport information

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pauljohn32 (pauljohn) wrote : LightdmGreeterLogOld.txt

apport information

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pauljohn32 (pauljohn) wrote : LightdmLog.txt

apport information

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pauljohn32 (pauljohn) wrote : Lspci.txt

apport information

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pauljohn32 (pauljohn) wrote : Lsusb.txt

apport information

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pauljohn32 (pauljohn) wrote : ProcCpuinfo.txt

apport information

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pauljohn32 (pauljohn) wrote : ProcEnviron.txt

apport information

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pauljohn32 (pauljohn) wrote : ProcInterrupts.txt

apport information

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pauljohn32 (pauljohn) wrote : ProcModules.txt

apport information

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pauljohn32 (pauljohn) wrote : UdevDb.txt

apport information

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pauljohn32 (pauljohn) wrote : UdevLog.txt

apport information

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pauljohn32 (pauljohn) wrote : UnitySupportTest.txt

apport information

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pauljohn32 (pauljohn) wrote : XorgLog.txt

apport information

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pauljohn32 (pauljohn) wrote : XorgLogOld.txt

apport information

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pauljohn32 (pauljohn) wrote : Xrandr.txt

apport information

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pauljohn32 (pauljohn) wrote : xdpyinfo.txt

apport information

Revision history for this message
penalvch (penalvch) wrote :

pauljohn32, it would help immensely if you filed a new report via a terminal:
ubuntu-bug xorg

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

Also, please feel free to subscribe me to it.

tags: removed: apport-collected ubuntu
Revision history for this message
J Bruni (jbruni) wrote :

This is also affecting me with Lubuntu 14.04...

As described here: "Your mouse cursor is changed into a smaller version of that icon, with an arrow in its upper left and a second arrow in its upper right. This is nice while you're dragging. But, and this is the new probem, you then remain stuck with that weird, wrong mouse cursor until you log out of the session or shut down!"

This happens when I drag / drop any icon at the desktop... very annoying.

Revision history for this message
OpenJeff (openjeff) wrote :

I can repeat the problem by dragging a bookmark in firefox. Running 14.04 lubuntu.

Revision history for this message
steve davis (launch-faygate) wrote :

My wife has had this problem for some time on a HP Compaq nc 6320 running Lubuntu 14.10.

I'm now getting it on my ASUS X401A with Lubuntu 14.10 ...so now its personal!

Revision history for this message
OpenJeff (openjeff) wrote : Re: [Bug 1396361] Re: Double Mouse Cursor

Im running a Asus K73E. It looks to me this is something with Intel
Graphics.

On Sun, May 10, 2015 at 7:38 AM, steve davis <email address hidden>
wrote:

> *** This bug is a duplicate of bug 1390625 ***
> https://bugs.launchpad.net/bugs/1390625
>
> My wife has had this problem for some time on a HP Compaq nc 6320
> running Lubuntu 14.10.
>
> I'm now getting it on my ASUS X401A with Lubuntu 14.10 ...so now its
> personal!
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1396361
>
> Title:
> Double Mouse Cursor
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1396361/+subscriptions
>

Revision history for this message
Mark O'Sullivan (mos182) wrote :

This is happening a lot to me

Revision history for this message
emrys (emrys-r) wrote :

I'm also getting this problem. 14.04 using intel onboard graphics:

lspci output: (in case it helps)
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) (prog-if 00 [VGA controller])
        Subsystem: Dell Device 04ad
        Flags: bus master, fast devsel, latency 0, IRQ 43
        Memory at e0c00000 (64-bit, non-prefetchable) [size=4M]
        Memory at d0000000 (64-bit, prefetchable) [size=256M]
        I/O ports at 3000 [size=64]
        Expansion ROM at <unassigned> [disabled]
        Capabilities: <access denied>
        Kernel driver in use: i915

screenshot (from mobile) of what i see....
https://drive.google.com/file/d/0B0230ouCU-vlc0Riakc5bEhTV0k/view?usp=sharing

Revision history for this message
emrys (emrys-r) wrote :

forgot to mention ... i was dragging a photo from 3.10.2 Image Viewer (3.10.2) to nautilus (3.10.1) . seems to have half the image's thumbnail still showing allowing side and extra mouse pointer.

anyone been able to clear this without logging out...??.

tried to re-create the problem with no luck.

Revision history for this message
Rebecca (sergeantfox) wrote :

This affects me too. I had 3 cursors upto, I took a screenshot and then I got distracted and went to download gimp. I am not sure exactly what made the 2 extra cursors go away, whether it was ctrl+alt+t or putting in sudo apt-get install gimp, or putting in my password, but after I'd done all thatI noticed the extra cursors were suddenly gone.

I'm using Lubuntu 14.04 (installed ubuntu first then installed lubuntu over it)

Revision history for this message
bluetux (bluetux85) wrote :

Install (with synaptic) and boot from 3.19.0-25 kernel resolve this bug on 14.04.x versions.

Revision history for this message
Stan Williams (stanwmusic) wrote :

I am using 14.04 with gnome-fallback-compiz DE and it happens to em. the only way to get rid of the giant thing is to reboot or perhaps log out and back in. I keep forgetting and doing it again, like 4 or 5 times now. I had an image ,rather large, 100 px sized, and extremely annoying cursor with the 2 arrows at top until I rebooted

Revision history for this message
Stan Williams (stanwmusic) wrote :

Addendum to my last comment. The only way I can get the cursor to do that is when an image is open in Image Viewer and i forget and try to drag it , then the cursor changes into that image .

Revision history for this message
Stan Williams (stanwmusic) wrote :

My cursor was stuck that way ., it was approx 100px in size and a small version of the image I had open in Image viewer I clicked and moved my mouse while left clicked (drag) and my cursor turns into the image in image viewer
 I am using 14.04 with gnome-fallback-compiz DE current desktop . I just read this , did a ctrl - alt-t and my cursor was restored, Always before I had to reboot to get rid of the giant cursor and correct the problem.

Revision history for this message
Jeremy (jeremy---) wrote :

This bug still persists. I am on Lubuntu 3.16.0-62-generic #83~14.04.1-Ubuntu x86_64 x86_64 x86_64 GNU/Linux. Dragging icon from Firefox 45.0 causes mouse pointer duplication and more. Please see attached picture. Has any progress been made on this bug. Thanks for your assistance in advance.

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