Not all the screen displays

Bug #1388412 reported by Ayeshah
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Hello,

I recently upgraded to Trusty Tahr 14.04 and feel I may have a slight issue with the screen size. Such an example would be like dialogue boxes or messages from certain softwares or programs don't completely display.

It would be nice to use System Testing to maybe work out how to deal with the screen size but I'm unable to proceed past the start page - where it requires you to press continue, but I'm guessing the button is at the far bottom of the dialogue box which I cannot press and there's no way to scroll or tab to the button.

Any answers or help is much appreciated!

I'm hoping I've reported this minor issue to the right place.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic i686
.tmp.unity.support.test.1:

ApportVersion: 2.14.1-0ubuntu3.5
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Sat Nov 1 17:17:41 2014
DistUpgraded: 2014-10-05 18:00:02,335 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation System Controller Hub (SCH Poulsbo) Graphics Controller [8086:8108] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:02c6]
InstallationDate: Installed on 2014-03-10 (236 days ago)
InstallationMedia: Linux Lite 1.0.8 32-bit - Release i386
MachineType: Dell Inc. Inspiron 1010
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=685f5713-3db4-4ff0-b97a-0dca69b9e08a ro splash quiet vt.handoff=7
Renderer: Software
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-10-05 (27 days ago)
dmi.bios.date: 10/27/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: ******
dmi.board.vendor: Dell Inc.
dmi.board.version: A11
dmi.chassis.asset.tag: **********
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A11
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd10/27/2009:svnDellInc.:pnInspiron1010:pvrA11:rvnDellInc.:rn******:rvrA11:cvnDellInc.:ct8:cvrA11:
dmi.product.name: Inspiron 1010
dmi.product.version: A11
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Sat Nov 1 16:58:23 2014
xserver.configfile: default
xserver.devices:
 input Video Bus KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Integrated Webcam KEYBOARD, id 8
 input AT Translated Set 2 keyboard KEYBOARD, id 9
 input ETPS/2 Elantech Touchpad TOUCHPAD, id 10
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2.1
---
.tmp.unity.support.test.1:

ApportVersion: 2.14.1-0ubuntu3.7
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: XFCE
DistUpgraded: 2014-10-05 18:00:02,335 DEBUG enabling apt cron job
DistroCodename: trusty
DistroRelease: Ubuntu 14.04
DistroVariant: ubuntu
DkmsStatus:
 oem-audio-hda-daily-lts-quantal, 0.201410011116~ubuntu12.04.1: added
 oem-audio-hda-daily-lts-raring, 0.201410011116~ubuntu12.04.1: added
 oem-audio-hda-daily-lts-saucy, 0.201410011116~ubuntu12.04.1: added
 virtualbox-guest, 4.3.10, 3.13.0-45-generic, i686: installed
 virtualbox-guest, 4.3.10, 3.13.0-46-generic, i686: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation System Controller Hub (SCH Poulsbo) Graphics Controller [8086:8108] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:02c6]
InstallationDate: Installed on 2014-03-10 (352 days ago)
InstallationMedia: Linux Lite 1.0.8 32-bit - Release i386
MachineType: Dell Inc. Inspiron 1010
Package: xorg 1:7.7+1ubuntu8.1
PackageArchitecture: i386
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=685f5713-3db4-4ff0-b97a-0dca69b9e08a ro splash quiet vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Renderer: Software
Tags: trusty ubuntu
Uname: Linux 3.13.0-45-generic i686
UpgradeStatus: Upgraded to trusty on 2014-10-05 (143 days ago)
UserGroups: adm audio cdrom dip lpadmin plugdev pulse sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 10/27/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: ******
dmi.board.vendor: Dell Inc.
dmi.board.version: A11
dmi.chassis.asset.tag: **********
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A11
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd10/27/2009:svnDellInc.:pnInspiron1010:pvrA11:rvnDellInc.:rn******:rvrA11:cvnDellInc.:ct8:cvrA11:
dmi.product.name: Inspiron 1010
dmi.product.version: A11
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
version.libdrm2: libdrm2 2.4.56-1~ubuntu2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.3
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Wed Feb 25 18:25:41 2015
xserver.configfile: default
xserver.devices:
 input Video Bus KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Integrated Webcam KEYBOARD, id 8
 input AT Translated Set 2 keyboard KEYBOARD, id 9
 input ETPS/2 Elantech Touchpad TOUCHPAD, id 10
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2.7

Revision history for this message
Ayeshah (crunch182) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Ayeshah, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg 1388412

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

As well, given the information from the prior release is already available, testing a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

tags: added: latest-bios-a11
Changed in xorg (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Ayeshah (crunch182) wrote :

Hello Christopher,

Apologies for the delay in response, I have yet to use my system at the moment.

However, I do still experience the problem. It can be a pain when trying to scroll down and click the arrows because they are not always visible and the windows don't fit my screen size.

I would try and do the Ubuntu official steps through the software program but like I said the box to click next is not visible. When I'm in my system I'll run the command you've told me and post the results.

Thank you for your response.

Revision history for this message
Ayeshah (crunch182) wrote : BootDmesg.txt

apport information

tags: added: apport-collected
description: updated
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Ayeshah (crunch182) wrote : BootLog.txt

apport information

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Ayeshah (crunch182) wrote : CurrentDmesg.txt

apport information

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Ayeshah (crunch182) wrote : Dependencies.txt

apport information

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Ayeshah (crunch182) wrote : DpkgLog.txt

apport information

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Ayeshah (crunch182) wrote : GconfCompiz.txt

apport information

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Ayeshah (crunch182) wrote : LightdmDisplayLog.txt

apport information

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Ayeshah (crunch182) wrote : LightdmGreeterLog.txt

apport information

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Ayeshah (crunch182) wrote : LightdmGreeterLogOld.txt

apport information

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Ayeshah (crunch182) wrote : LightdmLog.txt

apport information

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Ayeshah (crunch182) wrote : Lspci.txt

apport information

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Ayeshah (crunch182) wrote : Lsusb.txt

apport information

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Ayeshah (crunch182) wrote : ProcCpuinfo.txt

apport information

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Ayeshah (crunch182) wrote : ProcEnviron.txt

apport information

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Ayeshah (crunch182) wrote : ProcInterrupts.txt

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Ayeshah (crunch182) wrote : ProcModules.txt

apport information

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Ayeshah (crunch182) wrote : UdevDb.txt

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Ayeshah (crunch182) wrote : UdevLog.txt

apport information

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Ayeshah (crunch182) wrote : UnitySupportTest.txt

apport information

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Ayeshah (crunch182) wrote : XorgLog.txt

apport information

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Ayeshah (crunch182) wrote : XorgLogOld.txt

apport information

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Ayeshah (crunch182) wrote : Xrandr.txt

apport information

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Ayeshah (crunch182) wrote : xdpyinfo.txt

apport information

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Ayeshah (crunch182) wrote : xserver.errors.txt

apport information

penalvch (penalvch)
tags: added: needs-vivid-test
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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