Mouse buttons are ignored

[Nathan Osman]

I have just performed a completely clean installation of Utopic from the daily ISO. After installation, however, I was unable to use the mouse buttons. Neither the left nor right mouse buttons have any effect when pressed. I tried connecting another mouse but it exhibits the same behavior - the cursor moves but the clicks don't do anything.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xorg 1:7.7+7ubuntu2
ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
Uname: Linux 3.16.0-22-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.7-0ubuntu7
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sat Oct 18 12:17:13 2014
DistUpgraded: Fresh install
DistroCodename: utopic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Curacao XT [Radeon R9 270X] [1002:6810] (prog-if 00 [VGA controller])
   Subsystem: Diamond Multimedia Systems Device [1092:2336]
InstallationDate: Installed on 2014-10-18 (0 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20141017)
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-22-generic root=UUID=7176b0ad-1080-410c-8964-7c5c6f8a38c0 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/18/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 6401
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: F2A55-M LE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr6401:bd07/18/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnF2A55-MLE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Sat Oct 18 12:07:46 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.0-1ubuntu1
xserver.video_driver: radeon

[Roland (Rolandixor) Taylor (rolandixor)]

Does ctrl+alt+f1 > ctrl+alt+f7 resolve it?

[Nathan Osman (george-edison55)]

Hey... it actually did solve the problem - at least temporarily. Not only that, but I noticed something else interesting before I tried that. If two windows are open, the active one doesn't receive the clicks, but the one underneath does.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Luis Alvarado (luisalvarado)]

I am also experiencing this since 2 days ago on my tests. I also face the same problem with the background window receiving the clicks and the front windows caring less about them.

At first I thought it was the mouse (logitech anywhere) so I changed batteries. I could move the cursor but no clicks. I even disassembled the mouse. Nothing. I then used another logitech. Same problem. It was not until I went back to 14.04 or tested on my neighbor's computer that I saw the problem.

[Nathan Osman (george-edison55)]

I want to add that the switch-VT trick works when you have a single video card but fails to work with multiple video cards in a multi-seat configuration. This means that one of the seats is completely unusable. I literally can't click anything.

[penalvch (penalvch)]

Nathan Osman, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Motherboards/F2A55M_LE/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (6603). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

[Nathan Osman (george-edison55)]

I'm afraid that this bug seems to have disappeared and I can no longer reproduce the issue. An update must have fixed the problem.

[penalvch (penalvch)]

Nathan Osman, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1382845/comments/8 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.