Graphical interface freezes.

Bug #1385889 reported by Sergey Sherkunov
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

Graphical interface freezes some time after switching from Intel Gpu to the discrete graphics card Nvidia GeForce 720M.

WORKAROUND: Use Intel GPU.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xorg 1:7.7+7ubuntu2
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
Uname: Linux 3.16.0-23-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.89 Tue Jul 1 13:30:18 PDT 2014
 GCC version: gcc version 4.9.1 (Ubuntu 4.9.1-16ubuntu6)
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
Date: Sun Oct 26 17:05:04 2014
DistUpgraded: Fresh install
DistroCodename: utopic
DistroVariant: ubuntu
DkmsStatus:
 bbswitch, 0.7, 3.16.0-23-generic, x86_64: installed
 nvidia-331-updates, 331.89, 3.16.0-23-generic, x86_64: installed
 nvidia-331-updates-uvm, 331.89, 3.16.0-23-generic, x86_64: installed
 virtualbox, 4.3.18, 3.16.0-23-generic, x86_64: installed
EcryptfsInUse: Yes
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:124d]
   Subsystem: ASUSTeK Computer Inc. Device [1043:124d]
InstallationDate: Installed on 2014-10-23 (2 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: ASUSTeK COMPUTER INC. X550CC
ProcEnviron:
 SHELL=/bin/bash
 TERM=linux
 PATH=(custom, no user)
 LANG=ru_RU.UTF-8
 XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic.efi.signed root=UUID=92b225c1-0807-4944-8b18-4a5672bebec2 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/24/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550CC.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550CC
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550CC.300:bd03/24/2014:svnASUSTeKCOMPUTERINC.:pnX550CC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550CC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550CC
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Sun Oct 26 16:51:54 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
 NVIDIA(0): Failed to initiate mode change.
 NVIDIA(0): Failed to complete mode change
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 987
 vendor LGD
xserver.version: 2:1.16.0-1ubuntu1

Revision history for this message
Sergey Sherkunov (sergeysherkunov) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
Chris (cbaier-1) wrote :

I agree, the entire interface freezes and I can not seem to give any keyboard or mouse input without restarting.

Changed in xorg (Ubuntu):
importance: Undecided → Critical
penalvch (penalvch)
tags: added: latest-bios-300
no longer affects: xorg (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Revision history for this message
penalvch (penalvch) wrote :

Сергей Шеркунов, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg 1385889

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

As well, given the information from the prior release is already available, testing a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xorg (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
affects: xorg-server → xorg (Ubuntu)
Changed in xorg (Ubuntu):
status: New → Incomplete
description: updated
Changed in xorg (Ubuntu):
importance: Undecided → Low
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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