Xorg freeze

Bug #1381903 reported by Simon Volpert
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

The system freezes (display shows last image before the freeze) at random intervals with no obvious indications and has to be hard-rebooted. The logs seem to be cut off at the moment of the freeze, and the system becomes unreachable from the net.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-38.65-lowlatency 3.13.11.8
Uname: Linux 3.13.0-38-lowlatency i686
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.5
Architecture: i386
CompizPlugins: [core,composite,opengl,decor,grid,compiztoolbox,mousepoll,move,gnomecompat,commands,place,resize,snap,vpswitch,wall,regex,imgpng,unitymtgrabhandles,animation,workarounds,expo,ezoom,staticswitcher,fade,scale,unityshell]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Oct 16 09:34:12 2014
DistUpgraded: 2014-10-03 16:51:04,344 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 4.3.10, 3.13.0-37-lowlatency, i686: installed
 virtualbox, 4.3.10, 3.13.0-38-lowlatency, i686: installed
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Several times a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Since before I upgraded
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Park [Mobility Radeon HD 5430/5450/5470] [1002:68e0] (prog-if 00 [VGA controller])
   Subsystem: Toshiba America Info Systems Device [1179:fd00]
MachineType: TOSHIBA Satellite L670
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-38-lowlatency root=UUID=8ed3bb25-6a8b-47e9-910e-23706cae400e ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to trusty on 2014-10-03 (12 days ago)
dmi.bios.date: 01/20/11
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 2.10
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: NALAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 9
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvr2.10:bd01/20/11:svnTOSHIBA:pnSatelliteL670:pvrPSK3EE-05R00DH2:rvnTOSHIBA:rnNALAA:rvr1.00:cvnTOSHIBA:ct9:cvrN/A:
dmi.product.name: Satellite L670
dmi.product.version: PSK3EE-05R00DH2
dmi.sys.vendor: TOSHIBA
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.2
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Thu Oct 16 09:30:19 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs: Output HDMI-0 LVDS VGA-0
xserver.version: 2:1.15.1-0ubuntu2.1
xserver.video_driver: radeon

Revision history for this message
Simon Volpert (sacredpathwalker) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Simon Volpert, thank you for reporting this and helping make Ubuntu better. As per http://www.toshiba.co.uk/innovation/download_bios.jsp?service=UK an update to your computer's buggy and outdated BIOS is available (2.30). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

tags: added: bios-outdated-2.30
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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