Xorg freeze

Bug #1389512 reported by kurt stoller
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

the screen consistantly locks up when I am using applications in such as Firefox.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xorg 1:7.7+7ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic i686
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86 Kernel Module 304.123 Wed Jul 2 11:08:21 PDT 2014
 GCC version: gcc version 4.9.1 (Ubuntu 4.9.1-16ubuntu6)
.tmp.unity.support.test.0:

ApportVersion: 2.14.7-0ubuntu8
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Nov 4 21:35:37 2014
DistUpgraded: 2014-10-28 00:39:50,317 DEBUG enabling apt cron job
DistroCodename: utopic
DistroVariant: ubuntu
DkmsStatus: nvidia-304, 304.123, 3.13.0-37-generic, i686: installed
ExtraDebuggingInterest: No
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 NVIDIA Corporation C77 [GeForce 8200] [10de:0849] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] K9N2GM-FIH [1462:7508]
InstallationDate: Installed on 2014-08-03 (93 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
MachineType: MICRO-STAR INTERANTONAL CO.,LTD MS-7508
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=499d044d-0967-4db2-8de7-a74ddf50359a ro quiet splash
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to utopic on 2014-10-28 (7 days ago)
dmi.bios.date: 05/12/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.0
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7508
dmi.board.vendor: MICRO-STAR INTERANTONAL CO.,LTD
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERANTONAL CO.,LTD
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.0:bd05/12/2008:svnMICRO-STARINTERANTONALCO.,LTD:pnMS-7508:pvr1.0:rvnMICRO-STARINTERANTONALCO.,LTD:rnMS-7508:rvr1.0:cvnMICRO-STARINTERANTONALCO.,LTD:ct3:cvr1.0:
dmi.product.name: MS-7508
dmi.product.version: 1.0
dmi.sys.vendor: MICRO-STAR INTERANTONAL CO.,LTD
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Tue Nov 4 21:09:54 2014
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Video Bus KEYBOARD, id 7
 input Power Button KEYBOARD, id 8
 input Microsoft Microsoft 5-Button Mouse with IntelliEye(TM) MOUSE, id 9
 input AT Translated Set 2 keyboard KEYBOARD, id 10
xserver.errors:
 open /dev/dri/card0: No such file or directory
 open /dev/fb0: No such file or directory
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.16.0-1ubuntu1

Revision history for this message
kurt stoller (kbstoller) wrote :
penalvch (penalvch)
tags: added: bios-outdated-1.8
Revision history for this message
penalvch (penalvch) wrote :

kurt stoller, thank you for reporting this and helping make Ubuntu better. As per http://www.msi.com/support/mb/K9N2GMFD.html#down-bios an update to your computer's buggy and outdated BIOS is available (1.8). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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